Zephyr Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Zephyr Mortgages and to assist in remaining on the Zephyr Mortgages Conveyancing Panel.

Zephyr Mortgages Solicitor Panel: Recently Asked Questions

Given my firm’s membership on the Zephyr Mortgages conveyancing panel how long am I obliged to keep hold of the original conveyancing file?
The CML Part II requirements of Zephyr Mortgages are silent on this. Most lenders address the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Zephyr Mortgages’s interest. To be absolutely sure of Zephyr Mortgages requirements in this regard please check the Terms and Conditions of Zephyr Mortgages’s conveyancing panel appointment.

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I recently attended a seminar arranged via my PI broker where it was mentioned that solicitors are being sued for non-compliance with Part 2 requirements . I am on the Zephyr Mortgages conveyancing panel can you tell me how Part 2 changes took place by Zephyr Mortgages during 2013?
During 2013, 0 sections of the UK Finance Lenders’ Handbook P2 were changed by Zephyr Mortgages. Some changes are more important than others but as a firm on the Zephyr Mortgages conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of bank panels including the Zephyr Mortgages conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Am I supposed to mention these Terms ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Zephyr Mortgages conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
Where can I find the Zephyr Mortgages conveyancing panel obligations relating to Transfer of Equity Conveyancing?
Zephyr Mortgages approved panel lawyers have to comply with the UK Finance Lenders’ Handbook instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Zephyr Mortgages require, the deed of covenant on their behalf. You will need to check Zephyr Mortgages CML Part 2 conditions to see if Zephyr Mortgages have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Zephyr Mortgages conveyancing panel
I am a partner in a CQS firm on the Zephyr Mortgages conveyancing panel. How can we advertise our firm as specialists in conveyancing in Hendon authorised to act forZephyr Mortgages?
6 potential conveyancing clients search for a conveyancer on the Zephyr Mortgages panel on a monthly basis in Hendon. Please contact the team at lenderpanel.com to see how your firm can be listed by those searching for conveyancing in Hendon.
If my application is successful will Conveyancing Quality Scheme acceptance secure my firm’s acceptance on to lenders conveyancing panels?
The Law Society’s CQS membership is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their approved list of conveyancing solicitors. Some Lenders now use the Conveyancing Quality Scheme accreditation as the starting point for Panel membership such as HSBC.
I am on the Zephyr Mortgages conveyancing panel and due to complete a remortgage shortly. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at Zephyr Mortgages to obtain duplicate documents?
You should communicate with Zephyr Mortgages to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an explicit section for banks to reveal who to contact to obtain standard documents. Zephyr Mortgages in their Part 2’s state:
Don’t forget to quote your Zephyr Mortgages conveyancing panel number.

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Average number of days to register title including a charge in favour of Zephyr Mortgages
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor