Cumberland Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Cumberland Building Society and to assist in remaining on the Cumberland Building Society Arroved Conveyancers Panel.

Cumberland Building Society Solicitor Panel Information:

What are the Cumberland Building Society conveyancing panel arrangements?
Unlike the CML the Building Society Mortgage Instructions deal with this. Section A.12 states ‘In order to act on our behalf your firm or company must be a member of our conveyancing panel provided we are a society that operates one – see specific requirements for details of our arrangements. The Special Requirements state:


For residential mortgages (including Buy to Let and Holiday Let) the conveyancing panel is administered by Lender Exchange and the Customer Service Department, Redemptions. For Commercial Mortgages the conveyancing panel is administered by the Commercial Lending Team.

You must also comply with the terms and conditions of your Cumberland Building Society solicitor panel appointment.

I am on the Cumberland Building Society conveyancing panel. Can I get an archived copy of Cumberland Building Society Specific Requirements from the BSA?
The BSA, as is the case with the CML do not maintain copies of Specific Requirements. The BSA advise that you contact Cumberland Building Society direct.
Are the BSA planning on creating a online directory to list practices on the Cumberland Building Society conveyancing panel ?
We have not been informed any plans on the part of the BSA to develop such a search facility .
I am hearing that agents are using online checkers to see if a firm is on a lender panel. Why?
Many estate agents will be feeling the pain if their clients start out on the conveyancing process using a conveyancer who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change solicitors lawyers.
What information is available via COMPLETIONmonitor to assist my appeal to be reinstated on the Cumberland Building Society solicitor panel?
There are many reports available but examples include:
  • Average time frame to register charges at the Land Registry
  • Average time frame to send deeds to the lender (calculated from completion date or title registration)
  • Number of conveyancing cases by lender
  • The percentage of the firm’s business which is conveyancing (purchase and remortgage)
  • Average mortgage advance
  • Buy to Let transactions
  • Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • Evidence of undertaking logs
  • Current and historic missed priority dates
  • Analysis as to the nature of clients (e.g. new client )
Given that I am the COLP for my firm what do I need to consider in terms of disclosures to the SRA if my firm is removed off the Cumberland Building Society conveyancing panel?
What you should do largely depends on the reason that your firm has been removed off the Cumberland Building Society conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications, the firms COFA needs to consider whether he or she needs to take any action as result of being removed from the conveyancing panel of Cumberland Building Society.
What lender panels do you receive the most questions about?
BSA lenders do not come within the top 20 lenders in terms of frequency of questions. The most popular lender panels in terms of questions are as follows:

Find a Lawyer on the Cumberland Building Society Arroved Conveyancers Panel

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Average number of days to register title including a charge in favour of Cumberland Building Society
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 15.3
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor