Sainsbury's Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Sainsbury's Bank and to assist in remaining on the Sainsbury's Bank Sainsburys Bank Conveyancing Panel.

Sainsbury's Bank Conveyancing Panel: Recently Asked Questions

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What can you suggest we do if we wish to lodge an appeal being removed from the Sainsbury's Bank approved solicitor list?
Should you firm be removed from the Sainsbury's Bank conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Sainsbury's Bank directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Sainsbury's Bank, it may be useful to provide the following information:

  • Comprehensive account of your firm’s transaction history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • comprehensive details of all employees in your firm and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Provide copy practising certificates, the firm's current PII schedule and your accountant's certificate, calculating what % of the firm's gross fee income is generated from residential conveyancing

On appeal some conveyancing firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm has a healthy attitude towards risk mitigation.

It is possible that Sainsbury's Bank could request or audit my files as I am on the Sainsbury's Bank conveyancing panel. Are there any confidentiality issues that I need to consider first?
We can't comment specifically on Sainsbury's Bank. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if he is in dispute with the lender she is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

I seldom receive a copy of a lender valuation any more. Does the extent of my Sainsbury's Bank conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with Sainsbury's Bank as the Mortgagee?
You have a number of obligations in this regard which are to followed if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. (a) You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell Sainsbury's Bank immediately. (II) You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in Sainsbury's Bank’s mortgage offer are correct. If they are not, please let Sainsbury's Bank know as soon as possible as it will be necessary for Sainsbury's Bank to check with the valuer whether the valuation needs to be revised. Sainsbury's Bank conveyancing panel solicitors are not expected to assume the role of valuer. Sainsbury's Bank are simply trying to ensure that the valuer has valued the property based on correct information. (c) Sainsbury's Bank recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower. Sainsbury's Bank recommend that, if we send a copy of a valuation report that Sainsbury's Bank have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers survey or comprehensive survey. If you do not receive a copy of the valuation you can always ask for a copy of one from Sainsbury's Bank or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the Sainsbury's Bank conveyancing panel
Every so often I read a LENDERmonitor notification but I seldom see significant changes. For example, My firm on the Sainsbury's Bank conveyancing panel and receive a notification only advising of a change of address. Isn't that just noise?
It is important that you take note of such changes because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the Sainsbury's Bank solicitor panel. Lets say that Sainsbury's Bank change their requirements as to where their panel firm send the deeds. Do you change the details in your CMS? Do you make a note? Is this communicated to the staff? In your Certificate of Title to Sainsbury's Bank you are giving assurances that you will send the relevant documents within 10 days of receiving the TID. Leaving to one side whether you are technically breaching an undertaking in sending it to the wrong address, you run the risk of Sainsbury's Bank suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to an out of date postal address or DX details.
We had our Sainsbury's Bank panel membership revoked but we have not yet been given a reason as to why. I am completing a CQS renewal questionnaire what details must I put forward?
In the circumstances please explain on the application what steps you have taken to find out the reasons behind cancellation of your Sainsbury's Bank panel membership. In particular please provide details if you have received communications from the lender. E.G. before cessation of your panel membership did you receive any letters or calls from the lender putting you on notice?
Our practice is on the Sainsbury's Bank conveyancing panel and all set to complete a remortgage within the next few weeks. My file does not contain a Legal Charge for the client to sign. Who do I contact at Sainsbury's Bank to get a duplicate Deed?
You would be advised to get in touch with Sainsbury's Bank to obtain standard documents. The CML Handbook has an express section for banks to enumerate who to contact to obtain standard documents. Sainsbury's Bank in their Part 2’s state:
It is likely that you will need to disclose the firm’s Sainsbury's Bank solicitors panel number.

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Average number of days to register title including a charge in favour of Sainsbury's Bank
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
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2022 [no data]
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2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor