Platform Conveyancing Panel Information

The Council of Mortgage Lenders is an association rather than a regulator and therefore will not investigate complaints against lenders. You can of course contact Lexsure to see if we can help.

One might ordinarily expect Platform via their Part 2 conditions to address this but the Handbook is silent on time frames. Do look at the Terms of Platform’s Conveyancing Panel Appointment that you previously signed. For a number of banks these Terms include a clause such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is important to keep Platform updated. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.

You need to be careful here as what you are suggesting may not be acceptable to the mortgage company. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. Many lenders make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. You also need to make the costs implications and potential for delay very clear to your client.

9 potential conveyancing clients search for a property lawyer on the Platform panel each month in Hendon. The lenderpanel directory service team who will show you how your firm can be identified by those searching for conveyancing in Hendon.

You should provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the CQS team viability as to what has happened.

You need to contact Platform to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an express section for banks to reveal who to contact to obtain standard documents. Platform in their Part 2’s state: Please remember to disclose your Platform conveyancing panel number.