Nedbank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Nedbank and to assist in remaining on the Nedbank Conveyancing Panel.

Nedbank Conveyancing Panel: Recently Asked Questions

Can my firm make a complaint to the CML about being suspended from the Nedbank conveyancing panel?
The CML is an association rather than a regulator and therefore will not investigate complaints against lenders. You can of course contact Lexsure to see if we can assist.

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Nedbank has instructed me to conduct due diligence for them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Nedbank conveyancing panel) How will this operate and are there different instructions from Nedbank in this situation?
The Council of Mortgage Lenders, together with Nedbank and other stakeholders developed a standard set of instructions where a solicitor is acting for a lender such as Nedbank alone in a residential conveyancing matter. These obligations are contained at Part III of the UK Finance Lenders’ Handbook and are to be followed in conjunction with Part I and II. The CML have published an example requirements letter to the borrower’s lawyer for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel solicitor.
Given my firm’s membership on the Nedbank conveyancing panel how long am I expected to keep hold of the original conveyancing file?
The CML Part II requirements of Nedbank are silent on this. Most mortgage companies deal with the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Nedbank’s interest. To be absolutely sure of Nedbank requirements in this regard please check the Terms and Conditions of Nedbank’s conveyancing panel appointment.
Our firm had their Nedbank panel membership suspended but we have not yet been given an explanation yet. I am completing a CQS application questionnaire what information must I put forward?
In this situation please explain on the form what action you have taken to find out the reasons behind cancellation of your Nedbank panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
Our practice is on the Nedbank conveyancing panel and all set to complete a remortgage within the next few weeks. My file does not contain a Legal Charge for the client to sign. Who do I contact at Nedbank to get a duplicate Deed?
You should communicate with Nedbank to obtain standard documents. The The Council of Mortgage Lenders Handbook contains a specific question for lenders to reveal who to contact to obtain standard documents. Nedbank in their Part 2’s state:
Don’t forget to disclose your Nedbank conveyancing panel number.

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Average number of days to register title including a charge in favour of Nedbank
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor