Platform Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Platform and to assist in remaining on the Platform Solicitors Panel.

Platform Conveyancing Panel: Recently Asked Questions

Being on the Platform conveyancing panel how long am I obliged to keep hold of the original conveyancing file?
The Council of Mortgage Lender requirements of Platform are silent on this. Most mortgage companies address the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Platform’s interest. To be absolutely sure of Platform requirements in this regard please check the Terms and Conditions of Platform’s conveyancing panel acceptance.

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Do I run the risk of being suspended off the Platform conveyancing panel if I have not sent the deeds on a purchase within a certain period of completion?
You might expect Platform via their Part Two conditions to address this but the Handbook makes no mention on time frames. Do look at the Terms of Platform’s Conveyancing Panel Appointment that you previously signed. For many lender's these Terms have a provision along the following lines: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is imperative to keep Platform updated. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Platform solicitor panel?
There are many reports available, five of which are as follows:
  • Average mortgage advance
  • Number of conveyancing cases by lender
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Average time frame to register charges at the Land Registry
  • Current and historic missed priority dates
Are figures published revealing the Platform conveyancing panel size as well as the number of conveyancing firms dismissed each year?
With mortgage companies and conveyancing firms working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Platform conveyancing panel but for all mortgage panels
The firm I run is a Lexcel accredited firm on the Platform conveyancing panel. How can we advertise our practice as conducting conveyancing in Hendon on the Platform panel?
13 consumers search for a property lawyer on the Platform panel on a monthly basis in Hendon. Feel free to contact the Lexsure team who will tell how your firm can be listed by those searching for conveyancing in Hendon.
Our membership of the Platform conveyancing panel was suspended but was reinstated on appeal, do I need to disclose these details on my application for CQS accreditation?
It would be advisable to supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your application but gives the CQS team viability as to what has gone on.
I am on the Platform conveyancing panel and all set to complete a remortgage within the next week. I dont have a Mortgage Deed for the client to execute. Who do I contact at Platform to request substitute deeds?
You should get in touch with Platform to obtain standard documents. The CML Handbook includes an express inquiry for lenders to cite who to contact to obtain standard documents. Platform in their Part 2’s state:
Always remember to disclose your Platform conveyancing panel number.

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Average number of days to register title including a charge in favour of Platform
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor