Looking for information about your firm's panel status?
Gen H Solicitor Panel: Recently Asked Questions
Do Gen H or the Council of Mortgage Lenders run professional training seminars for the
Gen H approved solicitor panel in much the same way that the Law Society run cases for CQS firms?
No such training is arranged by the CML but they do provided a number of useful legal related conferences which are attended by firms on the Gen H conveyancing panel. It is our intention to run specific lender focused seminars in the coming months including a webinar on Gen H’s Part 2 requirements. Solicitors on the Gen H conveyancing panel are welcome. Information about the webinar will be communicated as part of the LENDERmonitor P2 change Notifications.
Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
We have come across many solicitors who feel they have been removed from lenders’ panels without an explanation or a good
reason. It is highly unlikely, given that lenders have distanced
themselves from creating a standardised appeals process for
brokers, that an appeals process will be introduced for
lawyers. Commenting on the call by brokers to have a standardised
process the CML said’ “While we understand that some lenders do have
an appeals process, it would not be appropriate for a trade body such
as the CML to seek to be prescriptive about such a process.” Some
lenders do of course set out an appeals policy. The Law Society does
have information on it’s site that may be of assistance. If you would
like to talk to one of our compliance experts about our Lender Panel
Protection Service please contact us.
In my capacity as Compliance Officer for Legal Practice are there regulatory implications that I should be considering if my firm is removed off the
Gen H conveyancing panel?
The answer to this question really depends on the reason that your firm has been removed off the Gen H
conveyancing panel. The top 3 reasons are as
follows:
- lack of transactions
- the lawyer is a sole practitioner
- as part of the HSBC panel reduction.
I seldom receive a copy of a lender valuation any more. Does the extent of my Gen H conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with
Gen H as the Mortgagee?
There are various requirements are to followed if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. (I) You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell
Gen H immediately. (b) You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in
Gen H’s mortgage offer are correct. If they are not, please let
Gen H know as soon as possible as it will be necessary for
Gen H to check with the valuer whether the valuation needs to be revised.
Gen H conveyancing panel solicitors are not expected to assume the role of valuer.
Gen H are simply trying to ensure that the valuer has valued the property based on correct information. (c) Gen H recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower.
Gen H recommend that, if we send a copy of a valuation report that
Gen H have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers survey or comprehensive survey.
If you do not receive a copy of the valuation you can always ask for a copy of one from
Gen H or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the
Gen H conveyancing panel
I read the occasional LENDERmonitor alert but I don't see that many important changes. For instance, I am on the
Gen H conveyancing panel and receive a notification simply telling me a change of address. Isn't that just noise?
Yes it does matter because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also impact your chances of staying on the
Gen H solicitor panel. Lets say that Gen H change their requirements as to where the post completion documents should be sent.
Do you change the details in your CMS? Do you make a note? Is this communicated to the staff? By virtue of your COT Gen H you are giving assurances that you will forward the deeds within 10 days of receiving the TID. Putting to one side the academic question as to whether you are in breach of an undertaking in sending it to the wrong address, you run the risk of
Gen H suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to their old address.
Our membership of the
Gen H conveyancing panel was terminated but was reinstated on appeal, do I need to disclose these details on my CQS application?
It would be advisable to supply details of the date of removal, information on the reason for
removal, date of appeal and any reason given for reinstatement. This
should not negatively affect your application but gives the Law Society viability as to what has happened.
My firm is listed on the
Gen H
conveyancing panel and all set to complete a purchase within the next few weeks. I dont have a Legal Charge for the client to sign.
Who do I contact at Gen H to obtain duplicate documents?
You should get in touch with Gen H
to obtain standard documents. The CML Handbook contains an explicit section for banks to reveal who to contact to obtain standard documents.
Gen H in their Part 2’s state:
Please remember to disclose the firm’s Gen H conveyancing panel reference.
Find a Lawyer on the Gen H Conveyancing Panel
powered by LenderPanel
Average number of days to register title including a charge in favour of Gen H
This information relates to purchase only and not remortgages.
| Year | Days* |
|---|---|
| 2026 | [no data] |
| 2025 | [no data] |
| 2024 | [no data] |
| 2023 | [no data] |
| 2022 | [no data] |
| 2021 | [no data] |
* Data aggregated from sources including COMPLETIONmonitor
Other related topics:
- CQS policy templates and procedures for accredited Gen H Firms
- Draft Report on Title precedent for Gen H borrowers
- Draft Anti Money Laundering PolicyTemplate for Gen H panel firms to consider
- Dealing with Lender Policy Template panel for CQS accredited firms on the Gen H lender panel
- Buy-to-Let help for Gen H
- Consent-to-Let help for Gen H
- Contractor Mortgages with Gen H