TSB Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by TSB and to assist in remaining on the TSB Conveyancing Panel.

TSB Solicitor Panel: Recently Asked Questions

A long standing client of my firm is buying a property for £750k in Liverpool with a mortgage over GBP 410k. I am on the TSB conveyancing panel but do TSB have a separate approved panel when a mortgage is above 400,000?
Lexsure only know of a couple of lenders that operate a distinct approved solicitors panel where the mortgage advance is over a certain threshold. You should nevertheless check directly with TSB. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with TSB

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I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on numerous bank panels including the TSB conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Should I reference these Terms ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the TSB conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
The firm that I work for is on the TSB conveyancing panel. I am dealing with TSB mortgage on a purchase. My borrower client is asking not to disclose an issue to TSB. What do I do in this conflict situation?
When a solicitor is acting for both TSB and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the TSB and it may well be prudent you to cease to act for the purchaser as well. You can not tell the TSB the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your TSB conveyancing panel status.
Are there any specific TSB conveyancing panel requirements relating to Transfer of Equity Conveyancing?
TSB approved solicitors have to comply with the Part II instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if TSB require, the deed of covenant on their behalf. You will need to check TSB CML Part 2 conditions to see if TSB have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the TSB conveyancing panel
Do publish figures exists regarding the TSB conveyancing panel size and the number of conveyancing firms removed from their panel each quarter?
With banks and solicitors working so closely together it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the TSB conveyancing panel but for all lender panels
Our firm had their TSB panel membership revoked but we have not yet been given an explanation yet. I am completing a CQS renewal form what details should I disclose?
In the circumstances please explain on the form what action you have taken to discover the reasons behind cancellation of your TSB panel status. In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender putting you on notice?
My firm is listed on the TSB conveyancing panel and scheduled to complete a remortgage within the next week. I dont have a Legal Charge for the client to sign. Who do I contact at TSB to request substitute deeds?
You would be advised to get in touch with TSB to obtain standard documents. The CML Handbook has an express section for lenders to enumerate who to contact to obtain standard documents. TSB in their Part 2’s state:
Please remember to quote your TSB conveyancing panel reference.

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Average number of days to register title including a charge in favour of TSB
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor