Lloyds TSB Scotland Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Lloyds TSB Scotland and to assist in remaining on the Lloyds TSB Scotland Solicitor Panel.

Lloyds TSB Scotland Conveyancing Panel: Recently Asked Questions

Is it probable that Lloyds TSB Scotland will instruct a different solicitor on the Lloyds TSB Scotland conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of Part 1 of the Handbook applicable to a solicitor on the Lloyds TSB Scotland conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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What sort of information are Lenders such as Lloyds TSB Scotland are asking for when it comes to applying to be on their approved solicitor list?
Although not necessarily published, lenders have varying criteria . We do not hold specific requirements relating to the questions raised as part of the application to be on the Lloyds TSB Scotland conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Full career history for each solicitor including admission date to the relevant Law Society
  • List of all those staff who work within the conveyancing team
  • purchase and remortgage)
  • House price discrepancies (declared to lender vs. registered at Land Registry)
  • Full complaints history for each conveyancing solicitor
  • conveyancer client account(s) details
  • Charge registration history
  • Structure of firm and, where applicable, its group
  • List of fee-earners who are foreign qualified
  • PII Cover details, including, if relevant, whether the firm is or has been in the assigned risks pool and structure of cover – basic
  • Theoretically Lloyds TSB Scotland could request or audit my files as I am on the Lloyds TSB Scotland conveyancing panel. What do I do if I receive such a request?
    We can't comment specifically on Lloyds TSB Scotland. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

    Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in arrears with the lender she is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

    The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

    In my capacity as COLP for my firm should I be thinking about SRA Handbook implications if my firm is withdrawn off the Lloyds TSB Scotland conveyancing panel?
    What you should do largely depends on the reason that your firm has been removed off the Lloyds TSB Scotland conveyancing panel. The top 3 reasons are as follows:
    1. lack of transactions
    2. the lawyer is a sole practitioner
    3. as part of the HSBC panel reduction.
    In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Lloyds TSB Scotland conveyancing panel.
    I read the occasional LENDERmonitor alert but I seldom see significant changes. For example, I am on the Lloyds TSB Scotland conveyancing panel and get an alerts simply telling me a change of address. Does that matter?
    Yes it does matter because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also impact your chances of staying on the Lloyds TSB Scotland solicitor panel. Lets say that Lloyds TSB Scotland change their requirements as to where the post completion documents should be sent. Do you change the details in your CMS? Do you make a note? Is this information passed on to secretaries and assistants? By virtue of your COT Lloyds TSB Scotland you are giving assurances that you will send the deeds within 10 days of receiving the Title Information Document. Putting to one side the academic question as to whether you are in breach of an undertaking in sending it to the wrong address, you run the risk of Lloyds TSB Scotland suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to an out of date postal address or DX details.
    Does CQS acceptance guarantee my firm’s acceptance on to lenders conveyancing panels?
    The Law Society’s CQS membership gives no guarantee to lender panel acceptance. Nevertheless the CML have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. A number of mortgage companies now use the scheme as the starting point for Panel acceptance such as Santander.
    My firm is listed on the Lloyds TSB Scotland conveyancing panel and due to complete a purchase within the next week. I can not locate a Mortgage Deed for the client to sign. Who do I contact at Lloyds TSB Scotland to request substitute deeds?
    You need to contact Lloyds TSB Scotland to obtain standard documents. The The Council of Mortgage Lenders Handbook has an express section for lenders to reveal who to contact to obtain standard documents. Lloyds TSB Scotland in their Part 2’s state:
    You will need to quote your Lloyds TSB Scotland conveyancing panel reference.

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    Average number of days to register title including a charge in favour of Lloyds TSB Scotland
    This information relates to purchase only and not remortgages.
    YearDays*
    2025 [no data]
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    2023 [no data]
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    2020 [no data]
    * Data aggregated from sources including COMPLETIONmonitor