Pepper Money Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Pepper Money and to assist in remaining on the Pepper Money Conveyancing Panel.

Pepper Money Conveyancing Panel: Recently Asked Questions

Read More

Do the Council of Mortgage Lenders intend to launch a online directory search tool with a view to to identify law firms on the Pepper Money conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a register.
As the nominated COLP for my firm are there regulatory implications that I should be considering if my firm is withdrawn off the Pepper Money conveyancing panel?
What you should do largely depends on the reason that your firm has been removed off the Pepper Money conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Pepper Money conveyancing panel.
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of bank panels including the Pepper Money conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Do I disclose these these Conditions ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Pepper Money conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
My lawyers pass me the odd LENDERmonitor alert but I don't see that many important changes. By way of illustration, I am on the Pepper Money conveyancing panel and receive a notification only advising of a change of address. Isn't that just noise?
It is important that you take note of such changes because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the Pepper Money solicitor panel. Is possible next month that Pepper Money change their requirements as to where the post completion documents should be sent. Do you change the details in your case management system? Is this recorded anywhere? Is this information passed on to secretaries and assistants? In your Certificate of Title to Pepper Money you are giving assurances that you will send the relevant documents within 10 days of receiving the Title Information Document. Putting to one side the academic question as to whether you are technically breaching an undertaking in sending it to the wrong address, you run the risk of Pepper Money suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to an address that is no longer valid.
Marsh’s PII renewal form asks if my firm had been excluded from any lender panels in the last 12 months. I just discovered that the practice is no longer on the Pepper Money conveyancing panel? Will that impact my PII premium?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Pepper Money solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
I am on the Pepper Money conveyancing panel and scheduled to complete a remortgage shortly. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Pepper Money to obtain duplicate documents?
You need to contact Pepper Money to obtain standard documents. The The Council of Mortgage Lenders Handbook has an explicit inquiry for banks to enumerate who to contact to obtain standard documents. Pepper Money in their Part 2’s state:
You will need to quote your Pepper Money conveyancing panel number.

Find a Lawyer on the Pepper Money Conveyancing Panel

powered by LenderPanel

Average number of days to register title including a charge in favour of Pepper Money
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor