Atom Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Atom Bank and to assist in remaining on the Atom Bank Conveyancing Panel.

Atom Bank Conveyancing Panel: Recently Asked Questions

Can my practice register a complaint to the CML about being removed from the Atom Bank conveyancing panel?
The CML is an association rather than a regulator and therefore cannot investigate grievances against lenders. You can of course contact Lexsure to see if we can help.

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Am I obliged, being on the Atom Bank conveyancing panel, to carry out a Lawyer Checker Search, an HS2 search?
Atom Bank make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Atom Bank are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the client.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

One search provider lists over 65 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location contact your search provider or call one of the leading search companies such as Searchflow.

A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Atom Bank and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Atom Bank face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Atom Bank and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Atom Bank solicitor panel?
There are many reports available, five of which are as follows:
  • Evidence of undertaking logs
  • Average time frame to register charges at the Land Registry
  • Current and historic missed priority dates
  • The percentage of the firm’s business which is conveyancing (broken down into sale/purchase and remortgage)
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
I read the occasional LENDERmonitor notification but I don't see that many important changes. By way of illustration, My firm on the Atom Bank conveyancing panel and receive a notification simply telling me a change of address. Why is that of any relevance?
Yes it does matter because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the Atom Bank conveyancing panel. Is possible next month that Atom Bank change their requirements as to where their panel firm send the deeds. Do you change the details in your CMS? Is this recorded anywhere? Is this communicated to the staff? In your Certificate of Title to Atom Bank you are giving assurances that you will send the relevant documents within 10 days of receiving the Title Information Document. Putting to one side the academic question as to whether you are in breach of an undertaking in sending it to the wrong address, you run the risk of Atom Bank suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to their old address.
Does Conveyancing Quality Scheme membership guarantee my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS accreditation is no guarantee to lender panel acceptance. Nevertheless the CML have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. A number of mortgage companies now use CQS as the starting point for Panel acceptance as is the case with Astra Mortgages.
Our practice is on the Atom Bank conveyancing panel and scheduled to complete a purchase shortly. My papers do not include a Mortgage Deed for the client to execute. Who do I contact at Atom Bank to get a duplicate Deed?
You should get in touch with Atom Bank to obtain standard documents. The CML Handbook has an express section for banks to establish who to contact to obtain standard documents. Atom Bank in their Part 2’s state:
You will need to disclose your Atom Bank solicitors panel number.

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Average number of days to register title including a charge in favour of Atom Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor