Cumberland Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Cumberland Building Society and to assist in remaining on the Cumberland Building Society Arroved Conveyancers Panel.

Cumberland Building Society Solicitor Panel Assistance:

What are the Cumberland Building Society conveyancing panel arrangements?
Unlike the CML the Building Society Mortgage Instructions deal with this. Section A.12 states ‘In order to act on our behalf your firm or company must be a member of our conveyancing panel provided we are a society that operates one – see specific requirements for details of our arrangements. The Special Requirements state:


For residential mortgages (including Buy to Let and Holiday Let) the conveyancing panel is administered by Lender Exchange and the Customer Service Department, Redemptions. For Commercial Mortgages the conveyancing panel is administered by the Commercial Lending Team.

You must also comply with the terms and conditions of your Cumberland Building Society solicitor panel appointment.

Do Cumberland Building Society or the BSA run professional training Courses for the Cumberland Building Society approved solicitor panel in the same way that CQS run CPD Courses for accredited firms?
The BSA do not involve themselves in training although they do host a number of useful legal related conferences which are attended by firms on the Cumberland Building Society conveyancing panel. We do intend to run specific lender focused seminars in the near future including a webinar on Cumberland Building Society’s requirements . Solicitors on the Cumberland Building Society conveyancing panel are welcome . Further details will be communicated as part of the LENDERmonitor Alerts .
Does the fact that my practice has signed up to LENDERmonitor Alerts help in my application to join the Cumberland Building Society solicitor panel?
The requirements to join the Cumberland Building Society conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
I understand that Cumberland Building Society could request or audit my files as I am on the Cumberland Building Society conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on Cumberland Building Society. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your Compliance Officer, but a firm should not send the complete conveyancing file without the borrower client’s express consent – and if he is in arrears with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, 2010 EWHC 3054 (Ch) indicates that such provisions valid? Please click here for more information about that case.

In my capacity as COLP for my firm should I be thinking about SRA Handbook implications if my firm is withdrawn off the Cumberland Building Society conveyancing panel?
The answer to this question really depends on the reason that your firm has been removed off the Cumberland Building Society conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the COLP you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications, the firms COFA needs to consider whether he or she needs to take any action as result of being removed from the conveyancing panel of Cumberland Building Society.
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the BSA Mortgage Instructions?’ My firm is on numerous approved panels including the Cumberland Building Society conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Do I disclose these these Conditions?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations.

You have to try and take an objective view as to whether the Terms relating to the Cumberland Building Society conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the BSA Mortgage Instructions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.

Can the BSA help me join the Cumberland Building Society conveyancing panel?
The BSA has no role in influencing what conveyancers Cumberland Building Society instructs. If you want to be admitted onto Cumberland Building Society conveyancing panel you should contact Cumberland Building Society directly.
What lender panels do you receive the most questions about?
BSA lenders do not come within the top 20 lenders in terms of frequency of questions. The most popular lender panels in terms of questions are as follows:

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Average number of days to register title including a charge in favour of Cumberland Building Society
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor