Cumberland Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Cumberland Building Society and to assist in remaining on the Cumberland Building Society Arroved Conveyancers Panel.

Cumberland Building Society Solicitor Panel Information:

What are the Cumberland Building Society conveyancing panel criteria?
Unlike the CML the Building Society Mortgage Instructions deal with this. Section A.12 states ‘In order to act on our behalf your firm or company must be a member of our conveyancing panel provided we are a society that operates one – see specific requirements for details of our arrangements. The Special Requirements state:


For residential mortgages (including Buy to Let and Holiday Let) the conveyancing panel is administered by Lender Exchange and the Customer Service Department, Redemptions. For Commercial Mortgages the conveyancing panel is administered by the Commercial Lending Team.

You must also comply with the terms and conditions of your Cumberland Building Society solicitor panel appointment.

Does the fact that my firm receives LENDERmonitor Alerts assist in my application to join the Cumberland Building Society conveyancing panel?
The criteria to join the Cumberland Building Society conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
Is it the case that the Law Society has advised that firms check their status on the Cumberland Building Society conveyancing panel?
The Law Society of Scotland has advised that solicitors should check their panel status with lenders before accepting client instructions to act. The advice is lender-agnostic as it does not relate specifically to solicitors on the Cumberland Building Society conveyancing panel. The recommendation arises from the practice of a number of mortgage lenders who remove solicitors from their panels without prior notice as part of their panel management system, which can lead to some solicitors discovering this only once instructed. This is sensible advice as a client finding out midway through a transaction that their lawyer is not on the approved lender panel is very frustrating and can lead to complaints. Many online consumer forums contain posts where someone is complaining about finding that their lawyer is not on a lender conveyancing panel. Such forums include mumsnet.com
A long standing client of my firm is buying a new build house for £825k in Kenton requiring a mortgage advance over GBP 415k. I am on the Cumberland Building Society conveyancing panel but do Cumberland Building Society have a separate approved panel when a mortgage is above 350k?
Lexsure only know of a couple of banks that operate a distinct approved solicitors panel where the mortgage advance is over a certain level. You should nevertheless check directly with Cumberland Building Society. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Cumberland Building Society
I have been a solicitor for over 25 years with a clean claims history and have been refused acceptance on the Cumberland Building Society conveyancing panel with no explanation. Am I not entitled to know why?
Participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. The days of open panels are now long gone. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Cumberland Building Society conveyancing panel to see if you are entitled to a reason.
I rarely receive a copy of a valuation from a lender these days. Do my Cumberland Building Society conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with Cumberland Building Society as the lender?
There are various requirements you need to follow if you wish to comply with your lender client’s instructions as set out in the BSA Mortgage Instructions. (a) You must take reasonable steps to verify that there are no discrepancies between the description of the property as compared to their old address.
The CML Handbook includes instructions for a property with a solar panel. Cumberland Building Society do not set out obligations via the BSA Mortgage Instructions. Am I missing something?
The BSA Mortgage Instructions don't specifically deal with Solar Panels but it would be prudent as approved solicitors for Cumberland Building Society to raise the issue with them (as you would if the UK Finance Lenders’ Handbook applied). In any event you need to raise the appropriate questions for your buyer client.
What lender panels do you receive the most questions about?
BSA lenders do not come within the top 20 lenders in terms of frequency of questions. The most popular lender panels in terms of questions are as follows:

Find a Lawyer on the Cumberland Building Society Arroved Conveyancers Panel

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Average number of days to register title including a charge in favour of Cumberland Building Society
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 15.3
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor