Newcastle Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Newcastle Building Society and to assist in remaining on the Newcastle Building Society Solicitors Panel.

Newcastle Building Society Conveyancing Panel Information:

What are the Newcastle Building Society conveyancing panel criteria?
Unlike the CML the Building Society Mortgage Instructions deal with this. Section A.12 states ‘In order to act on our behalf your firm or company must be a member of our conveyancing panel provided we are a society that operates one – see specific requirements for details of our arrangements. The Special Requirements state:

The Society outsources management of its conveyancing panel to Legal Marketing Services Limited (“LMS”).

Firms may apply for inclusion to the Society’s conveyancing panel by visiting www.lms.com/lenderpanels

You must also comply with the terms and conditions of your Newcastle Building Society solicitor panel appointment.

Do Newcastle Building Society or the Building Society Association run CPD seminars for the Newcastle Building Society approved solicitor panel in much the same way that the Law Society run cases for CQS accedited practices?
The BSA do not involve themselves in training although they do organise numerous general legal related conferences which are attended by firms on the Newcastle Building Society conveyancing panel. Lexsure intend to run specific lender focused seminars in the coming months including a webinar on Newcastle Building Society’s obligations . Law firms on the Newcastle Building Society conveyancing panel are welcome . Further details will be communicated as part of the LENDERmonitor change Notifications .
Will the fact that my practice subscribes to LENDERmonitor Alerts assist in my application to join the Newcastle Building Society solicitor panel?
The criteria to join the Newcastle Building Society conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
Do you have any idea what Lenders such as Newcastle Building Society are asking for when it comes to applying to be on their approved solicitor list?
Each lender has different criteria. We do not hold specific requirements relating to the questions raised as part of the application to be on the Newcastle Building Society conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • SRA or equivalent regulator registration number where applicable
  • The percentage of the firm’s business which is conveyancing broken down into sale
  • Full complaints history for each conveyancing solicitor
  • Full complaints history for each licensed conveyancer
  • Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
  • Full disciplinary history for each conveyancing solicitor
  • Full disciplinary history for each licensed conveyancer
  • Conveyancer client account(s) details
  • Whether the firm is able to operate in other jurisdictions
  • Structure of firm and, where applicable, its group
It is possible that Newcastle Building Society could request or audit my files as I am on the Newcastle Building Society conveyancing panel. Are there any confidentiality issues that I need to consider first?
We can't comment specifically on Newcastle Building Society. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your Compliance Officer, but a firm should not send the complete conveyancing file without the borrower client’s express consent – and if he is in arrears with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, 2010 EWHC 3054 (Ch) indicates that such provisions valid? Please click here for more information about that case.

Why has the BSA introduced differing instructions from the CML?
The BSA introduced it’s Mortgage Instructions in 2010 to ensure that licensed conveyancers or solicitors on a building society conveyancing panel had full access to a complete set of standardised mortgage instructions.
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the BSA Mortgage Instructions?’ My firm is on the majority of lender panels including the Newcastle Building Society conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Should I reference these Conditions?
The key here is the caveat ‘more onerous’.

You have to try and take an objective view as to whether the Terms relating to the Newcastle Building Society conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the BSA Mortgage Instructions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.

What lender panels do you receive the most questions about?
BSA lenders do not come within the top 20 lenders in terms of frequency of questions. The most popular lender panels in terms of questions are as follows:

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Average number of days to register title including a charge in favour of Newcastle Building Society
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor