Tandem Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Tandem Bank and to assist in remaining on the Tandem Bank Conveyancing Panel.

Tandem Bank Solicitor Panel: Recently Asked Questions

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Are the CML planning on creating a searchable register search tool with a view to list practices on the Tandem Bank conveyancing panel?
Lexsure has not been advised of any intention on the part of the CML to develop such a register.
What can you suggest we do if we wish to challenge being removed from the Tandem Bank conveyancing panel?
Should you firm be removed from the Tandem Bank conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Tandem Bank directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Tandem Bank, it may be useful to provide the following information:

  • Full disclosure of your conveyancing history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • Full details of all staff in your firm and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Forward copy practising certificates, the firm's current PII schedule and the firm’s accountant's certificate, setting out what percentage of the firm's gross fee income is resulting from residential conveyancing transactions

It is encouraging that some conveyancing firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is a ‘low risk’.

Can you give me an example of some of the reports available via COMPLETIONmonitor to support my application to be on the Tandem Bank conveyancing panel ?
There are many reports available, five of which are as follows:
  • Current and historic missed priority dates
  • Average time frame to register charges at the Land Registry
  • Evidence of undertaking logs
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • The percentage of the firm’s business which is conveyancing (broken down into sale/purchase and remortgage)
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of approved panels including the Tandem Bank conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Do I disclose these these Conditions ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the Tandem Bank conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
Our membership of the Tandem Bank conveyancing panel was suspended but was reinstated on appeal, do I need to include these details on my CQS application?
We would recommend that you provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your firm’s application but gives the Law Society a complete picture of what has occured.
Our practice is on the Tandem Bank conveyancing panel and all set to complete a purchase within the next few weeks. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at Tandem Bank to get a duplicate Deed?
You should get in touch with Tandem Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook contains an explicit section for lenders to reveal who to contact to obtain standard documents. Tandem Bank in their Part 2’s state:
You will need to quote your Tandem Bank solicitors panel reference.

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Average number of days to register title including a charge in favour of Tandem Bank
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor