Chelsea Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Chelsea Building Society and to assist in remaining on the Chelsea Building Society Conveyancing Panel.

Chelsea Building Society Solicitor Panel: Recently Asked Questions

Chelsea Building Society wants me to act for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Chelsea Building Society conveyancing panel) How does this operate and are there different requirements from Chelsea Building Society in this circumstance?
The CML, together with Chelsea Building Society and other members developed a standard set of instructions where a solicitor is acting for a lender such as Chelsea Building Society alone in a residential conveyancing transaction. These requirements are contained at Part 3 of the UK Finance Lenders’ Handbook and are to be followed together with Parts 1 & 2. The CML have published an example requirements letter to the borrower’s conveyancer for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel solicitor.

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My client is looking to purchase a detached house for £750k in Leeds with a mortgage over GBP 500k. I am on the Chelsea Building Society conveyancing panel but do Chelsea Building Society have a separate approved panel when a mortgage is above 350k?
Lexsure only know of two or three lenders that operate a distinct approved solicitors panel where the mortgage advance is over a certain level. You should nevertheless check directly with Chelsea Building Society. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Chelsea Building Society
What is the CLC doing to ensure that licensed conveyancers remain on lender conveyancing panels?
As is the case with the Law Society the CLC has begun discussions with banks and their representative bodies to see whether and how the risks that lenders wish to mitigate could be addressed through the regulatory framework rather than via ad hoc arrangements that can differ from lender to lender. We expect that that the CLC have been in touch with lenders such as Chelsea Building Society in recent years.
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of bank panels including the Chelsea Building Society conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Do I disclose these these Terms ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the Chelsea Building Society conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
My firm is on the Chelsea Building Society conveyancing panel. I am dealing with Chelsea Building Society mortgage on a purchase. My borrower client is asking not to disclose an issue to Chelsea Building Society. What do I do in this conflict situation?
When a solicitor is acting for both Chelsea Building Society and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Chelsea Building Society and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Chelsea Building Society the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Chelsea Building Society conveyancing panel status.
Prime Professional’s PII renewal form asks if my practice had been removed off any lender panels in the last year. I recently discovered that the firm is no longer on the Chelsea Building Society conveyancing panel? Will that impact my PII premium?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Chelsea Building Society solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Chelsea Building Society conveyancing panel and scheduled to complete a purchase shortly. My papers do not include a Legal Charge for the client to execute. Who do I contact at Chelsea Building Society to request substitute deeds?
You need to communicate with Chelsea Building Society to obtain standard documents. The CML Handbook incorporates an individual section for lenders to cite who to contact to obtain standard documents. Chelsea Building Society in their Part 2’s state:
Please remember to disclose your Chelsea Building Society solicitors panel reference.

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Average number of days to register title including a charge in favour of Chelsea Building Society
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor