Fleet Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Fleet Mortgages and to assist in remaining on the Fleet Mortgages Conveyancing Panel.

Fleet Mortgages Conveyancing Panel: Recently Asked Questions

Can a firm make a complaint to the Council of Mortgage Lenders about being suspended from the Fleet Mortgages conveyancing panel?
The CML is not a regulator and therefore do not investigate complaints against lenders. You can of course contact Lexsure to see if we can assist.

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Do the Council of Mortgage Lenders intend to launch a searchable register search tool with a view to list law firms on the Fleet Mortgages conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a tool.
Fleet Mortgages wants me to act for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Fleet Mortgages conveyancing panel) How does this operate and are there different requirements from Fleet Mortgages in this circumstance?
The Council of Mortgage Lenders, together with Fleet Mortgages and other lenders developed a standard set of requirements where a solicitor is representing a lender such as Fleet Mortgages alone in a residential conveyancing transaction. These legal instructions are contained at Part III of the UK Finance Lenders’ Handbook and are to be followed in conjunction with Sections One and Two. The CML have published an example requirements letter to the borrower’s lawyer for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel conveyancer.
Can you give me an example of some of the reports available via COMPLETIONmonitor to support my appeal to be reinstated on the Fleet Mortgages solicitor panel?
There are many reports available, five of which are as follows:
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Evidence of undertaking logs
  • Average time frame to send deeds to the lender (calculated from completion date or title registration)
  • Average time frame to register charges at the Land Registry
  • Buy to Let transactions
What type of firms do building societies allow to be on their Conveyancing Panels?
In the same way that there is a unique Fleet Mortgages conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
We had our Fleet Mortgages panel membership revoked but we have not yet been given an explanation yet. I am completing a CQS application form what information must I put forward?
In the circumstances please clarify on the form what steps you have taken to find out the reasons behind cancellation of your Fleet Mortgages panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender informing you as to why they reached this decision?
My firm is listed on the Fleet Mortgages conveyancing panel and all set to complete a purchase within the next few weeks. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Fleet Mortgages to obtain duplicate documents?
You should get in touch with Fleet Mortgages to obtain standard documents. The CML Handbook includes an express section for banks to enumerate who to contact to obtain standard documents. Fleet Mortgages in their Part 2’s state:
It is likely that you will need to disclose the firm’s Fleet Mortgages conveyancing panel number.

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Average number of days to register title including a charge in favour of Fleet Mortgages
This information relates to purchase only and not remortgages.
YearDays*
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
2019 [no data]
* Data aggregated from sources including COMPLETIONmonitor