Dudley Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Dudley Building Society and to assist in remaining on the Dudley Building Society Conveyancing Panel.

Dudley Building Society Conveyancing Panel: Recently Asked Questions

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Can my firm submit a complaint to the CML about being removed from the Dudley Building Society conveyancing panel?
The Council of Mortgage Lenders is an association rather than a regulator and therefore do not advise on complaints against lenders. You can of course contact Lexsure to see if we can assist.
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of lender panels including the Dudley Building Society conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Do I disclose these these Terms ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the Dudley Building Society conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
One of our conveyancers is acting for a seller of a property and we have just received an email from the buyers solicitors who are not on the Dudley Building Society conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Dudley Building Society. How has this come about?
You will be aware of the trend in recent years for lenders such as Dudley Building Society to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Dudley Building Society panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Dudley Building Society have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Dudley Building Society’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Dudley Building Society. You will no doubt be required to undertake directly to Dudley Building Society’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Dudley Building Society conveyancing panel.
I seldom receive a copy of a lender valuation any more. Do my Dudley Building Society conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with Dudley Building Society as the Mortgagee?
There are various requirements you need to follow if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. First, You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell Dudley Building Society immediately. (b) You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in Dudley Building Society’s mortgage offer are correct. If they are not, please let Dudley Building Society know as soon as possible as it will be necessary for Dudley Building Society to check with the valuer whether the valuation needs to be revised. Dudley Building Society conveyancing panel solicitors are not expected to assume the role of valuer. Dudley Building Society are simply trying to ensure that the valuer has valued the property based on correct information. Thirdly, Dudley Building Society recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower. Dudley Building Society recommend that, if we send a copy of a valuation report that Dudley Building Society have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers survey or comprehensive survey. If you do not receive a copy of the valuation you can always ask for a copy of one from Dudley Building Society or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the Dudley Building Society conveyancing panel
my firm’s membership of the Dudley Building Society conveyancing panel was suspended but was reinstated on appeal, do I need to disclose this information on my CQS application?
We would recommend that you provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the Law Society a complete picture of what has gone on.
My firm is listed on the Dudley Building Society conveyancing panel and scheduled to complete a purchase within the next week. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at Dudley Building Society to get a duplicate Deed?
You should communicate with Dudley Building Society to obtain standard documents. The CML Handbook has a specific question for banks to enumerate who to contact to obtain standard documents. Dudley Building Society in their Part 2’s state:
It helps to disclose the firm’s Dudley Building Society solicitors panel number.

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Average number of days to register title including a charge in favour of Dudley Building Society
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor