The Mortgage Works Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by The Mortgage Works and to assist in remaining on the The Mortgage Works Solicitor Panel.

The Mortgage Works Conveyancing Panel: Recently Asked Questions

Are The Mortgage Works Conveyancing panel lawyers obliged to disclose incentives?
The Mortgage Works’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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Does the fact that my practice receives Alerts via this site assist in my application to join the The Mortgage Works conveyancing panel?
The criteria to join the The Mortgage Works conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
Can you recommend what we should do if we wish to challenge being removed from the The Mortgage Works solicitor panel?
If you are removed from the The Mortgage Works conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact The Mortgage Works directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by The Mortgage Works, it may be useful to provide the following information:

  • Comprehensive disclosure of your firm’s conveyancing history
  • Your COMPLETIONmonitor reports, assuming you use the Lexsure software
  • Your recent claims history
  • comprehensive details of all employees in your practice and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Supply copy practising certificates, the firm's current PII schedule and your accountant's certificate, confirming the percentage of the firm's gross fee income is resulting from residential conveyancing

It is encouraging that some solicitors have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. The success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is a ‘low risk’.

Do banks such as The Mortgage Works operate an independent conveyancing panel for buy to let mortgages?
The majority of lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with The Mortgage Works as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from The Mortgage Works we suggest that you call The Mortgage Works to check the position.
If my application is successful will Conveyancing Quality Scheme accreditation guarantee my firm’s acceptance on to lenders conveyancing panels?
CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the CML have indicated that it is likely to become a prerequisite for firms wishing to join their panels. Some mortgage companies now use the Conveyancing Quality Scheme accreditation as the starting point for Panel membership as is the case with HSBC.
Our practice is on the The Mortgage Works conveyancing panel and all set to complete a remortgage shortly. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at The Mortgage Works to request substitute deeds?
You need to contact The Mortgage Works to obtain standard documents. The The Council of Mortgage Lenders Handbook has an individual section for banks to set out who to contact to obtain standard documents. The Mortgage Works in their Part 2’s state:
Don’t forget to quote the firm’s The Mortgage Works conveyancing panel number.

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Average number of days to register title including a charge in favour of The Mortgage Works
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor