HSBC UK Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by HSBC UK Bank and to assist in remaining on the HSBC UK Bank Conveyancing Panel.

HSBC UK Bank Conveyancing Panel: Recently Asked Questions

Can a practice submit a complaint to the Council of Mortgage Lenders about being suspended from the HSBC UK Bank conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore will not investigate grievances against lenders. You can of course contact Lexsure to see if we can help.

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Is it conceivable that HSBC UK Bank will select an alternative firm on the HSBC UK Bank conveyancing panel for a further advance during the lifetime of a mortgage?
Section 16.2.1 of the UK Finance Lenders’ Handbook applicable to a solicitor on the HSBC UK Bank conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.
Do banks such as HSBC UK Bank run a separate conveyancing panel for buy to let mortgages?
Most lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with HSBC UK Bank as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from HSBC UK Bank we suggest that you call HSBC UK Bank to check the position.
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of approved panels including the HSBC UK Bank conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Am I supposed to mention these Conditions ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the HSBC UK Bank conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
My firm is representing a seller of a property and we have received a letter from the buyers solicitors who are not on the HSBC UK Bank conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for HSBC UK Bank. We have not come accross this before. Do we give the undertaking?
You will be aware of the trend in recent years for lenders such as HSBC UK Bank to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the HSBC UK Bank panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and HSBC UK Bank have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires HSBC UK Bank’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for HSBC UK Bank. You will no doubt be required to undertake directly to HSBC UK Bank’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the HSBC UK Bank conveyancing panel.
Will Conveyancing Quality Scheme acceptance guarantee my firm’s acceptance on to lenders conveyancing panels?
CQS accreditation gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their approved list of firms. Some Lenders now use the scheme as the starting point for Panel membership as is the case with HSBC.
I am on the HSBC UK Bank conveyancing panel and all set to complete a remortgage shortly. I dont have a Legal Charge for the client to sign. Who do I contact at HSBC UK Bank to get a duplicate Deed?
You should contact HSBC UK Bank to obtain standard documents. The CML Handbook incorporates an individual question for banks to reveal who to contact to obtain standard documents. HSBC UK Bank in their Part 2’s state:
It is likely that you will need to disclose the firm’s HSBC UK Bank solicitors panel number.

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Average number of days to register title including a charge in favour of HSBC UK Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor