St James Place Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by St James Place and to assist in remaining on the St James Place Conveyancing Panel.

St James Place Conveyancing Panel: Recently Asked Questions

A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. St James Place and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as St James Place face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

St James Place and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

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It is possible that St James Place could request or audit my files as I am on the St James Place conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on St James Place. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in dispute with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

Do I run the risk of being suspended off the St James Place solicitor panel if I have not sent the deeds on a purchase within a certain period of completion?
One might ordinarily expect St James Place via their Part Two obligations to address this but the Handbook is silent on deadlines to send deeds. Do look at the Terms of St James Place’s Conveyancing Panel Appointment that you previously signed. For a number of banks these Terms have a provision such as: ‘To keep us informed of the reasons for any delay in your being able to send the title deeds and documents we require to us within 3 months of completion or evidence of proof of registration within that period. (We will send reminders if the deeds have not been received but will not acknowledge receipt of deeds’ It is imperative to keep St James Place updated. Law firms can often compound their problems by not communicating with the lender when there is a delay or problem.
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the St James Place conveyancing panel?
In order to be on the St James Place conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily St James Place) are as follows:
  • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • To quote on all communications with us relating to deeds/registration issues, whether by telephone or in writing, the panel number that we provide for each practising address and the mortgage account or application number for the mortgage concerned.
  • If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
The firm I run is a Lexcel accredited firm on the St James Place conveyancing panel. How can we advertise our practice as conducting conveyancing in Hendon on the St James Place panel?
6 borrowers search for a conveyancing practitioner on the St James Place panel on a monthly basis in Hendon. Feel free to contact the Lexsure team who will tell how your firm can be found by those searching for conveyancing in Hendon.
my firm’s membership of the St James Place conveyancing panel was terminated but was reinstated on appeal, do I need to disclose this information on my application for CQS accreditation?
We would recommend that you supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the CQS team viability as to what has occured.
I am on the St James Place conveyancing panel and scheduled to complete a purchase within the next week. My file does not contain a Legal Charge for the client to execute. Who do I contact at St James Place to obtain duplicate documents?
You need to contact St James Place to obtain standard documents. The The Council of Mortgage Lenders Handbook has an explicit section for banks to reveal who to contact to obtain standard documents. St James Place in their Part 2’s state:
It helps to quote your St James Place conveyancing panel reference.

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Average number of days to register title including a charge in favour of St James Place
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor