Gen H Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Gen H and to assist in remaining on the Gen H Conveyancing Panel.

Gen H Conveyancing Panel: Recently Asked Questions

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Can a firm register a complaint to the CML about being suspended from the Gen H conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore will not investigate complaints against lenders. You can of course contact Lexsure to see if we can assist.
A long standing client of my firm is purchasing a property for £800,000 in Bristol requiring a mortgage advance over GBP 450,000. I am on the Gen H conveyancing panel but do Gen H have a separate approved panel when the advance is above 400,000?
Lexsure only know of two or three banks that operate a separate conveyancing panel where the mortgage advance is over a certain amount. You should nevertheless check directly with Gen H. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Gen H
In carrying out leasehold conveyancing do Gen H conveyancing panel lawyers have to examine whether there is an absentee landlord?
Assuming that your practice in is on the Gen H conveyancing panel and you are acting for them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If Gen H are to lend, they may require indemnity insurance. In any event,you will need to check Gen H’s specific requirements. Notwithstanding whether Gen H will lend in such circumstances you still need to advise the borrower (unless you are acting for Gen H alone) as to the risks of buying a property with an insolvent or absentee freeholder.
Do publish figures exists regarding the Gen H conveyancing panel size and the number of conveyancing firms dismissed each year?
With banks and property lawyers working so closely together it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Gen H conveyancing panel but for all lender panel listings
my firm’s membership of the Gen H conveyancing panel was terminated but was reinstated on appeal, do I need to include this information on my application for CQS accreditation?
It would be advisable to supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the CQS team viability as to what has happened.
Our practice is on the Gen H conveyancing panel and scheduled to complete a purchase shortly. I dont have a Mortgage Deed for the client to execute. Who do I contact at Gen H to request substitute deeds?
You would be advised to communicate with Gen H to obtain standard documents. The CML Handbook incorporates an express question for lenders to cite who to contact to obtain standard documents. Gen H in their Part 2’s state:
Don’t forget to disclose your Gen H conveyancing panel number.

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Average number of days to register title including a charge in favour of Gen H
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor