National Counties Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by National Counties Building Society and to assist in remaining on the National Counties Building Society Solicitor Panel.

National Counties Building Society Solicitor Panel: Recently Asked Questions

What obligations do I have, being on the National Counties Building Society conveyancing panel, to carry out a LMO4 search?
National Counties Building Society make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Remember that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as National Counties Building Society are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the client.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Is this covered within your Terms of Engagement or Report on Title?

A leading search provider lists over 65 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searchflow.

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Being on the National Counties Building Society conveyancing panel how long am I obliged to keep hold of the complete conveyancing file?
The Council of Mortgage Lender requirements of National Counties Building Society are silent on this. Most mortgage companies deal with the issue of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect National Counties Building Society’s interest. To be absolutely sure of National Counties Building Society requirements in this regard please check the Terms and Conditions of National Counties Building Society’s conveyancing panel acceptance.
What sort of information are Lenders such as National Counties Building Society are asking for when it comes to applying to be on their approved conveyancing panel?
Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the National Counties Building Society conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • List of all those staff who work within the conveyancing team
  • Full career history for each solicitor including admission date to the relevant Law Society
  • House price discrepancies (declared to lender vs. registered at Land Registry)
  • and Conveyancing Quality Scheme
  • List of fee-earners who are foreign qualified
  • SRA or equivalent regulator registration number where applicable
  • Full disciplinary history for each conveyancing solicitor
  • Charge registration history
  • Whether the firm has ever applied for accreditation and the outcome of the application
  • Full complaints history for each licensed conveyancer
  • Can you give me an example of some of the reports available via COMPLETIONmonitor to support my application to be on the National Counties Building Society conveyancing panel ?
    There are many reports available, five of which are as follows:
    • Number of conveyancing cases by lender
    • Evidence of undertaking logs
    • The percentage of the firm’s business which is conveyancing (broken down into sale/purchase and remortgage)
    • Average time frame to register charges at the Land Registry
    • Average time frame to send deeds to the lender (calculated from completion date or title registration)
    My conveyancing assistant has resigned unexpectedly. I urgently need to prioritise making sure that charges are registered. That said, how quickly do I need to send deeds to National Counties Building Society once the charge is registered before my firm runs the risk of being suspended off the conveyancing panel for National Counties Building Society?
    National Counties Building Society will likely expect the deeds to be sent to them within 10 days of you receiving the TID (unless their specific P2 requirements specifically state that they you are not to send them anything). Most COTs refer to complying with the Certificate of Title referred to in IB (3.7) of the SRA Code of Conduct 2011, published by the Law Society which states that you ‘will despatch to you such deeds and documents relating to the Property as you require with a list of them in the form prescribed by you within ten working days of receipt by us of the title information document from the Land Registry’ As to whether the lender will suspend your panel status this very much varies according to the lender’s own internal policies The more cases you have the more risk you face. Some lenders may take action if there records show that the deeds are outstanding for more than 3 matters. The fact is that if you keep within the time frame then you will have more chance of remaining on the National Counties Building Society conveyancing panel.
    Should CQS acceptance secure my firm’s acceptance on to lenders conveyancing panels?
    The Law Society’s CQS accreditation is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their approved list of conveyancing solicitors. Some Lenders now use CQS as the starting point for Panel approval as is the case with HSBC.
    My firm is listed on the National Counties Building Society conveyancing panel and scheduled to complete a remortgage within the next week. I can not locate a Mortgage Deed for the client to execute. Who do I contact at National Counties Building Society to obtain duplicate documents?
    You need to communicate with National Counties Building Society to obtain standard documents. The CML Handbook contains a specific section for lenders to reveal who to contact to obtain standard documents. National Counties Building Society in their Part 2’s state:
    Don’t forget to quote your National Counties Building Society solicitors panel reference.

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    Average number of days to register title including a charge in favour of National Counties Building Society
    This information relates to purchase only and not remortgages.
    YearDays*
    2026 [no data]
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    * Data aggregated from sources including COMPLETIONmonitor