Norwich and Peterborough Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Norwich and Peterborough Building Society and to assist in remaining on the Norwich and Peterborough Building Society Approved Conveyancing Solicitors Panel.

Norwich and Peterborough Building Society Solicitor Panel Information:

What are the Norwich and Peterborough Building Society conveyancing panel arrangements?
Unlike the CML the Building Society Mortgage Instructions deal with this. Section A.12 states ‘In order to act on our behalf your firm or company must be a member of our conveyancing panel provided we are a society that operates one – see specific requirements for details of our arrangements. The Special Requirements state:

To be a member of our conveyancing panel you must be CQS accredited, must have submitted an application form, be registered on www.lawsociety.org, produced your current Practising Certificate together with evidence of professional indemnity insurance cover for a minimum of £2m (£3m if the firm is a Limited Liability Partnership or a company). Any panel application is subject to individual assessment and approval.

You must also comply with the terms and conditions of your Norwich and Peterborough Building Society solicitor panel appointment.

Do Norwich and Peterborough Building Society or the BSA run CPD seminars for the Norwich and Peterborough Building Society approved conveyancing panel in the same way that CQS run CPD Courses for accredited firms?
The BSA do not involve themselves in training however they do arrange numerous useful legal related conferences which are attended by firms on the Norwich and Peterborough Building Society conveyancing panel. Lexsure intend to run specific lender focused seminars in the coming months including a webinar on Norwich and Peterborough Building Society’s requirements . Solicitors on the Norwich and Peterborough Building Society conveyancing panel are welcome . Further details will be made available as part of the LENDERmonitor change Notifications .
Being a lawyer on the Norwich and Peterborough Building Society solicitor panel who should we contact if I have a query about the instructions ?
If you are a solicitor and have a question regarding the Specific Requirements, you should make contact with Norwich and Peterborough Building Society. The BSA will not advise or comment on specific queries relating to Norwich and Peterborough Building Society or other lenders.
A recent SRA survey reveals that three quarters of solicitors have been removed or threatened with removal from a lender conveyancing panel. Norwich and Peterborough Building Society and other building societies have restricted their panel over the years. Why?
The feeling from lenders generally (we can not speak for Norwich and Peterborough Building Society specifically), is that for too long solicitors have concentrated on their duty of care to their purchasing client, and have paid scant attention to the duty they owe to the lender, whom they conveniently forget is also their client.

Looking from the lenders’ perspective, it has to be said that there are pressures to encourage smaller panels. The Financial Services Authority regards the open panel system as a major contributor to mortgage fraud and negligence cases, and has been leaning on lenders to move to proactive panel management, which is more expensive the larger the panel. Hence it is becoming more common for lenders to charge fees, and/or require extensive form-filling, from would-be panel members

Norwich and Peterborough Building Society and other BSA lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced.

My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the BSA Mortgage Instructions?’ My firm is on the majority of lender panels including the Norwich and Peterborough Building Society conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Am I supposed to mention these Conditions?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations.

You have to try and take an objective view as to whether the Terms relating to the Norwich and Peterborough Building Society conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the BSA Mortgage Instructions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.

My firm is on the Norwich and Peterborough Building Society conveyancing panel. I am dealing with Norwich and Peterborough Building Society mortgage on a purchase. My borrower client is asking not to disclose an issue to Norwich and Peterborough Building Society. What do I do in this conflict situation?
When a solicitor is acting for both Norwich and Peterborough Building Society and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent.

In your situation, if the purchaser will not consent to the information being passed on to the lender, the solicitor must cease to act for Norwich and Peterborough Building Society and it may well be prudent for you to cease to act for the purchaser as well. You must not inform Norwich and Peterborough Building Society of the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Norwich and Peterborough Building Society conveyancing panel status.

Are figures published revealing the Norwich and Peterborough Building Society conveyancing panel size and the number of conveyancing firms removed from their panel each quarter?
With banks and property lawyers working so closely with one another it is surprising that there has not been greater demand for the introduction of a bit of transparency regarding not just the figures for the Norwich and Peterborough Building Society conveyancing panel but for all lender panels
What lender panels do you receive the most questions about?
BSA lenders do not come within the top 20 lenders in terms of frequency of questions. The most popular lender panels in terms of questions are as follows:

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Average number of days to register title including a charge in favour of Norwich and Peterborough Building Society
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor