Masthaven Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Masthaven Bank and to assist in remaining on the Masthaven Bank Conveyancing Panel.

Masthaven Bank Conveyancing Panel: Recently Asked Questions

Will the fact that my practice receives LENDERmonitor Alerts assist in my application to join the Masthaven Bank solicitor panel?
The requirements to join the Masthaven Bank conveyancing panel is likely to be fairly detailed and is unlikely to include signing up to LENDERmonitor alerts.

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A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Masthaven Bank and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Masthaven Bank face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Masthaven Bank and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on a number of lender panels including the Masthaven Bank conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Should I reference these Terms ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Masthaven Bank conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before moving forward on this question.
Do publish figures exists revealing the Masthaven Bank conveyancing panel size as well as the number of conveyancing firms removed from their panel each quarter?
With mortgage companies and conveyancing firms working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Masthaven Bank conveyancing panel but for all lender panels
my firm’s membership of the Masthaven Bank conveyancing panel was terminated but was reinstated on appeal, do I need to include this information on my application for CQS accreditation?
It would be advisable to provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the Law Society a complete picture of what has occured.
My firm is listed on the Masthaven Bank conveyancing panel and all set to complete a purchase shortly. I can not locate a Mortgage Deed for the client to execute. Who do I contact at Masthaven Bank to get a duplicate Deed?
You need to get in touch with Masthaven Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an express question for banks to cite who to contact to obtain standard documents. Masthaven Bank in their Part 2’s state:
It helps to disclose your Masthaven Bank solicitors panel reference.

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Average number of days to register title including a charge in favour of Masthaven Bank
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor