Platform Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Platform and to assist in remaining on the Platform Solicitors Panel.

Platform Conveyancing Panel: Recently Asked Questions

Do Platform or the Council of Mortgage Lenders run training Courses for the Platform approved solicitor panel in much the same way that the Law Society run cases for CQS firms?
The Council of Mortgage Lenders (or the BSA) do not involve themselves in training although they do provided a number of useful conveyancing related conferences which are attended by firms on the Platform conveyancing panel. We do intend to run specific lender focused seminars in the near future including a webinar on Platform’s Part 2 requirements. Law firms on the Platform conveyancing panel will be invited. Information about the webinar will be made available as part of the LENDERmonitor Alerts.

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Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
The fact of the matter is that estate agents are feeling the pain if their clients start out on the buying process using a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change lawyers.
An established client of mine is buying a property for £800,000 in Leeds with a mortgage over GBP 500k. I am on the Platform conveyancing panel but do Platform have a separate approved panel when a mortgage is above 350k?
Lexsure only know of two or three lenders that operate a separate approved solicitors panel where the mortgage advance is over a certain amount. You should nevertheless check directly with Platform. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Platform
Do I face suspension off the Platform solicitor panel if I have not sent the title deed on a purchase within a certain time frame from draw-down of funds?
You might expect Platform via their Part 2 requirements to address this but the Handbook makes no mention on deadlines to send deeds. You need to look at the Terms of Platform’s Conveyancing Panel Appointment that you previously signed. For many lender's these Terms include a clause such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is important to keep Platform informed. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
Given that I am the Compliance Officer for Legal Practice should I be thinking about SRA Handbook implications if my firm is removed off the Platform solicitor panel?
What you should do largely depends on the reason that your firm has been removed off the Platform conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Platform conveyancing panel.
Our membership of the Platform conveyancing panel was suspended but was reinstated on appeal, do I need to include these details on my application for CQS accreditation?
You should provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the CQS team viability as to what has happened.
Our practice is on the Platform conveyancing panel and all set to complete a remortgage shortly. I dont have a Mortgage Deed for the client to execute. Who do I contact at Platform to request substitute deeds?
You would be advised to get in touch with Platform to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates a specific question for banks to cite who to contact to obtain standard documents. Platform in their Part 2’s state:
Please remember to disclose the firm’s Platform solicitors panel reference.

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Average number of days to register title including a charge in favour of Platform
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor