St James Place Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by St James Place and to assist in remaining on the St James Place Conveyancing Panel.

St James Place Solicitor Panel: Recently Asked Questions

Can you give me an example of some of the reports available via COMPLETIONmonitor to support my application to be on the St James Place conveyancing panel ?
There are many reports available, five of which are as follows:
  • Average time frame to register charges at the Land Registry
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • Current and historic missed priority dates
  • Buy to Let transactions
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)

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Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the St James Place conveyancing panel?
In order to be on the St James Place conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily St James Place) are as follows:
  • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • To quote on all communications with us relating to deeds/registration issues, whether by telephone or in writing, the panel number that we provide for each practising address and the mortgage account or application number for the mortgage concerned.
Given that I am the COLP for my firm should I be thinking about SRA Handbook implications if my firm is suspended off the St James Place solicitor panel?
What you should do largely depends on the reason that your firm has been removed off the St James Place conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the St James Place conveyancing panel.
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of lender panels including the St James Place conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Do I disclose these these Terms ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the St James Place conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
One of our conveyancers is acting for a seller of a property and we have just received an email from the buyers solicitors who are not on the St James Place conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for St James Place. How has this come about?
You will be aware of the trend in recent years for lenders such as St James Place to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the St James Place panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and St James Place have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires St James Place’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for St James Place. You will no doubt be required to undertake directly to St James Place’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the St James Place conveyancing panel.
Our membership of the St James Place conveyancing panel was revoked but was reinstated on appeal, do I need to include this information on my CQS application?
It would be advisable to provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the CQS team viability as to what has occured.
I am on the St James Place conveyancing panel and scheduled to complete a remortgage within the next week. I dont have a Mortgage Deed for the client to execute. Who do I contact at St James Place to get a duplicate Deed?
You need to communicate with St James Place to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates a specific inquiry for banks to cite who to contact to obtain standard documents. St James Place in their Part 2’s state:
You will need to quote your St James Place solicitors panel number.

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Average number of days to register title including a charge in favour of St James Place
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor