Landmark Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Landmark and to assist in remaining on the Landmark Conveyancing Panel.

Landmark Solicitor Panel: Recently Asked Questions

Can a practice submit a complaint to the CML about being suspended from the Landmark conveyancing panel?
The CML is an association rather than a regulator and therefore cannot advise on complaints against lenders. You can of course contact Lexsure to see if we can assist.

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Does the fact that my firm has signed up to LENDERmonitor Alerts assist in my application to join the Landmark conveyancing panel?
The requirements to join the Landmark conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
What can you suggest we do if we wish to lodge an appeal being removed from the Landmark solicitor panel?
Should you firm be removed from the Landmark conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Landmark directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Landmark, it may be useful to provide the following information:

  • Full account of your firm’s conveyancing history
  • Your COMPLETIONmonitor reports, assuming you use the Lexsure software
  • Your recent claims history
  • Full details of all staff in your firm and their position.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Forward copy practising certificates, the firm's current PII schedule and your accountant's certificate, setting out the % of the firm's gross fee income is resulting from residential conveyancing

On appeal some conveyancing firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. The success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm has a healthy attitude towards risk mitigation.

Is it the case that the Law Society has recommended that firms check their status on the Landmark conveyancing panel?
The Law Society of Scotland has suggested that solicitors should check their lender panel status before accepting client instructions to act. The advice is lender-agnostic as it does not relate specifically to solicitors on the Landmark conveyancing panel. The recommendation arises from the practice of a number of mortgage lenders who remove solicitors from their panels without prior notice as part of their panel management system, which can lead to some solicitors discovering this only once instructed. This is sensible advice as a client finding out midway through a transaction that their lawyer is not on the approved lender panel is very frustrating and can lead to complaints. Many online consumer forums contain posts where someone is complaining about finding that their lawyer is not on a lender conveyancing panel. Such forums include mumsnet.com
Do lenders such as Landmark run detached conveyancing panel for buy to let mortgages?
Most lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Landmark as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Landmark we suggest that you call Landmark to check the position.
We had our Landmark panel membership suspended but we have not yet been given a reason as to why. I am completing a CQS application form what information do I need to disclose?
In this situation please explain on the form what action you have taken to find out the reasons behind cancellation of your Landmark panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the Landmark conveyancing panel and scheduled to complete a purchase shortly. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at Landmark to request substitute deeds?
You need to communicate with Landmark to obtain standard documents. The CML Handbook incorporates a specific section for banks to reveal who to contact to obtain standard documents. Landmark in their Part 2’s state:
Please remember to quote the firm’s Landmark solicitors panel number.

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Average number of days to register title including a charge in favour of Landmark
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor