Mortgage Agency Services Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Mortgage Agency Services and to assist in remaining on the Mortgage Agency Services Conveyancing Panel.

Mortgage Agency Services Solicitor Panel: Recently Asked Questions

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Mortgage Agency Services wants me to act for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Mortgage Agency Services conveyancing panel) How will this operate and are there different instructions from Mortgage Agency Services in this situation?
The Council of Mortgage Lenders, together with Mortgage Agency Services and other members created a standard set of instructions where a solicitor is acting for a lender such as Mortgage Agency Services alone in a residential conveyancing matter. These legal instructions are contained at Part III of the UK Finance Lenders’ Handbook and are to be read together with Parts 1 & 2. The CML have published an example requirements letter to the borrower’s lawyer for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel lawyer.
Am I obliged, being on the Mortgage Agency Services conveyancing panel, to carry out a Cancel Search?
Mortgage Agency Services make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Remember that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Mortgage Agency Services are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Is this covered within your Terms of Engagement or Report on Title?

A leading search provider lists over 70 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as Searches UK.

Are figures published revealing the Mortgage Agency Services conveyancing panel size as well as the number of conveyancing firms removed from their panel each year?
With lenders and solicitors working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Mortgage Agency Services conveyancing panel but for all lender panels
Lockton’s PI Insurance renewal form enquires if my firm had been removed off any bank panels in the last 12 months. I recently became aware that the firm is no longer on the Mortgage Agency Services solicitor panel? Will that impact my PII cover?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Mortgage Agency Services solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Mortgage Agency Services conveyancing panel and scheduled to complete a remortgage within the next week. I can not locate a Legal Charge for the client to execute. Who do I contact at Mortgage Agency Services to obtain duplicate documents?
You would be advised to contact Mortgage Agency Services to obtain standard documents. The CML Handbook contains a specific section for lenders to cite who to contact to obtain standard documents. Mortgage Agency Services in their Part 2’s state:
Please remember to disclose the firm’s Mortgage Agency Services conveyancing panel reference.

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Average number of days to register title including a charge in favour of Mortgage Agency Services
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor