Rooftop Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Rooftop Mortgages and to assist in remaining on the Rooftop Mortgages Solicitors Panel.

Rooftop Mortgages Conveyancing Panel: Recently Asked Questions

Does the fact that my firm subscribes to Alerts via this site help in my application to join the Rooftop Mortgages conveyancing panel?
The criteria to join the Rooftop Mortgages conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.

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Given my firm’s membership on the Rooftop Mortgages conveyancing panel how long am I expected to archive the original conveyancing file?
The Council of Mortgage Lender requirements of Rooftop Mortgages are silent on this. Most mortgage companies deal with the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Rooftop Mortgages’s interest. To be absolutely sure of Rooftop Mortgages requirements in this regard please check the Terms and Conditions of Rooftop Mortgages’s conveyancing panel membership.
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Rooftop Mortgages conveyancing panel?
In order to be on the Rooftop Mortgages conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Rooftop Mortgages) are as follows:
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
  • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
In my capacity as Compliance Officer for Legal Practice are there regulatory implications that I should be considering if my firm is removed off the Rooftop Mortgages conveyancing panel?
What you should do largely depends on the reason that your firm has been removed off the Rooftop Mortgages conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Rooftop Mortgages conveyancing panel.
What type of firms do building societies allow to be on their Conveyancing Panels?
In the same way that there is a unique Rooftop Mortgages conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
My firm has just been advised that it’s Rooftop Mortgages panel membership revoked but we have not yet been given a reason as to why. I am completing a CQS application form what information must I put forward?
In the circumstances please clarify on the application what action you have taken to find out the reasons behind cancellation of your Rooftop Mortgages panel status. In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
I am on the Rooftop Mortgages conveyancing panel and due to complete a purchase shortly. My papers do not include a Legal Charge for the client to execute. Who do I contact at Rooftop Mortgages to obtain duplicate documents?
You need to communicate with Rooftop Mortgages to obtain standard documents. The The Council of Mortgage Lenders Handbook has a specific section for lenders to enumerate who to contact to obtain standard documents. Rooftop Mortgages in their Part 2’s state:
Don’t forget to disclose the firm’s Rooftop Mortgages solicitors panel number.

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Average number of days to register title including a charge in favour of Rooftop Mortgages
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor