Royal Bank of Scotland -Natwest One Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Royal Bank of Scotland -Natwest One and to assist in remaining on the Royal Bank of Scotland -Natwest One Conveyancing Panel.

Royal Bank of Scotland -Natwest One Solicitor Panel: Recently Asked Questions

I am on the Royal Bank of Scotland -Natwest One conveyancing panel. Can I get an archived copy of a Royal Bank of Scotland -Natwest One Part 2 from the CML?
The Council of Mortgage Lenders do not maintain historic copies of P2 conditions Pre January 2011. We would advise that you make a request of Royal Bank of Scotland -Natwest One directly.

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Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
We have come across many solicitors who feel they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please complete the form here.
What obligations do I have, being on the Royal Bank of Scotland -Natwest One conveyancing panel, to carry out a Lawyer Checker Search, an HS2 search?
Royal Bank of Scotland -Natwest One make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Remember that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Royal Bank of Scotland -Natwest One are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the client.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

A leading search provider lists over 72 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searchflow.

Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
The fact of the matter is that estate agents are suffering if their clients start out on the buying process having appointed a conveyancer who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change lawyers.
If my application is successful will Conveyancing Quality Scheme acceptance guarantee my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS accreditation is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. Some Lenders now use CQS as the starting point for Panel membership such as Santander.
Our practice is on the Royal Bank of Scotland -Natwest One conveyancing panel and scheduled to complete a remortgage within the next week. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Royal Bank of Scotland -Natwest One to get a duplicate Deed?
You need to communicate with Royal Bank of Scotland -Natwest One to obtain standard documents. The CML Handbook has a specific section for banks to set out who to contact to obtain standard documents. Royal Bank of Scotland -Natwest One in their Part 2’s state:
It is likely that you will need to quote your Royal Bank of Scotland -Natwest One solicitors panel number.

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Average number of days to register title including a charge in favour of Royal Bank of Scotland -Natwest One
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor