RBS - Direct Line One Conveyancing Panel Information

One might ordinarily expect RBS - Direct Line One via their Part 2 conditions to address this but the Handbook is silent on time frames. Do look at the Terms of RBS - Direct Line One’s Conveyancing Panel Appointment that you previously signed. For a number of banks these Terms have a clause such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is imperative to keep RBS - Direct Line One informed. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.

Most lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with RBS - Direct Line One as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from RBS - Direct Line One we suggest that you call RBS - Direct Line One to check the position.

Please tread carefully here as what you are suggesting may not be acceptable to the mortgage company. It is possible that you (as a non-panel firm) or the mortgage applicant are not entitled instruct a panel firm of your choice. An increasing amount of lenders are making it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender must appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. You also need to make the costs implications and potential for delay very clear to your client.

For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the RBS - Direct Line One conveyancing panel to see if you are entitled to a reason.

It would be advisable to supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the Law Society a complete picture of what has happened.

You need to get in touch with RBS - Direct Line One to obtain standard documents. The CML Handbook has an individual inquiry for banks to reveal who to contact to obtain standard documents. RBS - Direct Line One in their Part 2’s state: Don’t forget to disclose your RBS - Direct Line One solicitors panel number.