St James Place Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by St James Place and to assist in remaining on the St James Place Conveyancing Panel.

St James Place Solicitor Panel: Recently Asked Questions

my firm is on the St James Place conveyancing panel. Can I get an archived copy of a St James Place Part 2 from the CML?
The Council of Mortgage Lenders do not hold duplicates of P2 conditions Pre January 2011. The CML recommend you make a request of St James Place directly.

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Do I face removal off the St James Place conveyancing panel if I have not sent the deeds on a purchase within a certain period of completion?
You might expect St James Place via their Part Two conditions to address this but the Handbook makes no mention on time frames. Do look at the Terms of St James Place’s Conveyancing Panel Appointment that you are bound by. For many lender's these Terms contain a clause such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is imperative to keep St James Place updated. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the St James Place solicitor panel?
There are many reports available, five of which are as follows:
  • Average time frame to register charges at the Land Registry
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • Buy to Let transactions
  • Current and historic missed priority dates
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the St James Place conveyancing panel?
In order to be on the St James Place conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily St James Place) are as follows:
  • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • To quote on all communications with us relating to deeds/registration issues, whether by telephone or in writing, the panel number that we provide for each practising address and the mortgage account or application number for the mortgage concerned.
  • If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
The firm that I work for is on the St James Place conveyancing panel. I am dealing with St James Place mortgage on a purchase. My borrower client is asking not to disclose an issue to St James Place. What do I do in this conflict situation?
When a solicitor is acting for both St James Place and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the St James Place and it may well be prudent you to cease to act for the purchaser as well. You can not tell the St James Place the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your St James Place conveyancing panel status.
Our membership of the St James Place conveyancing panel was terminated but was reinstated on appeal, do I need to disclose this information on my application for CQS accreditation?
We would recommend that you provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your firm’s application but gives the Law Society a complete picture of what has happened.
I am on the St James Place conveyancing panel and due to complete a purchase shortly. I dont have a Mortgage Deed for the client to sign. Who do I contact at St James Place to request substitute deeds?
You would be advised to get in touch with St James Place to obtain standard documents. The CML Handbook contains a specific question for banks to reveal who to contact to obtain standard documents. St James Place in their Part 2’s state:
You will need to quote your St James Place conveyancing panel number.

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Average number of days to register title including a charge in favour of St James Place
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor