Norwich and Peterborough Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Norwich and Peterborough Building Society and to assist in remaining on the Norwich and Peterborough Building Society Approved Conveyancing Solicitors Panel.

Norwich and Peterborough Building Society Conveyancing Panel Assistance:

What are the Norwich and Peterborough Building Society conveyancing panel arrangements?
Unlike the CML the Building Society Mortgage Instructions deal with this. Section A.12 states ‘In order to act on our behalf your firm or company must be a member of our conveyancing panel provided we are a society that operates one – see specific requirements for details of our arrangements. The Special Requirements state:

To be a member of our conveyancing panel you must be CQS accredited, must have submitted an application form, be registered on www.lawsociety.org, produced your current Practising Certificate together with evidence of professional indemnity insurance cover for a minimum of £2m (£3m if the firm is a Limited Liability Partnership or a company). Any panel application is subject to individual assessment and approval.

You must also comply with the terms and conditions of your Norwich and Peterborough Building Society solicitor panel appointment.

Do Norwich and Peterborough Building Society or the Building Society Association run professional training seminars for the Norwich and Peterborough Building Society approved solicitor panel in the same way that CQS run CPD Courses for accredited firms?
No such training is arranged by the BSA but they do provided numerous general conveyancing related conferences which are attended by firms on the Norwich and Peterborough Building Society conveyancing panel. Lexsure intend to run specific lender focused seminars in the coming months including a webinar on Norwich and Peterborough Building Society’s obligations . Practitioners on the Norwich and Peterborough Building Society conveyancing panel will be invited . Further details will be made available as part of the LENDERmonitor Alerts .
What obligations do I have, being on the Norwich and Peterborough Building Society conveyancing panel, to carry out an Lender Policy search?
Norwich and Peterborough Building Society make no specific obligation to carry out any of the searches listed. The BSA Mortgage Instructions simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Norwich and Peterborough Building Society are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check the Norwich and Peterborough Building Society Specific Requirements of BSA Handbook to be sure), but you are obliged to explain risks and availability to the client.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one.

Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel ?
The fact of the matter is that estate agents are feeling the pain if their clients start out on the conveyancing process using a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change solicitors lawyers.
I understand that Norwich and Peterborough Building Society could request or audit my files as I am on the Norwich and Peterborough Building Society conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on Norwich and Peterborough Building Society. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your Compliance Officer, but a firm should not send the complete conveyancing file without the borrower client’s express consent – and if he is in dispute with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, 2010 EWHC 3054 (Ch) indicates that such provisions valid? Please click here for more information about that case.

My firm is on the Norwich and Peterborough Building Society conveyancing panel. I am dealing with Norwich and Peterborough Building Society mortgage on a purchase. My borrower client is asking not to disclose an issue to Norwich and Peterborough Building Society. What do I do in this conflict situation?
When a solicitor is acting for both Norwich and Peterborough Building Society and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent.

In your situation, if the purchaser will not consent to the information being passed on to the lender, the solicitor must cease to act for Norwich and Peterborough Building Society and it may well be prudent for you to cease to act for the purchaser as well. You must not inform Norwich and Peterborough Building Society of the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Norwich and Peterborough Building Society conveyancing panel status.

Do publish figures exists regarding the Norwich and Peterborough Building Society conveyancing panel size and the number of conveyancing firms removed from their panel each year?
With banks and conveyancers working so closely with one another it is surprising that there has not been greater demand for the introduction of a bit of transparency regarding not just the figures for the Norwich and Peterborough Building Society conveyancing panel but for all mortgage panels
What lender panels do you receive the most questions about?
BSA lenders do not come within the top 20 lenders in terms of frequency of questions. The most popular lender panels in terms of questions are as follows:

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Average number of days to register title including a charge in favour of Norwich and Peterborough Building Society
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
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2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor