Rely Mortgages Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Rely Mortgages and to assist in remaining on the Rely Mortgages Conveyancing Panel.

Rely Mortgages Conveyancing Panel: Recently Asked Questions

Rely Mortgages has instructed me to conduct due diligence for them alone on a residential conveyancing matter , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Rely Mortgages conveyancing panel) How will this work and are there different requirements from Rely Mortgages in this situation?
The Council of Mortgage Lenders, along with Rely Mortgages and other lenders developed a standard set of requirements where a conveyancer is acting for a lender such as Rely Mortgages alone in a residential conveyancing matter. These legal instructions are contained at Part 3 of the UK Finance Lenders’ Handbook and are to be followed in conjunction with Part I and II. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for use by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel conveyancer.

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I am hearing that agents are using online checkers to see if a firm is on a lender panel. Why?
The fact of the matter is that estate agents will be suffering if their clients start out on the conveyancing process having appointed a conveyancer who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change solicitors .
I recently attended a seminar arranged via my PI broker where it was mentioned that solicitors are being sued for non-compliance with Part 2 requirements . I am on the Rely Mortgages conveyancing panel can you tell me how Part 2 changes took place by Rely Mortgages during 2013?
During 2013, 0 sections of the UK Finance Lenders’ Handbook P2 were changed by Rely Mortgages. Some changes are more important than others but as a firm on the Rely Mortgages conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of approved panels including the Rely Mortgages conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Should I reference these Terms ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Rely Mortgages conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
My post-completion clerk has left my firm on short notice. I urgently need to prioritise making sure that charges are registered. That said, how quickly do I need to send deeds to Rely Mortgages once the charge is registered before my firm runs the risk of being suspended off the conveyancing panel for Rely Mortgages?
Rely Mortgages will likely expect the deeds to be sent to them within 10 days of you receiving the TID (unless their specific P2 requirements specifically state that they you are not to send them anything). Most COTs refer to complying with the Certificate of Title referred to in IB (3.7) of the SRA Code of Conduct 2011, published by the Law Society which states that you ‘will despatch to you such deeds and documents relating to the Property as you require with a list of them in the form prescribed by you within ten working days of receipt by us of the title information document from the Land Registry’ As to whether the lender will suspend your panel status this very much varies according to the lender’s own internal policies The more cases you have the more risk you face. Some lenders may take action if there records show that the deeds are outstanding for more than 3 matters. The fact is that if you keep within the time frame then you will have more chance of remaining on the Rely Mortgages conveyancing panel.
my firm’s membership of the Rely Mortgages conveyancing panel was terminated but was reinstated on appeal, do I need to include these details on my application for CQS accreditation?
We would recommend that you supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your firm’s application but gives the CQS team viability as to what has occured.
I am on the Rely Mortgages conveyancing panel and all set to complete a remortgage within the next few weeks. I dont have a Mortgage Deed for the client to sign. Who do I contact at Rely Mortgages to obtain duplicate documents?
You would be advised to contact Rely Mortgages to obtain standard documents. The CML Handbook contains an express inquiry for banks to reveal who to contact to obtain standard documents. Rely Mortgages in their Part 2’s state:
It is likely that you will need to quote your Rely Mortgages conveyancing panel number.

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Average number of days to register title including a charge in favour of Rely Mortgages
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor