Capital Home Loans Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Capital Home Loans and to assist in remaining on the Capital Home Loans Solicitor Panel.

Capital Home Loans Conveyancing Panel: Recently Asked Questions

Are Capital Home Loans Conveyancing panel lawyers duty bound to disclose incentives?
Capital Home Loans’s answer to this question can be found at section 6.4.4 of their CML Part 2 requirements

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Do Capital Home Loans or the CML run professional training seminars for the Capital Home Loans approved solicitor panel in much the same way that the Law Society run cases for CQS firms?
The Council of Mortgage Lenders (or the BSA) do not involve themselves in training however they do organise a number of useful legal related conferences which are attended by firms on the Capital Home Loans conveyancing panel. We do intend to run specific lender focused seminars in the coming months including a webinar on Capital Home Loans’s Part 2 requirements. Solicitors on the Capital Home Loans conveyancing panel will be invited. Further details will be communicated as part of the LENDERmonitor Alerts.
Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
The fact of the matter is that estate agents are suffering if their clients start out on the conveyancing process having appointed a solicitor who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change solicitors .
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of bank panels including the Capital Home Loans conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Should I reference these Conditions ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Capital Home Loans conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
My firm is on the Capital Home Loans conveyancing panel. I am dealing with Capital Home Loans mortgage on a purchase. My borrower client is asking not to disclose an issue to Capital Home Loans. What do I do in this conflict situation?
When a solicitor is acting for both Capital Home Loans and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Capital Home Loans and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Capital Home Loans the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Capital Home Loans conveyancing panel status.
Prime Professional’s PI Insurance renewal form questions if my practice had been removed off any mortgage panels in the last 12 months. I just discovered that the practice is no longer on the Capital Home Loans solicitor panel? Will that impact my PII premium?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Capital Home Loans solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Capital Home Loans conveyancing panel and scheduled to complete a purchase within the next few weeks. I can not locate a Mortgage Deed for the client to execute. Who do I contact at Capital Home Loans to get a duplicate Deed?
You would be advised to get in touch with Capital Home Loans to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an explicit section for lenders to set out who to contact to obtain standard documents. Capital Home Loans in their Part 2’s state:
It is likely that you will need to disclose your Capital Home Loans conveyancing panel number.

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Average number of days to register title including a charge in favour of Capital Home Loans
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor