Aviva Equity Release Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Aviva Equity Release and to assist in remaining on the Aviva Equity Release Solicitor Panel.

Aviva Equity Release Solicitor Panel: Recently Asked Questions

Is it conceivable that Aviva Equity Release will select an alternative lawyer on the Aviva Equity Release conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of Part 1 of the Handbook applicable to a solicitor on the Aviva Equity Release conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Aviva Equity Release conveyancing panel?
In order to be on the Aviva Equity Release conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Aviva Equity Release) are as follows:
  • That any deeds you borrow from us in connection with the personal mortgage of a partner or director at your firm must be requested by a partner or director other than the partner or director concerned and the transaction must be handled by that other partner or director. If you are a sole practitioner and require the loan of deeds in connection with your own mortgage, you must nominate a different firm on our panel to request the deeds and handle the transaction.
  • To quote on all communications with us relating to deeds/registration issues, whether by telephone or in writing, the panel number that we provide for each practising address and the mortgage account or application number for the mortgage concerned.
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
Do lenders such as Aviva Equity Release operate an independent conveyancing panel for buy to let mortgages?
The majority of lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Aviva Equity Release as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Aviva Equity Release we suggest that you call Aviva Equity Release to check the position.
In my capacity as COLP for my firm should I be thinking about SRA Handbook implications if my firm is withdrawn off the Aviva Equity Release conveyancing panel?
What you should do largely depends on the reason that your firm has been removed off the Aviva Equity Release conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the COLP you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Aviva Equity Release conveyancing panel.
I read the occasional LENDERmonitor alert but I don't see that many important changes. By way of illustration, My firm on the Aviva Equity Release conveyancing panel and get an alerts only advising of a change of address. Does that matter?
Yes it does matter because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the Aviva Equity Release conveyancing panel. Lets say that Aviva Equity Release change their requirements as to where their panel firm send the deeds. Do you change the details in your CMS? Is this recorded anywhere? Is this information passed on to secretaries and assistants? By virtue of your COT Aviva Equity Release you are giving assurances that you will forward the relevant documents within 10 days of receiving the TID. Leaving to one side whether you are in breach of an undertaking in sending it to the wrong address, you run the risk of Aviva Equity Release suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to an out of date postal address or DX details.
My firm has just been advised that it’s Aviva Equity Release panel membership terminated but we have not yet been given a reason as to why. I am completing a CQS application form what details should I disclose?
In the circumstances please explain on the application what steps you have taken to find out the reasons behind cancellation of your Aviva Equity Release panel membership. In particular please provide details if you have received communications from the lender. E.G. before revocation of your panel membership did you receive any letters or calls from the lender advising you as to their reasons?
My firm is listed on the Aviva Equity Release conveyancing panel and all set to complete a remortgage within the next few weeks. My file does not contain a Legal Charge for the client to execute. Who do I contact at Aviva Equity Release to obtain duplicate documents?
You need to get in touch with Aviva Equity Release to obtain standard documents. The CML Handbook includes an express inquiry for banks to cite who to contact to obtain standard documents. Aviva Equity Release in their Part 2’s state:
It helps to disclose your Aviva Equity Release solicitors panel number.

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Average number of days to register title including a charge in favour of Aviva Equity Release
This information relates to purchase only and not remortgages.
YearDays*
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
2019 [no data]
* Data aggregated from sources including COMPLETIONmonitor