LiveMore Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by LiveMore and to assist in remaining on the LiveMore Conveyancing Panel.

LiveMore Solicitor Panel: Recently Asked Questions

Can a practice submit a complaint to the Council of Mortgage Lenders about being excluded from the LiveMore conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore do not investigate complaints against lenders. You can of course contact Lexsure to see if we can help.

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Being on the LiveMore conveyancing panel how long am I expected to archive the complete conveyancing file?
The Council of Mortgage Lender requirements of LiveMore are silent on this. Most mortgage companies address the question of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for at least of 6 years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect LiveMore’s interest. To be absolutely sure of LiveMore requirements in this regard please check the Terms and Conditions of LiveMore’s conveyancing panel membership.
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of bank panels including the LiveMore conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Should I reference these Conditions ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the LiveMore conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
In carrying out leasehold due diligence do LiveMore conveyancing panel lawyers have to consider if there is a missing freeholder?
Given that your firm in is on the LiveMore conveyancing panel and you are representing them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If LiveMore are to lend, they may require indemnity insurance. In any event,you will need to check LiveMore’s specific requirements. Notwithstanding whether LiveMore will lend in such circumstances you still need to advise the borrower (unless you are acting for LiveMore alone) as to the risks of buying a property with an insolvent or absentee landlord.
Do publish figures exists regarding the LiveMore conveyancing panel size as well as the number of conveyancing firms dismissed each quarter?
With lenders and conveyancers working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the LiveMore conveyancing panel but for all bank panel listings
We had our LiveMore panel membership revoked but we have not yet been given an explanation yet. I am completing a CQS renewal form what details should I put forward?
In the circumstances please clarify on the form what steps you have taken to find out the reasons behind cancellation of your LiveMore panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender putting you on notice?
I am on the LiveMore conveyancing panel and due to complete a purchase within the next few weeks. My papers do not include a Mortgage Deed for the client to execute. Who do I contact at LiveMore to get a duplicate Deed?
You should communicate with LiveMore to obtain standard documents. The CML Handbook has an explicit question for banks to establish who to contact to obtain standard documents. LiveMore in their Part 2’s state:
It helps to quote your LiveMore solicitors panel reference.

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Average number of days to register title including a charge in favour of LiveMore
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor