HSBC UK Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by HSBC UK Bank and to assist in remaining on the HSBC UK Bank Conveyancing Panel.

HSBC UK Bank Solicitor Panel: Recently Asked Questions

Am I obliged, being on the HSBC UK Bank conveyancing panel, to carry out a LMO4 search?
HSBC UK Bank make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as HSBC UK Bank are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the client.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

A leading search supplier lists over 65 property searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location contact your search provider or call one of the leading search companies such as Searches UK.

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Do lenders such as HSBC UK Bank operate detached conveyancing panel for buy to let mortgages?
Most lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with HSBC UK Bank as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from HSBC UK Bank we suggest that you call HSBC UK Bank to check the position.
In my capacity as Compliance Officer for Legal Practice should I be thinking about SRA Handbook implications if my firm is suspended off the HSBC UK Bank conveyancing panel?
The answer to this question really depends on the reason that your firm has been removed off the HSBC UK Bank conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the HSBC UK Bank conveyancing panel.
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on numerous lender panels including the HSBC UK Bank conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Do I disclose these these Terms ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the HSBC UK Bank conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
I have been a qualified solicitor for nearly 30 years without a single claim against me and have been refused acceptance on the HSBC UK Bank conveyancing panel with no explanation. Am I not entitled to to know why?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the HSBC UK Bank conveyancing panel to see if you are entitled to a reason.
Should Conveyancing Quality Scheme accreditation guarantee my firm’s acceptance on to lenders conveyancing panels?
CQS accreditation is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. A number of mortgage companies now use the scheme as the starting point for Panel approval as is the case with Santander.
I am on the HSBC UK Bank conveyancing panel and due to complete a purchase within the next week. I can not locate a Mortgage Deed for the client to execute. Who do I contact at HSBC UK Bank to get a duplicate Deed?
You should contact HSBC UK Bank to obtain standard documents. The CML Handbook has an express section for lenders to enumerate who to contact to obtain standard documents. HSBC UK Bank in their Part 2’s state:
You will need to quote the firm’s HSBC UK Bank solicitors panel number.

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Average number of days to register title including a charge in favour of HSBC UK Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 39.4
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor