LiveMore Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by LiveMore and to assist in remaining on the LiveMore Conveyancing Panel.

LiveMore Conveyancing Panel: Recently Asked Questions

Are the CML planning on creating a searchable register search tool with a view to to identify practices on the LiveMore conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a register.

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Can you recommend what we should do if we wish to lodge an appeal being removed from the LiveMore approved solicitor list?
Should you firm be removed from the LiveMore conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact LiveMore directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by LiveMore, it may be useful to provide the following information:

  • Full account of your firm’s conveyancing history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • comprehensive details of all employees in your firm and their position.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Supply duplicate practising certificates, the firm's current professional indemnity policy and the firm’s accountant's certificate, calculating the percentage of the firm's gross fee income is resulting from residential conveyancing

On appeal some solicitors have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Such an achievement is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is well risk-managed.

What obligations do I have, being on the LiveMore conveyancing panel, to carry out a LMO4 search?
LiveMore make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as LiveMore are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

A leading search provider lists over 65 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location call your search provider or call one of the leading search companies such as STL.

Given my firm’s membership on the LiveMore conveyancing panel how long am I obliged to archive the complete conveyancing file?
The CML Part II requirements of LiveMore are silent on this. Most lenders deal with the issue of file retention via their Terms and Conditions where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect LiveMore’s interest. To be absolutely sure of LiveMore requirements in this regard please check the Terms and Conditions of LiveMore’s conveyancing panel acceptance.
I seldom receive a copy of a lender valuation any more. Does the extent of my LiveMore conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with LiveMore as the lender?
There are various requirements are to followed if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. (I) You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell LiveMore immediately. (b) You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in LiveMore’s mortgage offer are correct. If they are not, please let LiveMore know as soon as possible as it will be necessary for LiveMore to check with the valuer whether the valuation needs to be revised. LiveMore conveyancing panel solicitors are not expected to assume the role of valuer. LiveMore are simply trying to ensure that the valuer has valued the property based on correct information. (III) LiveMore recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower. LiveMore recommend that, if we send a copy of a valuation report that LiveMore have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers survey or structural survey. If you do not receive a copy of the valuation you can always ask for a copy of one from LiveMore or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the LiveMore conveyancing panel
Our firm had their LiveMore panel membership revoked but we have not yet been given an explanation yet. I am completing a CQS application questionnaire what details must I put forward?
In the circumstances please clarify on the form what steps you have taken to discover the reasons behind cancellation of your LiveMore panel status. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender informing you as to why they reached this decision?
My firm is listed on the LiveMore conveyancing panel and due to complete a purchase shortly. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at LiveMore to request substitute deeds?
You would be advised to get in touch with LiveMore to obtain standard documents. The CML Handbook incorporates an express section for banks to establish who to contact to obtain standard documents. LiveMore in their Part 2’s state:
Always remember to disclose the firm’s LiveMore conveyancing panel number.

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Average number of days to register title including a charge in favour of LiveMore
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor