Better HomeOwnership Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Better HomeOwnership and to assist in remaining on the Better HomeOwnership Conveyancing Panel.

Better HomeOwnership Conveyancing Panel: Recently Asked Questions

Can my firm register a complaint to the CML about being removed from the Better HomeOwnership conveyancing panel?
The Council of Mortgage Lenders is an association rather than a regulator and therefore do not advise on complaints against lenders. You can of course contact Lexsure to see if we can assist.

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Does the fact that my practice has signed up to Alerts via this site assist in my application to join the Better HomeOwnership conveyancing panel?
The criteria to join the Better HomeOwnership conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
I recently attended a seminar arranged via my PI broker where it was mentioned that solicitors are being sued for non-compliance with Part 2 requirements . I am on the Better HomeOwnership conveyancing panel can you tell me how Part 2 changes took place by Better HomeOwnership during 2013?
During 2013, 0 sections of the UK Finance Lenders’ Handbook P2 were changed by Better HomeOwnership. Some changes are more important than others but as a firm on the Better HomeOwnership conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

I have been a qualified solicitor for over 25 years with a clean claims history and have been refused acceptance on the Better HomeOwnership conveyancing panel with no explanation. Am I not entitled to a reason?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Better HomeOwnership conveyancing panel to see if you are entitled to a reason.
When in comes to leasehold due diligence do Better HomeOwnership panel solicitors have to examine whether there is a missing freeholder?
Assuming that your practice in is on the Better HomeOwnership conveyancing panel and you are representing them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If Better HomeOwnership are to lend, they may require indemnity insurance. In any event,you will need to check Better HomeOwnership’s specific requirements. Notwithstanding whether Better HomeOwnership will lend in such circumstances you still need to advise the borrower (unless you are acting for Better HomeOwnership alone) as to the risks of buying a property with an insolvent or absentee landlord.
Does CQS membership secure my firm’s acceptance on to lenders conveyancing panels?
CQS membership is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to remain on their panels. A number of mortgage companies now use the Conveyancing Quality Scheme accreditation as the starting point for Panel acceptance such as Santander.
My firm is listed on the Better HomeOwnership conveyancing panel and all set to complete a purchase within the next few weeks. I can not locate a Legal Charge for the client to sign. Who do I contact at Better HomeOwnership to obtain duplicate documents?
You need to contact Better HomeOwnership to obtain standard documents. The CML Handbook incorporates an individual question for lenders to reveal who to contact to obtain standard documents. Better HomeOwnership in their Part 2’s state:
You will need to quote your Better HomeOwnership conveyancing panel number.

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Average number of days to register title including a charge in favour of Better HomeOwnership
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
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2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor