Bank of Ireland Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Bank of Ireland and to assist in remaining on the Bank of Ireland Conveyancing Panel.

Bank of Ireland Conveyancing Panel: Recently Asked Questions

Can you recommend what we should do if we wish to challenge being removed from the Bank of Ireland approved solicitor list?
If you are removed from the Bank of Ireland conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Bank of Ireland directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Bank of Ireland, it may be useful to provide the following information:

  • Full disclosure of your firm’s transaction history
  • Your COMPLETIONmonitor reports, assuming you use the Lexsure software
  • Your recent claims history
  • Full details of all employees in your firm and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Forward duplicate practising certificates, the firm's current PII schedule and the firm’s accountant's certificate, confirming what percentage of the firm's gross fee income is resulting from residential conveyancing transactions

On appeal some firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is a ‘low risk’.

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Do I risk of being suspended off the Bank of Ireland solicitor panel if I have not sent the title deed on a purchase within a certain period of completion?
You might expect Bank of Ireland via their Part Two obligations to address this but the Handbook is silent on time frames. You need to look at the Terms of Bank of Ireland’s Conveyancing Panel Appointment that you are bound by. For many lender's these Terms contain a provision along the following lines: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is important to keep Bank of Ireland updated. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Bank of Ireland solicitor panel?
There are many reports available, five of which are as follows:
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • Buy to Let transactions
  • The percentage of the firm’s business which is conveyancing (broken down into sale/purchase and remortgage)
  • Average time frame to register charges at the Land Registry
  • Evidence of undertaking logs
My firm is on the Bank of Ireland conveyancing panel. I am dealing with Bank of Ireland mortgage on a purchase. My borrower client is asking not to disclose an issue to Bank of Ireland. What do I do in this conflict situation?
When a solicitor is acting for both Bank of Ireland and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Bank of Ireland and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Bank of Ireland the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Bank of Ireland conveyancing panel status.
I have been a sole practitioner for over 30 years never having had a negligence claim and have been refused acceptance on the Bank of Ireland conveyancing panel with no explanation. Am I not entitled to to know why?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Bank of Ireland conveyancing panel to see if you are entitled to a reason.
Our firm had their Bank of Ireland panel membership revoked but we have not yet been given an explanation yet. I am completing a CQS renewal form what details must I put forward?
In the circumstances please explain on the form what action you have taken to find out the reasons behind cancellation of your Bank of Ireland panel membership. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender informing you as to why they reached this decision?
My firm is listed on the Bank of Ireland conveyancing panel and scheduled to complete a purchase shortly. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Bank of Ireland to obtain duplicate documents?
You need to communicate with Bank of Ireland to obtain standard documents. The CML Handbook has an explicit inquiry for banks to enumerate who to contact to obtain standard documents. Bank of Ireland in their Part 2’s state:
It helps to quote your Bank of Ireland conveyancing panel number.

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Average number of days to register title including a charge in favour of Bank of Ireland
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 58.0
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor