Better HomeOwnership Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Better HomeOwnership and to assist in remaining on the Better HomeOwnership Conveyancing Panel.

Better HomeOwnership Conveyancing Panel: Recently Asked Questions

Better HomeOwnership wants me to act for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Better HomeOwnership conveyancing panel) How does this operate and are there different requirements from Better HomeOwnership in this case?
The Council of Mortgage Lenders, together with Better HomeOwnership and other lenders developed a standard set of requirements where a conveyancer is acting for a lender such as Better HomeOwnership alone in a residential conveyancing transaction. These obligations are contained at Part III of the UK Finance Lenders’ Handbook and are to be followed in conjunction with Parts 1 & 2. The CML have published an example requirements letter to the borrower’s lawyer for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel conveyancer.

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An established client of mine is buying a detached house for £800,000 in Manchester with a mortgage over GBP 410k. I am on the Better HomeOwnership conveyancing panel but do Better HomeOwnership have a separate approved panel when the advance is above 350k?
We only know of a couple of lenders that operate a distinct approved solicitors panel where the mortgage advance is over a certain threshold. You should nevertheless check directly with Better HomeOwnership. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Better HomeOwnership
Do you have any idea what Lenders such as Better HomeOwnership are asking for when it comes to applying to be on their approved solicitor list?
Each lender has different criteria. We do not hold specific requirements relating to the questions raised as part of the application to be on the Better HomeOwnership conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Areas of Law covered by the firm
  • List of all those staff who work within the conveyancing team
  • List of fee-earners who are foreign qualified
  • Full complaints history for each conveyancing solicitor
  • Whether the firm is able to operate in other jurisdictions
  • Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
  • Firm name, address and contact details including all branches (including evidence of existence through risk-based physical visits and Google Streetview checks)
  • Full career history for each solicitor including admission date to the relevant Law Society
  • Summary of annual accounts
  • List of all Licensed Conveyancers within firm
  • My practice have never been on the Better HomeOwnership conveyancing panel as well other banks. My clients, who have applied for a mortgage with Better HomeOwnership wish use my firms conveyancing services regardless of the fact that we are not on the Better HomeOwnership panel. Is it fine for me to use a firm down the road to act for Better HomeOwnership on mortgage aspect of the conveyancing?
    You need to be careful here as what you are intending may not be acceptable to the lender. It is possible that you (as a non-panel firm) or the mortgage applicant are not at liberty instruct a panel firm of your choice. An increasing amount of lenders are making it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancing firm. You also need to make the costs implications and potential for delay very clear to your client.
    In carrying out leasehold due diligence do Better HomeOwnership conveyancing panel lawyers have to examine whether there is a missing freeholder?
    On the basis that your practice in is on the Better HomeOwnership conveyancing panel and you are representing them in relation to a leasehold property, you must report to them if it becomes apparent that the landlord is either absent or insolvent. If Better HomeOwnership are to lend, they may require indemnity insurance. In any event,you will need to check Better HomeOwnership’s specific requirements. Notwithstanding whether Better HomeOwnership will lend in such circumstances you still need to advise the borrower (unless you are acting for Better HomeOwnership alone) as to the risks of buying a property with an insolvent or absentee freeholder.
    If my application is successful will CQS membership secure my firm’s acceptance on to lenders conveyancing panels?
    CQS accreditation is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their panels. A number of mortgage companies now use the Conveyancing Quality Scheme accreditation as the starting point for Panel membership as is the case with Astra Mortgages.
    My firm is listed on the Better HomeOwnership conveyancing panel and due to complete a remortgage within the next week. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Better HomeOwnership to get a duplicate Deed?
    You would be advised to contact Better HomeOwnership to obtain standard documents. The CML Handbook includes a specific section for lenders to enumerate who to contact to obtain standard documents. Better HomeOwnership in their Part 2’s state:
    It helps to quote the firm’s Better HomeOwnership solicitors panel reference.

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    Average number of days to register title including a charge in favour of Better HomeOwnership
    This information relates to purchase only and not remortgages.
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    2026 [no data]
    2025 [no data]
    2024 [no data]
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    2021 [no data]
    * Data aggregated from sources including COMPLETIONmonitor