Tandem Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Tandem Bank and to assist in remaining on the Tandem Bank Conveyancing Panel.

Tandem Bank Solicitor Panel: Recently Asked Questions

What is the CLC doing to protect licensed conveyancers from being removed from lender panels?
As is the case with the Law Society the Council of Licensed Conveyancers has entered dialogue with lenders and their representative bodies to see whether and how the risks that lenders wish to mitigate could be addressed through the regulatory framework rather than via ad hoc arrangements that can differ from lender to lender. It is likely that that the CLC have been in touch with lenders such as Tandem Bank as well as the CML.

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I recently attended a seminar arranged via my PI broker where it was mentioned that solicitors are being sued for non-compliance with CML PII obligations . I am on the Tandem Bank conveyancing panel can you tell me how Part 2 changes took place by Tandem Bank during 2013?
During 2013, 0 sections of the UK Finance Lenders’ Handbook P2 were changed by Tandem Bank. Some changes are more important than others but as a firm on the Tandem Bank conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

My firm is representing a seller of a property and we have received a letter from the buyers solicitors who are not on the Tandem Bank conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Tandem Bank. We have not come accross this before. Do we give the undertaking?
You will be aware of the trend in recent years for lenders such as Tandem Bank to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Tandem Bank panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Tandem Bank have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Tandem Bank’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Tandem Bank. You will no doubt be required to undertake directly to Tandem Bank’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Tandem Bank conveyancing panel.
I seldom receive a copy of a lender valuation any more. Does the extent of my Tandem Bank conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with Tandem Bank as the lender?
There are various requirements you need to follow if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. First, You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell Tandem Bank immediately. (b) You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in Tandem Bank’s mortgage offer are correct. If they are not, please let Tandem Bank know as soon as possible as it will be necessary for Tandem Bank to check with the valuer whether the valuation needs to be revised. Tandem Bank conveyancing panel solicitors are not expected to assume the role of valuer. Tandem Bank are simply trying to ensure that the valuer has valued the property based on correct information. (c) Tandem Bank recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower. Tandem Bank recommend that, if we send a copy of a valuation report that Tandem Bank have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers survey or structural survey. If you do not receive a copy of the valuation you can always ask for a copy of one from Tandem Bank or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the Tandem Bank conveyancing panel
Are there any specific Tandem Bank conveyancing panel obligations in respect of Transfer of Equity Conveyancing?
Tandem Bank approved panel lawyers have to comply with the Part II instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Tandem Bank require, the deed of covenant on their behalf. You will need to check Tandem Bank CML Part 2 conditions to see if Tandem Bank have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Tandem Bank conveyancing panel
Our membership of the Tandem Bank conveyancing panel was terminated but was reinstated on appeal, do I need to include this information on my CQS application?
We would recommend that you supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your application but gives the CQS team a complete picture of what has happened.
I am on the Tandem Bank conveyancing panel and scheduled to complete a purchase within the next week. My papers do not include a Legal Charge for the client to execute. Who do I contact at Tandem Bank to obtain duplicate documents?
You should contact Tandem Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook includes an individual inquiry for banks to establish who to contact to obtain standard documents. Tandem Bank in their Part 2’s state:
Please remember to quote the firm’s Tandem Bank conveyancing panel number.

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Average number of days to register title including a charge in favour of Tandem Bank
This information relates to purchase only and not remortgages.
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2026 [no data]
2025 [no data]
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2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor