Pepper Money Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Pepper Money and to assist in remaining on the Pepper Money Conveyancing Panel.

Pepper Money Solicitor Panel: Recently Asked Questions

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Can my practice make a complaint to the Council of Mortgage Lenders about being suspended from the Pepper Money conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore will not advise on complaints against lenders. You can of course contact Lexsure to see if we can assist.
As the nominated Compliance Officer for Legal Practice are there regulatory implications that I should be considering if my firm is withdrawn off the Pepper Money conveyancing panel?
What you should do largely depends on the reason that your firm has been removed off the Pepper Money conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the COLP you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Pepper Money conveyancing panel.
Where can I find the Pepper Money conveyancing panel obligations in respect of Transfer of Equity Conveyancing?
Pepper Money approved solicitors have to comply with the Part II instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Pepper Money require, the deed of covenant on their behalf. You will need to check Pepper Money CML Part 2 conditions to see if Pepper Money have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Pepper Money conveyancing panel
JLT’s PII renewal form enquires if my firm had been excluded from any mortgage panels in the last year. I recently discovered that the practice is no longer on the Pepper Money conveyancing panel? Will that effect my PII premium?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Pepper Money solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Pepper Money conveyancing panel and due to complete a remortgage shortly. I dont have a Mortgage Deed for the client to sign. Who do I contact at Pepper Money to request substitute deeds?
You would be advised to communicate with Pepper Money to obtain standard documents. The CML Handbook contains an express section for lenders to enumerate who to contact to obtain standard documents. Pepper Money in their Part 2’s state:
You will need to quote the firm’s Pepper Money conveyancing panel number.

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Average number of days to register title including a charge in favour of Pepper Money
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor