Newcastle Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Newcastle Building Society and to assist in remaining on the Newcastle Building Society Solicitors Panel.

Newcastle Building Society Solicitor Panel Information:

What are the Newcastle Building Society conveyancing panel arrangements?
Unlike the CML the Building Society Mortgage Instructions deal with this. Section A.12 states ‘In order to act on our behalf your firm or company must be a member of our conveyancing panel provided we are a society that operates one – see specific requirements for details of our arrangements. The Special Requirements state:

The Society outsources management of its conveyancing panel to Legal Marketing Services Limited (“LMS”).

Firms may apply for inclusion to the Society’s conveyancing panel by visiting www.lms.com/lenderpanels

You must also comply with the terms and conditions of your Newcastle Building Society solicitor panel appointment.

An established client of mine is purchasing a new build house for £607,500 in Cheshire requiring a mortgage advance over GBP 440,000. I am on the Newcastle Building Society conveyancing panel but do Newcastle Building Society have a separate approved panel when a mortgage is above 300,000?
Lexsure only know of a couple of banks that operate a distinct conveyancing panel where the mortgage advance is over a certain amount. You should nevertheless check directly with Newcastle Building Society. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Newcastle Building Society
What sort of information are Lenders such as Newcastle Building Society are asking for when it comes to applying to be on their approved conveyancing panel?
Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the Newcastle Building Society conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Whether the firm is able to operate in other jurisdictions
  • Conveyancer client account(s) details
  • Full disciplinary history for each conveyancing solicitor
  • SRA or equivalent regulator registration number where applicable
  • Full complaints history for each conveyancing solicitor
  • Full disciplinary history for each licensed conveyancer
  • The percentage of the firm’s business which is conveyancing purchase and remortgage
  • Full complaints history for each licensed conveyancer
  • Structure of firm and, where applicable, its group
  • Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
I understand that Newcastle Building Society could request or audit my files as I am on the Newcastle Building Society conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on Newcastle Building Society. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your Compliance Officer, but a firm should not send the complete conveyancing file without the borrower client’s express consent – and if he is in arrears with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, 2010 EWHC 3054 (Ch) indicates that such provisions valid? Please click here for more information about that case.

What information is available via COMPLETIONmonitor to assist my appeal to be reinstated on the Newcastle Building Society solicitor panel?
There are many reports available but examples include:
  • Average time frame to register charges at the Land Registry
  • Average time frame to send deeds to the lender (calculated from completion date or title registration)
  • Number of conveyancing cases by lender
  • The percentage of the firm’s business which is conveyancing (purchase and remortgage)
  • Average mortgage advance
  • Buy to Let transactions
  • Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • Evidence of undertaking logs
  • Current and historic missed priority dates
  • Analysis as to the nature of clients (e.g. seen in person)
I have been a solicitor for nearly 30 years with an exemplary claims record and have been refused acceptance on the Newcastle Building Society conveyancing panel with no explanation. Am I not entitled to a reason?
Participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. The days of open panels are now long gone. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Newcastle Building Society conveyancing panel to see if you are entitled to a reason.
The CML Handbook includes instructions for a roof with a solar panel. Newcastle Building Society do not set out obligations via the BSA Mortgage Instructions. Is this right?
The BSA Mortgage Instructions don't specifically deal with Solar Panels but it would be prudent as approved solicitors for Newcastle Building Society to raise the issue with them (as you would if the UK Finance Lenders’ Handbook applied). In any event you need to raise the appropriate questions for your buyer client.
What lender panels do you receive the most questions about?
BSA lenders do not come within the top 20 lenders in terms of frequency of questions. The most popular lender panels in terms of questions are as follows:

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Average number of days to register title including a charge in favour of Newcastle Building Society
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor