Scottish Widows Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Scottish Widows and to assist in remaining on the Scottish Widows Conveyancing Panel.

Scottish Widows Conveyancing Panel: Recently Asked Questions

Scottish Widows wants me to represent them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Scottish Widows conveyancing panel) How does this operate and are there different instructions from Scottish Widows in this case?
The CML, together with Scottish Widows and other lenders created a standard set of requirements where a conveyancer is acting for a lender such as Scottish Widows alone in a residential conveyancing transaction. These legal instructions are contained at Part III of the UK Finance Lenders’ Handbook and are to be read in conjunction with Part I and II. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel lawyer.

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Does the fact that my firm receives LENDERmonitor Alerts assist in my application to join the Scottish Widows solicitor panel?
The requirements to join the Scottish Widows conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
Given my firm’s membership on the Scottish Widows conveyancing panel how long am I expected to retain the complete conveyancing file?
The CML Part II requirements of Scottish Widows are silent on this. Most lenders deal with the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Scottish Widows’s interest. To be absolutely sure of Scottish Widows requirements in this regard please check the Terms and Conditions of Scottish Widows’s conveyancing panel acceptance.
In my capacity as COLP for my firm what do I need to consider in terms of disclosures to the SRA if my firm is suspended off the Scottish Widows conveyancing panel?
What you should do largely depends on the reason that your firm has been removed off the Scottish Widows conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Scottish Widows conveyancing panel.
Are figures published regarding the Scottish Widows conveyancing panel size and the number of conveyancing firms dismissed each year?
With mortgage companies and solicitors working so closely together it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Scottish Widows conveyancing panel but for all bank panels
We had our Scottish Widows panel membership revoked but we have not yet been given a reason as to why. I am completing a CQS application questionnaire what details should I disclose?
In the circumstances please clarify on the application what action you have taken to find out the reasons behind cancellation of your Scottish Widows panel status. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the Scottish Widows conveyancing panel and due to complete a remortgage within the next week. My file does not contain a Legal Charge for the client to sign. Who do I contact at Scottish Widows to obtain duplicate documents?
You should get in touch with Scottish Widows to obtain standard documents. The The Council of Mortgage Lenders Handbook includes a specific question for lenders to cite who to contact to obtain standard documents. Scottish Widows in their Part 2’s state:
Please remember to quote the firm’s Scottish Widows solicitors panel reference.

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Average number of days to register title including a charge in favour of Scottish Widows
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor