LiveMore Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by LiveMore and to assist in remaining on the LiveMore Conveyancing Panel.

LiveMore Solicitor Panel: Recently Asked Questions

Can my firm submit a complaint to the CML about being excluded from the LiveMore conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore cannot investigate complaints against lenders. You can of course contact Lexsure to see if we can help.

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An established client of mine is purchasing a detached house for £800,000 in Manchester with a mortgage over GBP 450,000. I am on the LiveMore conveyancing panel but do LiveMore have a separate approved panel when the advance is above 350k?
We only know of two or three lenders that operate a separate approved solicitors panel where the mortgage advance is over a certain level. You should nevertheless check directly with LiveMore. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with LiveMore
I understand that LiveMore could request or audit my files as I am on the LiveMore conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on LiveMore. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in arrears with the lender she is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

As the Compliance Officer for Legal Practice what do I need to consider in terms of disclosures to the SRA if my firm is withdrawn off the LiveMore solicitor panel?
The answer to this question really depends on the reason that your firm has been removed off the LiveMore conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the COLP you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the LiveMore conveyancing panel.
Who do building societies include on their Conveyancing Panels?
In the same way that there is a unique LiveMore conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
My firm has just been advised that it’s LiveMore panel membership revoked but we have not yet been given a reason as to why. I am completing a CQS application form what information should I put forward?
In the circumstances please clarify on the form what steps you have taken to discover the reasons behind cancellation of your LiveMore panel status. In particular please provide details if you have received communications from the lender. E.G. before termination of your panel membership did you receive any letters or calls from the lender putting you on notice?
My firm is listed on the LiveMore conveyancing panel and all set to complete a remortgage shortly. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at LiveMore to request substitute deeds?
You would be advised to contact LiveMore to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an express inquiry for lenders to enumerate who to contact to obtain standard documents. LiveMore in their Part 2’s state:
It is likely that you will need to quote your LiveMore solicitors panel number.

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Average number of days to register title including a charge in favour of LiveMore
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor