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TSB Solicitor Panel: Recently Asked Questions
Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
Many estate agents will be suffering if their clients start out on the conveyancing process using a solicitor who is not on the panel with the purchaser’s chosen lender. Many
conveyancing firms are only discovering when they begin working on a
case that they are no longer able to work with that lender. Given
the inevitable resultant delays in the transaction the chances of an
abortive deal increases dramatically. in the circumstances there is
understandable anguish on the part of the estate agent as a result of
the lost time should the client have to change solicitors .
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the TSB conveyancing panel?
In order to be on the TSB conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily TSB) are as follows:
- If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
- You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
- To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
- Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
- To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
My firm is not on the
TSB conveyancing panel as well other lenders.
My clients, who have applied for a mortgage with TSB still want me to act for them even though I am not on the
TSB panel. Is it fine for me to use a firm down the road to act for
TSB on mortgage aspect of the conveyancing?
You need to be careful here as what you are proposing may not be acceptable to the lender.
It is possible that you (as a non-panel firm) or the mortgage applicant are not entitled instruct a panel firm of your choice. An increasing amount of lenders are making it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender must appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancer.
You also need to make the costs implications and potential for delay very clear to your client.
I have read a number of legal articles recently about firms being sued for non-compliance with Part 2 requirements . I am on the
TSB conveyancing panel can you tell me how Part 2 changes took place by
TSB during 2013?
During 2013, 0 sections of the UK Finance Lenders’ Handbook P2 were changed by
TSB. Some changes are more important than others but as a firm on the
TSB conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.
Remember: CML requirements are not guidelines; they are the lender client’s instructions.
Do publish figures exists revealing the
TSB conveyancing panel size and the number of conveyancing firms removed from their panel each year?
With lenders and conveyancing firms working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the
TSB conveyancing panel but for all lender panels
We had our TSB panel membership revoked but we have not yet been given an explanation yet.
I am completing a CQS renewal questionnaire what details do I need to disclose?
In this situation please explain on the application what action you have taken to discover the reasons behind cancellation of your
TSB panel membership.
In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the
TSB
conveyancing panel and all set to complete a remortgage within the next few weeks. My papers do not include a Legal Charge for the client to sign.
Who do I contact at TSB to obtain duplicate documents?
You should get in touch with TSB
to obtain standard documents. The CML Handbook includes an explicit inquiry for banks to set out who to contact to obtain standard documents.
TSB in their Part 2’s state:
Don’t forget to quote your TSB conveyancing panel number.
Find a Lawyer on the TSB Conveyancing Panel
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Average number of days to register title including a charge in favour of TSB
This information relates to purchase only and not remortgages.
| Year | Days* |
|---|---|
| 2025 | [no data] |
| 2024 | [no data] |
| 2023 | [no data] |
| 2022 | [no data] |
| 2021 | [no data] |
| 2020 | [no data] |
* Data aggregated from sources including COMPLETIONmonitor
Other related topics:
- CQS policy templates and procedures for accredited TSB Firms
- Draft Report on Title precedent for TSB borrowers
- Draft Anti Money Laundering PolicyTemplate for TSB panel firms to consider
- Dealing with Lender Policy Template panel for CQS accredited firms on the TSB lender panel
- Buy-to-Let help for TSB
- Consent-to-Let help for TSB
- Contractor Mortgages with TSB
