Perenna Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Perenna and to assist in remaining on the Perenna Conveyancing Panel.

Perenna Solicitor Panel: Recently Asked Questions

Can you recommend what we should do if we wish to lodge an appeal being removed from the Perenna conveyancing panel?
Should you firm be removed from the Perenna conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Perenna directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Perenna, it may be useful to provide the following information:

  • Comprehensive disclosure of your conveyancing history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • comprehensive details of all staff in your firm and their position.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Provide duplicate practising certificates, the firm's current professional indemnity policy and your accountant's certificate, setting out what % of the firm's gross fee income is resulting from residential conveyancing

On appeal some solicitors have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. The success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm has a healthy attitude towards risk mitigation.

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As the Compliance Officer for Legal Practice are there regulatory implications that I should be considering if my firm is withdrawn off the Perenna solicitor panel?
The answer to this question really depends on the reason that your firm has been removed off the Perenna conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Perenna conveyancing panel.
I have been a solicitor for approximately 35 years without a single claim against me and have been refused acceptance on the Perenna conveyancing panel with no explanation. Am I not entitled to to know why?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Perenna conveyancing panel to see if you are entitled to a reason.
I rarely receive a copy of a valuation from a lender these days. Does the extent of my Perenna conveyancing panel obligations extend to checking the valuation details where I am acting on a purchase with Perenna as the Mortgagee?
There are various requirements are to followed if you wish to comply with your lender client’s instructions as set out in the UK Finance Lenders’ Handbook. (I) You must take reasonable steps to verify that there are no discrepancies between the description of the property as valued and the title and other documents which a reasonably competent conveyancer should obtain, and, if there are, you must tell Perenna immediately. (b) You should take reasonable steps to verify that the assumptions stated by the valuer about the title (for example, its tenure, easements, boundaries and restrictions on its use) in the valuation and as stated in Perenna’s mortgage offer are correct. If they are not, please let Perenna know as soon as possible as it will be necessary for Perenna to check with the valuer whether the valuation needs to be revised. Perenna conveyancing panel solicitors are not expected to assume the role of valuer. Perenna are simply trying to ensure that the valuer has valued the property based on correct information. (c) Perenna recommend that you should advise the borrower that there may be defects in the property which are not revealed by the inspection carried out by their valuer and there may be omissions or inaccuracies in the report which do not matter to them as a lender but which would matter to the borrower. Perenna recommend that, if we send a copy of a valuation report that Perenna have obtained, you should also advise the borrower that the borrower should not rely on the report in deciding whether to proceed with the purchase and that he obtains his own more detailed report on the condition and value of the property, based on a fuller inspection such as a homebuyers report or structural survey. If you do not receive a copy of the valuation you can always ask for a copy of one from Perenna or the borrower. You still need to comply with the UK Finance Lenders’ Handbook Requirement relating to valuation reports even if you don't receive one directly. Failure to comply not only runs the risk of facing a claim by the lender but also being removed from the Perenna conveyancing panel
St Giles’ PII renewal form asks if my firm had been excluded from any mortgage panels in the last 12 months. I recently discovered that the firm is no longer on the Perenna solicitor panel? Will that effect my PII premium?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Perenna solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Perenna conveyancing panel and scheduled to complete a remortgage within the next week. I can not locate a Mortgage Deed for the client to execute. Who do I contact at Perenna to get a duplicate Deed?
You should get in touch with Perenna to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates a specific section for banks to establish who to contact to obtain standard documents. Perenna in their Part 2’s state:
It helps to quote your Perenna conveyancing panel reference.

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Average number of days to register title including a charge in favour of Perenna
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor