Capital Home Loans Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Capital Home Loans and to assist in remaining on the Capital Home Loans Solicitor Panel.

Capital Home Loans Conveyancing Panel: Recently Asked Questions

Does the fact that my firm receives LENDERmonitor Alerts help in my application to join the Capital Home Loans solicitor panel?
The criteria to join the Capital Home Loans conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.

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Can you suggest any advice if we wish to challenge being removed from the Capital Home Loans solicitor panel?
If you are removed from the Capital Home Loans conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Capital Home Loans directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Capital Home Loans, it may be useful to provide the following information:

  • Comprehensive account of your firm’s conveyancing history
  • Your COMPLETIONmonitor reports, assuming you use the Lexsure software
  • Your recent claims history
  • Full details of all employees in your practice and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Forward copy practising certificates, the firm's current PII schedule and the firm’s accountant's certificate, confirming the percentage of the firm's gross fee income is resulting from residential conveyancing

It is encouraging that some solicitors have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. The success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is a ‘low risk’.

A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Capital Home Loans and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Capital Home Loans face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Capital Home Loans and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

Can you give me an example of some of the reports available via COMPLETIONmonitor to support my application to be on the Capital Home Loans conveyancing panel ?
There are many reports available, five of which are as follows:
  • Average time frame to register charges at the Land Registry
  • The percentage of the firm’s business which is conveyancing (broken down into sale/purchase and remortgage)
  • Average time frame to send deeds to the lender (calculated from completion date or title registration)
  • Average mortgage advance
  • Current and historic missed priority dates
Prime Professional’s PII renewal form questions if my practice had been removed off any bank panels in the last 12 months. I just discovered that the practice is no longer on the Capital Home Loans conveyancing panel? Is this likely to effect my PII premium?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Capital Home Loans solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
Our practice is on the Capital Home Loans conveyancing panel and due to complete a purchase shortly. My papers do not include a Legal Charge for the client to sign. Who do I contact at Capital Home Loans to get a duplicate Deed?
You should contact Capital Home Loans to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an explicit question for lenders to establish who to contact to obtain standard documents. Capital Home Loans in their Part 2’s state:
It helps to quote your Capital Home Loans solicitors panel reference.

Find a Lawyer on the Capital Home Loans Solicitor Panel

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Average number of days to register title including a charge in favour of Capital Home Loans
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor