Rely Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Rely Mortgages and to assist in remaining on the Rely Mortgages Conveyancing Panel.

Rely Mortgages Solicitor Panel: Recently Asked Questions

What can you suggest we do if we wish to appeal being removed from the Rely Mortgages conveyancing panel?
Should you firm be removed from the Rely Mortgages conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Rely Mortgages directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Rely Mortgages, it may be useful to provide the following information:

  • Full disclosure of your conveyancing history
  • Your COMPLETIONmonitor reports, assuming you use the Lexsure software
  • Your recent claims history
  • comprehensive details of all employees in your practice and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Supply duplicate practising certificates, the firm's current PII schedule and the firm’s accountant's certificate, confirming what percentage of the firm's gross fee income is resulting from residential conveyancing transactions

It is encouraging that some firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is well risk-managed.

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Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
The fact of the matter is that estate agents will be feeling the pain if their clients start out on the buying process using a conveyancer who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change lawyers.
Do you have any idea what Lenders such as Rely Mortgages are asking for when it comes to applying to be on their approved solicitor list?
Each lender has different criteria. We do not hold specific requirements relating to the questions raised as part of the application to be on the Rely Mortgages conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • List of all those who can sign off the Certificate Of Title
  • List of fee-earners who are foreign qualified
  • Whether any lender has ever made a claim against the firm’s PII cover
  • List of all solicitors within firm
  • List of all those staff who work within the conveyancing team
  • conveyancer client account(s) details
  • List of all those who fund the firm, including non-lawyers if applicable
  • Structure of firm and, where applicable, its group
  • House price discrepancies (declared to lender vs. registered at Land Registry)
  • Automated alerting to inform lenders when there is a fundamental change to the firm (e.g. change of ownership)
  • My practice have never been on the Rely Mortgages conveyancing panel as well other lenders. My clients, who have applied for a mortgage with Rely Mortgages wish use my firms conveyancing services even though I am not on the Rely Mortgages panel. Am I doing anything wrong is suggesting to my client that they use a firm down the road to act for Rely Mortgages on mortgage aspect of the conveyancing?
    Please tread carefully here as what you are proposing may not be acceptable to the mortgage company. It is possible that you (as a non-panel firm) or the mortgage applicant are not entitled instruct a panel firm of your choice. Lenders such as Nationwide BS make it clear to their panel firms that where a non-panel member firm is instructed by one of their mortgage applicants, the lender will appoint a panel firm to carry out its instructions and to liaise with the borrower's conveyancing firm. You also need to make the costs implications and potential for delay very clear to your client.
    I have been a solicitor for approximately 30 years without a single claim against me and have been refused acceptance on the Rely Mortgages conveyancing panel with no explanation. Am I not entitled to a reason?
    For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Rely Mortgages conveyancing panel to see if you are entitled to a reason.
    Our membership of the Rely Mortgages conveyancing panel was revoked but was reinstated on appeal, do I need to disclose these details on my application for CQS accreditation?
    We would recommend that you supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your firm’s application but gives the CQS team a complete picture of what has occured.
    I am on the Rely Mortgages conveyancing panel and due to complete a remortgage shortly. I can not locate a Legal Charge for the client to sign. Who do I contact at Rely Mortgages to get a duplicate Deed?
    You should communicate with Rely Mortgages to obtain standard documents. The CML Handbook contains an express question for lenders to cite who to contact to obtain standard documents. Rely Mortgages in their Part 2’s state:
    Don’t forget to disclose your Rely Mortgages conveyancing panel number.

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    Average number of days to register title including a charge in favour of Rely Mortgages
    This information relates to purchase only and not remortgages.
    YearDays*
    2025 [no data]
    2024 [no data]
    2023 [no data]
    2022 [no data]
    2021 [no data]
    2020 [no data]
    * Data aggregated from sources including COMPLETIONmonitor