Vida Homeloans Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Vida Homeloans and to assist in remaining on the Vida Homeloans Conveyancing Panel.

Vida Homeloans Solicitor Panel: Recently Asked Questions

Can you suggest any advice if we wish to challenge being removed from the Vida Homeloans solicitor panel?
Should you firm be removed from the Vida Homeloans conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Vida Homeloans directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Vida Homeloans, it may be useful to provide the following information:

  • Comprehensive account of your firm’s transaction history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • Full details of all staff in your practice and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Supply copy practising certificates, the firm's current PII schedule and the firm’s accountant's certificate, setting out what percentage of the firm's gross fee income is generated from residential conveyancing transactions

On appeal some solicitors have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is well risk-managed.

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Given my firm’s membership on the Vida Homeloans conveyancing panel how long am I obliged to keep hold of the original conveyancing file?
The CML Part II requirements of Vida Homeloans are silent on this. Most lenders deal with the question of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Vida Homeloans’s interest. To be absolutely sure of Vida Homeloans requirements in this regard please check the Terms and Conditions of Vida Homeloans’s conveyancing panel acceptance.
It is possible that Vida Homeloans could request or audit my files as I am on the Vida Homeloans conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on Vida Homeloans. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in dispute with the lender she is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

I have been a solicitor for over 35 years with a clean claims history and have been refused acceptance on the Vida Homeloans conveyancing panel with no explanation. Am I not entitled to to know why?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Vida Homeloans conveyancing panel to see if you are entitled to a reason.
We are a 3-partner firm on the Vida Homeloans conveyancing panel. How can we advertise our practice as conducting conveyancing in Hendon authorised to act forVida Homeloans?
7 consumers attempt to locate a conveyancer on the Vida Homeloans panel each month in Hendon. Please contact the team at lenderpanel.com to see how your firm can be identified by those searching for conveyancing in Hendon.
Lockton’s PII renewal form asks if my practice had been removed off any bank panels in the last 12 months. I recently discovered that the firm is no longer on the Vida Homeloans conveyancing panel? Will that effect my insurance?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Vida Homeloans solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Vida Homeloans conveyancing panel and due to complete a purchase within the next few weeks. I can not locate a Legal Charge for the client to execute. Who do I contact at Vida Homeloans to request substitute deeds?
You need to get in touch with Vida Homeloans to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an express section for lenders to establish who to contact to obtain standard documents. Vida Homeloans in their Part 2’s state:
It is likely that you will need to disclose your Vida Homeloans solicitors panel number.

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Average number of days to register title including a charge in favour of Vida Homeloans
This information relates to purchase only and not remortgages.
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2026 [no data]
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2023 [no data]
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* Data aggregated from sources including COMPLETIONmonitor