Chelsea Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Chelsea Building Society and to assist in remaining on the Chelsea Building Society Conveyancing Panel.

Chelsea Building Society Conveyancing Panel: Recently Asked Questions

What can you suggest we do if we wish to challenge being removed from the Chelsea Building Society solicitor panel?
If you are removed from the Chelsea Building Society conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Chelsea Building Society directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Chelsea Building Society, it may be useful to provide the following information:

  • Comprehensive account of your transaction history
  • Your COMPLETIONmonitor reports, assuming you use the Lexsure software
  • Your recent claims history
  • Full details of all staff in your firm and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Provide duplicate practising certificates, the firm's current PII schedule and the firm’s accountant's certificate, confirming the percentage of the firm's gross fee income is generated from residential conveyancing transactions

On appeal some conveyancing firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is well risk-managed.

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What sort of information are Lenders such as Chelsea Building Society are asking for when it comes to applying to be on their approved conveyancing panel?
Criteria differ from lender to lender. We do not hold specific requirements relating to the questions raised as part of the application to be on the Chelsea Building Society conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • purchase and remortgage)
  • List of all solicitors within firm
  • Whether the firm has ever accepted instructions in respect of property clubs and investment schemes
  • Full career history for each solicitor including admission date to the relevant Law Society
  • Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
  • Full complaints history for each licensed conveyancer
  • Details of any accreditation e.g. Lexcel or
  • Whether the firm has ever applied for accreditation and the outcome of the application
  • House price discrepancies (declared to lender vs. registered at Land Registry)
  • Solicitor
  • Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Chelsea Building Society conveyancing panel?
    In order to be on the Chelsea Building Society conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Chelsea Building Society) are as follows:
    • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
    • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
    • If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
    • To carry out our instructions with reasonable care and skill, ensuring that all employees carrying out mortgage work on our behalf are qualified and competent to do so
    • Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
    My firm is not on the Chelsea Building Society conveyancing panel as well other lenders. My clients, who are getting a mortgage with Chelsea Building Society still want me to act for them regardless of the fact that we are not on the Chelsea Building Society panel. Is it fine for me to use a firm down the road to act for Chelsea Building Society on mortgage aspect of the conveyancing?
    You need to be careful here as what you are proposing may not be acceptable to the lender. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. Lenders such as Nationwide BS make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancer. You also need to make the costs implications and potential for delay very clear to your client.
    Are there any specific Chelsea Building Society conveyancing panel requirements in respect of Transfer of Equity Conveyancing?
    Chelsea Building Society approved panel lawyers have to comply with the Part II instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Chelsea Building Society require, the deed of covenant on their behalf. You will need to check Chelsea Building Society CML Part 2 conditions to see if Chelsea Building Society have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Chelsea Building Society conveyancing panel
    Lockton’s PII renewal form questions if my firm had been removed off any mortgage panels in the last year. I just became aware that the firm is no longer on the Chelsea Building Society solicitor panel? Will that effect my PII cover?
    Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Chelsea Building Society solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
    Our practice is on the Chelsea Building Society conveyancing panel and scheduled to complete a remortgage shortly. I dont have a Mortgage Deed for the client to execute. Who do I contact at Chelsea Building Society to obtain duplicate documents?
    You should contact Chelsea Building Society to obtain standard documents. The The Council of Mortgage Lenders Handbook contains an explicit question for lenders to reveal who to contact to obtain standard documents. Chelsea Building Society in their Part 2’s state:
    Always remember to disclose the firm’s Chelsea Building Society conveyancing panel number.

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    Average number of days to register title including a charge in favour of Chelsea Building Society
    This information relates to purchase only and not remortgages.
    YearDays*
    2026 [no data]
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    * Data aggregated from sources including COMPLETIONmonitor