M&S Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by M&S Bank and to assist in remaining on the M&S Bank Conveyancing Panel.

M&S Bank Solicitor Panel: Recently Asked Questions

Are the CML planning on creating a online directory search tool with a view to to identify practices on the M&S Bank conveyancing panel?
Lexsure has not been advised of any intention on the part of the CML to develop such a tool.

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It is possible that M&S Bank could request or audit my files as I am on the M&S Bank conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on M&S Bank. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in dispute with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

Can you give me an example of some of the reports available via COMPLETIONmonitor to support my application to be on the M&S Bank conveyancing panel ?
There are many reports available, five of which are as follows:
  • Buy to Let transactions
  • Analysis as to the nature of clients (e.g.existing/new/seen in person)
  • Disclosure/Notification to Lender analysis indicating frequency and nature of disclosures - to include benchmarking analysis against aggregate data
  • Number of conveyancing cases by lender
  • Evidence of undertaking logs
Do publish figures exists revealing the M&S Bank conveyancing panel size and the number of conveyancing firms dismissed each quarter?
With lenders and conveyancers working so closely together it is surprising that there has not been greater demand for the introduction of a bit of transparency regarding not just the figures for the M&S Bank conveyancing panel but for all bank panel listings
Were are a Hendon-based firm on the M&S Bank conveyancing panel. How can we advertise our firm as specialists in conveyancing in Hendon on the M&S Bank panel?
7 borrowers attempt to locate a solicitor on the M&S Bank panel on a monthly basis in Hendon. Please contact the team at lenderpanel.com to see how your firm can be identified by those searching for conveyancing in Hendon.
Our membership of the M&S Bank conveyancing panel was terminated but was reinstated on appeal, do I need to include this information on my application for CQS accreditation?
We would recommend that you supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the Law Society a complete picture of what has gone on.
I am on the M&S Bank conveyancing panel and due to complete a remortgage within the next week. My file does not contain a Legal Charge for the client to execute. Who do I contact at M&S Bank to get a duplicate Deed?
You would be advised to contact M&S Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook contains a specific section for banks to reveal who to contact to obtain standard documents. M&S Bank in their Part 2’s state:
You will need to disclose your M&S Bank conveyancing panel reference.

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Average number of days to register title including a charge in favour of M&S Bank
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor