Landmark Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Landmark and to assist in remaining on the Landmark Conveyancing Panel.

Landmark Conveyancing Panel: Recently Asked Questions

Can my practice submit a complaint to the CML about being removed from the Landmark conveyancing panel?
The CML is not a regulator and therefore do not advise on complaints against lenders. You can of course contact Lexsure to see if we can assist.

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What obligations do I have, being on the Landmark conveyancing panel, to carry out a Lawyer Checker Search, an HS2 search?
Landmark make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Remember that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Landmark are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

A leading search provider lists over 70 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location contact your search provider or call one of the leading search companies such as Searchflow.

It is possible that Landmark could request or audit my files as I am on the Landmark conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on Landmark. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in dispute with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Landmark conveyancing panel?
In order to be on the Landmark conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Landmark) are as follows:
  • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
  • To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds.)
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
In carrying out leasehold due diligence do Landmark panel solicitors have to consider if there is an insolvent landlord?
On the basis that your practice in is on the Landmark conveyancing panel and you are representing them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If Landmark are to lend, they may require indemnity insurance. In any event,you will need to check Landmark’s specific requirements. Notwithstanding whether Landmark will lend in such circumstances you still need to advise the borrower (unless you are acting for Landmark alone) as to the risks of buying a property with an insolvent or absentee landlord.
Our firm had their Landmark panel membership terminated but we have not yet been given an explanation yet. I am completing a CQS application form what information should I report?
In the circumstances please explain on the form what steps you have taken to discover the reasons behind cancellation of your Landmark panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the Landmark conveyancing panel and due to complete a remortgage within the next week. I can not locate a Mortgage Deed for the client to execute. Who do I contact at Landmark to get a duplicate Deed?
You should communicate with Landmark to obtain standard documents. The The Council of Mortgage Lenders Handbook contains an express question for lenders to cite who to contact to obtain standard documents. Landmark in their Part 2’s state:
Please remember to disclose the firm’s Landmark solicitors panel number.

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Average number of days to register title including a charge in favour of Landmark
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor