Royal Bank of Scotland -Natwest One Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Royal Bank of Scotland -Natwest One and to assist in remaining on the Royal Bank of Scotland -Natwest One Conveyancing Panel.

Royal Bank of Scotland -Natwest One Conveyancing Panel: Recently Asked Questions

Can my practice make a complaint to the CML about being suspended from the Royal Bank of Scotland -Natwest One conveyancing panel?
The CML is an association rather than a regulator and therefore will not advise on grievances against lenders. You can of course contact Lexsure to see if we can assist.

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Do the Council of Mortgage Lenders intend to launch a searchable register search tool with a view to list law firms on the Royal Bank of Scotland -Natwest One conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a tool.
Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
We have come across many solicitors who feel they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please complete the form here.
What sort of information are Lenders such as Royal Bank of Scotland -Natwest One are asking for when it comes to applying to be on their approved solicitor list?
Each lender has different criteria. We do not hold specific requirements relating to the questions raised as part of the application to be on the Royal Bank of Scotland -Natwest One conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Number of partners per branch of the firm
  • List of all those who fund the firm, including non-lawyers if applicable
  • Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
  • House price discrepancies (declared to lender vs. registered at Land Registry)
  • Full complaints history for each conveyancing solicitor
  • Details of any accreditation e.g. Lexcel or
  • Whether the firm has ever accepted instructions in respect of property clubs and investment schemes
  • Solicitor
  • Whether any lender has ever made a claim against the firm’s PII cover
  • Summary of annual accounts
  • I am a sole practitioner firm on the Royal Bank of Scotland -Natwest One conveyancing panel. Do you have ideas as to how we can market our firm as carrying out conveyancing in Hendon on the Royal Bank of Scotland -Natwest One panel?
    13 borrowers search for a solicitor on the Royal Bank of Scotland -Natwest One panel every 4 weeks in Hendon. Please contact the team at lenderpanel.com to see how your firm can be found by those searching for conveyancing in Hendon.
    Does CQS membership secure my firm’s acceptance on to lenders conveyancing panels?
    The Law Society’s CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their approved list of conveyancing solicitors. Some mortgage companies now use the scheme as the starting point for Panel approval such as Astra Mortgages.
    My firm is listed on the Royal Bank of Scotland -Natwest One conveyancing panel and scheduled to complete a remortgage within the next few weeks. My file does not contain a Legal Charge for the client to sign. Who do I contact at Royal Bank of Scotland -Natwest One to request substitute deeds?
    You would be advised to contact Royal Bank of Scotland -Natwest One to obtain standard documents. The CML Handbook has an individual question for lenders to establish who to contact to obtain standard documents. Royal Bank of Scotland -Natwest One in their Part 2’s state:
    Don’t forget to quote your Royal Bank of Scotland -Natwest One conveyancing panel reference.

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    Average number of days to register title including a charge in favour of Royal Bank of Scotland -Natwest One
    This information relates to purchase only and not remortgages.
    YearDays*
    2026 [no data]
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    * Data aggregated from sources including COMPLETIONmonitor