Paragon Residential Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Paragon Residential and to assist in remaining on the Paragon Residential Conveyancing Panel.

Paragon Residential Solicitor Panel: Recently Asked Questions

Can a firm submit a complaint to the Council of Mortgage Lenders about being suspended from the Paragon Residential conveyancing panel?
The CML is an association rather than a regulator and therefore cannot investigate grievances against lenders. You can of course contact Lexsure to see if we can help.

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Is it possible that Paragon Residential will appoint a different solicitor on the Paragon Residential conveyancing panel for a further advance during the lifetime of a mortgage?
Section 16.2.1 of Part 1 of the Handbook relevant to a solicitor on the Paragon Residential conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.
Paragon Residential has instructed me to act for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Paragon Residential conveyancing panel) How does this work and are there different instructions from Paragon Residential in this situation?
The Council of Mortgage Lenders, along with Paragon Residential and other stakeholders created a standard set of requirements where a conveyancer is representing a lender such as Paragon Residential alone in a residential conveyancing matter. These obligations are contained at Part III of the UK Finance Lenders’ Handbook and are to be followed together with Part I and II. The CML have published an example requirements letter to the borrower’s conveyancer for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel lawyer.
What obligations do I have, being on the Paragon Residential conveyancing panel, to carry out a Cancel Search?
Paragon Residential make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Paragon Residential are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Is this covered within your Terms of Engagement or Report on Title?

A leading search provider lists over 65 property searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searchflow.

A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Paragon Residential and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Paragon Residential face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Paragon Residential and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

my firm’s membership of the Paragon Residential conveyancing panel was revoked but was reinstated on appeal, do I need to include these details on my application for CQS accreditation?
It would be advisable to provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your firm’s application but gives the CQS team a complete picture of what has gone on.
I am on the Paragon Residential conveyancing panel and due to complete a purchase within the next few weeks. My papers do not include a Legal Charge for the client to sign. Who do I contact at Paragon Residential to request substitute deeds?
You need to communicate with Paragon Residential to obtain standard documents. The The Council of Mortgage Lenders Handbook has an express section for lenders to cite who to contact to obtain standard documents. Paragon Residential in their Part 2’s state:
It helps to disclose the firm’s Paragon Residential conveyancing panel number.

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Average number of days to register title including a charge in favour of Paragon Residential
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
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2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor