Pepper Money (UK) Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Pepper Money (UK) and to assist in remaining on the Pepper Money (UK) Conveyancing Panel.

Pepper Money (UK) Conveyancing Panel: Recently Asked Questions

Do the Council of Mortgage Lenders intend to launch a online directory search tool with a view to to identify solicitors on the Pepper Money (UK) conveyancing panel?
We are not aware of any intention on the part of the CML to develop such a register.

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Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
We have come across many solicitors who feel they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please click here.
What obligations do I have, being on the Pepper Money (UK) conveyancing panel, to carry out a flood search?
Pepper Money (UK) make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Pepper Money (UK) are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Is this covered within your Terms of Engagement or Report on Title?

A leading search provider lists over 65 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location contact your search provider or call one of the leading search companies such as Searches UK.

Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Pepper Money (UK) conveyancing panel?
In order to be on the Pepper Money (UK) conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Pepper Money (UK)) are as follows:
  • If you are a sole practitioner, to arrange for appropriate locum cover from our panel where necessary. Your locum must be a member of the Conveyancing panel.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • To quote on all communications with us relating to deeds/registration issues, whether by telephone or in writing, the panel number that we provide for each practising address and the mortgage account or application number for the mortgage concerned.
Are there any specific Pepper Money (UK) conveyancing panel requirements relating to Transfer of Equity Conveyancing?
Pepper Money (UK) approved solicitors are bound by the Part II instructions relating to Transfer of Equity. These are set out in Section 16.3. First, your firm must approve the form of Transfer of Equity (which should be in the Land Registry's standard form) and, if Pepper Money (UK) require, the deed of covenant on their behalf. You will need to check Pepper Money (UK) CML Part 2 conditions to see if Pepper Money (UK) have standard forms of transfer and deed of covenant. Please note that this requirement can change from one transaction to another so do check! Second,When drafting or approving a transfer, you should bear in mind that: although the transfer should state that it is subject to the mortgage (identified by date and parties), it need give no details of the terms of the mortgage; the transfer need not state the amount of the mortgage debt. If it does, the figure should include both principal and interest at the date of completion, which you must check ; there should be no statement that all interest has been paid to date. Further obligations are set out in the UK Finance Lenders’ Handbook which have to be followed by all firms on the Pepper Money (UK) conveyancing panel
If my application is successful will Conveyancing Quality Scheme acceptance secure my firm’s acceptance on to lenders conveyancing panels?
CQS membership gives no guarantee to lender panel acceptance. Nevertheless the CML have indicated that it is likely to become a prerequisite for firms wishing to join their panels. Some mortgage companies now use CQS as the starting point for Panel membership as is the case with HSBC.
Our practice is on the Pepper Money (UK) conveyancing panel and due to complete a purchase shortly. I can not locate a Mortgage Deed for the client to sign. Who do I contact at Pepper Money (UK) to request substitute deeds?
You need to get in touch with Pepper Money (UK) to obtain standard documents. The The Council of Mortgage Lenders Handbook contains an explicit question for banks to cite who to contact to obtain standard documents. Please remember to disclose the firm’s Pepper Money (UK) solicitors panel number.

Find a Lawyer on the Pepper Money (UK) Conveyancing Panel

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Average number of days to register title including a charge in favour of Pepper Money (UK)
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor