Pepper Money Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Pepper Money and to assist in remaining on the Pepper Money Conveyancing Panel.

Pepper Money Solicitor Panel: Recently Asked Questions

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Pepper Money have asked me to act for them alone on a residential conveyancing transaction , using the CML Lender’s Handbook. The borrower has his own solicitor (not on the Pepper Money conveyancing panel) How does this work and are there different instructions from Pepper Money in this circumstance?
The Council of Mortgage Lenders, along with Pepper Money and other lenders developed a standard set of instructions where a solicitor is acting for a lender such as Pepper Money alone in a residential conveyancing transaction. These legal instructions are contained at Part III of the UK Finance Lenders’ Handbook and are to be read in conjunction with Sections One and Two. The CML have published an example requirements letter to the borrower’s conveyancing solicitor for adaptation by the lender's conveyancer, and sets out to the borrower's conveyancer, the documentary and information requirements of the lender's panel conveyancer.
Does the fact that my practice subscribes to LENDERmonitor Alerts assist in my application to join the Pepper Money conveyancing panel?
The requirements to join the Pepper Money conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.
What type of firms do building societies allow to be on their Conveyancing Panels?
In the same way that there is a unique Pepper Money conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
I have been a sole practitioner for nearly 25 years without a single claim against me and have been refused acceptance on the Pepper Money conveyancing panel with no explanation. Am I not entitled to to know why?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Pepper Money conveyancing panel to see if you are entitled to a reason.
St Giles’ PI Insurance renewal form asks if my practice had been excluded from any mortgage panels in the last 12 months. I just found out that the practice is no longer on the Pepper Money conveyancing panel? Is this likely to impact my insurance?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Pepper Money solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Pepper Money conveyancing panel and all set to complete a remortgage within the next few weeks. My file does not contain a Legal Charge for the client to execute. Who do I contact at Pepper Money to request substitute deeds?
You should contact Pepper Money to obtain standard documents. The CML Handbook incorporates an explicit question for banks to reveal who to contact to obtain standard documents. Pepper Money in their Part 2’s state:
Always remember to disclose the firm’s Pepper Money solicitors panel number.

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Average number of days to register title including a charge in favour of Pepper Money
This information relates to purchase only and not remortgages.
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2025 [no data]
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2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor