Clydesdale Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Clydesdale Bank and to assist in remaining on the Clydesdale Bank Conveyancing Panel.

Clydesdale Bank Conveyancing Panel: Recently Asked Questions

Clydesdale Bank wants me to conduct due diligence for them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Clydesdale Bank conveyancing panel) How will this operate and are there different instructions from Clydesdale Bank in this situation?
The Council of Mortgage Lenders, along with Clydesdale Bank and other stakeholders developed a standard set of instructions where a conveyancer is representing a lender such as Clydesdale Bank alone in a residential conveyancing transaction. These legal instructions are contained at Part 3 of the UK Finance Lenders’ Handbook and are to be followed in conjunction with Parts 1 & 2. The CML have published an example requirements letter to the borrower’s conveyancer for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel solicitor.

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Can you recommend what we should do if we wish to appeal being removed from the Clydesdale Bank solicitor panel?
Should you firm be removed from the Clydesdale Bank conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Clydesdale Bank directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Clydesdale Bank, it may be useful to provide the following information:

  • Full account of your transaction history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • Full details of all staff in your firm and their position.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Provide duplicate practising certificates, the firm's current professional indemnity policy and your accountant's certificate, calculating what percentage of the firm's gross fee income is generated from residential conveyancing transactions

On appeal some conveyancing firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Such an achievement is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm has a healthy attitude towards risk mitigation.

Theoretically Clydesdale Bank could request or audit my files as I am on the Clydesdale Bank conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on Clydesdale Bank. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if he is in dispute with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

As the nominated COLP for my firm should I be thinking about SRA Handbook implications if my firm is removed off the Clydesdale Bank solicitor panel?
The answer to this question really depends on the reason that your firm has been removed off the Clydesdale Bank conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Clydesdale Bank conveyancing panel.
I have been a solicitor for approximately 25 years with a clean claims history and have been refused acceptance on the Clydesdale Bank conveyancing panel with no explanation. Am I not entitled to a reason?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Clydesdale Bank conveyancing panel to see if you are entitled to a reason.
my firm’s membership of the Clydesdale Bank conveyancing panel was terminated but was reinstated on appeal, do I need to disclose these details on my CQS application?
You should supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your firm’s application but gives the CQS team viability as to what has gone on.
Our practice is on the Clydesdale Bank conveyancing panel and due to complete a purchase shortly. I dont have a Mortgage Deed for the client to execute. Who do I contact at Clydesdale Bank to request substitute deeds?
You should get in touch with Clydesdale Bank to obtain standard documents. The CML Handbook incorporates a specific inquiry for lenders to set out who to contact to obtain standard documents. Clydesdale Bank in their Part 2’s state:
It is likely that you will need to disclose the firm’s Clydesdale Bank conveyancing panel number.

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Average number of days to register title including a charge in favour of Clydesdale Bank
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 48.3
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor