Bank of Scotland Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Bank of Scotland and to assist in remaining on the Bank of Scotland Conveyancing Panel.

Bank of Scotland Conveyancing Panel: Recently Asked Questions

Do Bank of Scotland or the Council of Mortgage Lenders run professional training seminars for the Bank of Scotland approved solicitor panel in the same way that CQS run CPD Courses for accredited firms?
No such training is arranged by the CML but they do arrange numerous useful conveyancing related conferences which are attended by firms on the Bank of Scotland conveyancing panel. We do intend to run specific lender focused seminars in the coming months including a webinar on Bank of Scotland’s Part 2 requirements. Practitioners on the Bank of Scotland conveyancing panel will be invited. Information about the webinar will be made available as part of the LENDERmonitor Alerts.

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Bank of Scotland wants me to act for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Bank of Scotland conveyancing panel) How does this operate and are there different requirements from Bank of Scotland in this case?
The CML, together with Bank of Scotland and other lenders developed a standard set of instructions where a solicitor is representing a lender such as Bank of Scotland alone in a residential conveyancing transaction. These obligations are contained at Part III of the UK Finance Lenders’ Handbook and are to be read in conjunction with Parts 1 & 2. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for use by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel conveyancer.
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Bank of Scotland conveyancing panel?
In order to be on the Bank of Scotland conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Bank of Scotland) are as follows:
  • If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
  • To quote on all communications with us relating to deeds/registration issues, whether by telephone or in writing, the panel number that we provide for each practising address and the mortgage account or application number for the mortgage concerned.
  • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
Given that I am the COLP for my firm are there regulatory implications that I should be considering if my firm is withdrawn off the Bank of Scotland solicitor panel?
The answer to this question really depends on the reason that your firm has been removed off the Bank of Scotland conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Bank of Scotland conveyancing panel.
My firm is not on the Bank of Scotland conveyancing panel as well other banks. My clients, who are getting a mortgage with Bank of Scotland wish use my firms conveyancing services regardless of the fact that we are not on the Bank of Scotland panel. Is it fine for me to use a firm down the road to act for Bank of Scotland on mortgage aspect of the conveyancing?
Please tread carefully here as what you are intending may not be acceptable to the mortgage company. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. An increasing amount of lenders are making it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancing firm. You also need to make the costs implications and potential for delay very clear to your client.
We had our Bank of Scotland panel membership suspended but we have not yet been given a reason as to why. I am completing a CQS application questionnaire what details must I disclose?
In this situation please explain on the application what action you have taken to find out the reasons behind cancellation of your Bank of Scotland panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
My firm is listed on the Bank of Scotland conveyancing panel and all set to complete a purchase within the next week. My papers do not include a Legal Charge for the client to execute. Who do I contact at Bank of Scotland to obtain duplicate documents?
You should get in touch with Bank of Scotland to obtain standard documents. The CML Handbook incorporates an individual section for lenders to set out who to contact to obtain standard documents. Bank of Scotland in their Part 2’s state:
You will need to quote your Bank of Scotland conveyancing panel number.

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Average number of days to register title including a charge in favour of Bank of Scotland
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 39.0
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor