National Westminster Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by National Westminster Bank and to assist in remaining on the National Westminster Bank Conveyancing Panel.

National Westminster Bank Conveyancing Panel: Recently Asked Questions

Read More

A long standing client of my firm is purchasing a property for £825k in Manchester with a mortgage over GBP 500k. I am on the National Westminster Bank conveyancing panel but do National Westminster Bank have a separate approved panel when the advance is above 350k?
We only know of a couple of banks that operate a distinct conveyancing panel where the mortgage advance is over a certain threshold. You should nevertheless check directly with National Westminster Bank. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with National Westminster Bank
Given my firm’s membership on the National Westminster Bank conveyancing panel how long am I expected to archive the complete conveyancing file?
The Council of Mortgage Lender requirements of National Westminster Bank are silent on this. Most mortgage companies address the issue of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect National Westminster Bank’s interest. To be absolutely sure of National Westminster Bank requirements in this regard please check the Terms and Conditions of National Westminster Bank’s conveyancing panel membership.
I understand that National Westminster Bank could request or audit my files as I am on the National Westminster Bank conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on National Westminster Bank. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in arrears with the lender she is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

As the Compliance Officer for Legal Practice are there regulatory implications that I should be considering if my firm is removed off the National Westminster Bank solicitor panel?
The answer to this question really depends on the reason that your firm has been removed off the National Westminster Bank conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the COLP you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the National Westminster Bank conveyancing panel.
Should CQS membership guarantee my firm’s acceptance on to lenders conveyancing panels?
CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. A number of Lenders now use the scheme as the starting point for Panel approval such as Astra Mortgages.
My firm is listed on the National Westminster Bank conveyancing panel and scheduled to complete a purchase within the next few weeks. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at National Westminster Bank to obtain duplicate documents?
You need to contact National Westminster Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook contains an express section for banks to establish who to contact to obtain standard documents. National Westminster Bank in their Part 2’s state:
It helps to disclose your National Westminster Bank conveyancing panel reference.

Find a Lawyer on the National Westminster Bank Conveyancing Panel

powered by LenderPanel

Average number of days to register title including a charge in favour of National Westminster Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 33.9
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor