M&S Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by M&S Bank and to assist in remaining on the M&S Bank Conveyancing Panel.

M&S Bank Conveyancing Panel: Recently Asked Questions

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Can my firm submit a complaint to the Council of Mortgage Lenders about being excluded from the M&S Bank conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore cannot investigate grievances against lenders. You can of course contact Lexsure to see if we can help.
What type of firms do building societies include on their Conveyancing Panels?
In the same way that there is a unique M&S Bank conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of lender panels including the M&S Bank conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Do I disclose these these Terms ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the M&S Bank conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
Our membership of the M&S Bank conveyancing panel was suspended but was reinstated on appeal, do I need to disclose this information on my application for CQS accreditation?
It would be advisable to supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your firm’s application but gives the Law Society a complete picture of what has gone on.
My firm is listed on the M&S Bank conveyancing panel and all set to complete a purchase within the next week. My file does not contain a Mortgage Deed for the client to execute. Who do I contact at M&S Bank to request substitute deeds?
You would be advised to communicate with M&S Bank to obtain standard documents. The CML Handbook incorporates an explicit section for lenders to enumerate who to contact to obtain standard documents. M&S Bank in their Part 2’s state:
It is likely that you will need to quote your M&S Bank solicitors panel number.

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Average number of days to register title including a charge in favour of M&S Bank
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor