Nedbank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Nedbank and to assist in remaining on the Nedbank Conveyancing Panel.

Nedbank Solicitor Panel: Recently Asked Questions

Does the fact that my firm has signed up to LENDERmonitor Alerts assist in my application to join the Nedbank conveyancing panel?
The requirements to join the Nedbank conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.

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A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Nedbank and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Nedbank face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Nedbank and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

Does my firm face removal off the Nedbank solicitor panel if I have not sent the title deed on a purchase within a certain time frame from draw-down of funds?
One might ordinarily expect Nedbank via their Part Two conditions to address this but the Handbook is silent on time frames. You need to look at the Terms of Nedbank’s Conveyancing Panel Appointment that you entered into. For a number of banks these Terms include a provision such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is important to keep Nedbank informed. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Nedbank solicitor panel?
There are many reports available, five of which are as follows:
  • Average time frame to send deeds to the lender (calculated from completion date or title registration)
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • Average mortgage advance
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Current and historic missed priority dates
Do lenders such as Nedbank engage detached conveyancing panel for buy to let mortgages?
The majority of lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Nedbank as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Nedbank we suggest that you call Nedbank to check the position.
Our firm had their Nedbank panel membership terminated but we have not yet been given an explanation yet. I am completing a CQS renewal questionnaire what information do I need to put forward?
In the circumstances please explain on the form what steps you have taken to discover the reasons behind cancellation of your Nedbank panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
Our practice is on the Nedbank conveyancing panel and scheduled to complete a purchase within the next week. I can not locate a Mortgage Deed for the client to sign. Who do I contact at Nedbank to get a duplicate Deed?
You should contact Nedbank to obtain standard documents. The CML Handbook includes an express section for banks to establish who to contact to obtain standard documents. Nedbank in their Part 2’s state:
Please remember to quote the firm’s Nedbank conveyancing panel reference.

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Average number of days to register title including a charge in favour of Nedbank
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor