The Mortgage Works Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by The Mortgage Works and to assist in remaining on the The Mortgage Works Solicitor Panel.

Looking for information about your firm's panel status?

How does my firm apply to be on the The Mortgage Works Solicitor Panel?

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How can my firm be reinstated onto the The Mortgage Works Solicitor Panel?

Learn How

The Mortgage Works Solicitor Panel: Recently Asked Questions

Can a firm make a complaint to the CML about being suspended from the The Mortgage Works conveyancing panel?

The Council of Mortgage Lenders is an association rather than a regulator and therefore do not investigate grievances against lenders. You can of course contact Lexsure to see if we can help.

Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?

We have come across many solicitors who feel they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please click here.

What sort of information are Lenders such as The Mortgage Works are asking for when it comes to applying to be on their approved conveyancing panel?

Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the The Mortgage Works conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):

purchase and remortgage)

List of fee-earners who are foreign qualified

Automated alerting to inform lenders when there is a fundamental change to the firm (e.g. change of management)

Whether the firm has ever applied for accreditation and the outcome of the application

SRA or equivalent regulator registration number where applicable

Summary of annual accounts

Areas of Law covered by the firm

Number of lender conveyancing panels the firm is currently on

Charge registration history

Whether any lender has ever made a claim against the firm’s PII cover

Who do building societies allow to be on their Conveyancing Panels?

In the same way that there is a unique The Mortgage Works conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.

I have been a solicitor for approximately 20 years with a clean claims history and have been refused acceptance on the The Mortgage Works conveyancing panel with no explanation. Am I not entitled to to know why?

For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the The Mortgage Works conveyancing panel to see if you are entitled to a reason.

If my application is successful will CQS accreditation secure my firm’s acceptance on to lenders conveyancing panels?

CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their panels. Some Lenders now use the Conveyancing Quality Scheme accreditation as the starting point for Panel approval such as HSBC.

I am on the The Mortgage Works conveyancing panel and scheduled to complete a remortgage shortly. My papers do not include a Legal Charge for the client to sign. Who do I contact at The Mortgage Works to request substitute deeds?

You need to get in touch with The Mortgage Works to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an explicit inquiry for lenders to reveal who to contact to obtain standard documents. The Mortgage Works in their Part 2’s state:

Please remember to quote the firm’s The Mortgage Works solicitors panel number.

Find a Lawyer on the The Mortgage Works Solicitor Panel

Average number of days to register title including a charge in favour of The Mortgage Works

This information relates to purchase only and not remortgages.

Year	Days*
2025	[no data]
2024	[no data]
2023	[no data]
2022	[no data]
2021	[no data]
2020	[no data]

* Data aggregated from sources including COMPLETIONmonitor

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Please note that Lexsure Ltd is in no way associated with nor affiliated with Lexsure Solicitors