Keystone Property Finance Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Keystone Property Finance and to assist in remaining on the Keystone Property Finance Conveyancing Panel.

Keystone Property Finance Solicitor Panel: Recently Asked Questions

Is it possible that Keystone Property Finance will appoint a different firm on the Keystone Property Finance conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of Part 1 of the Handbook applicable to a solicitor on the Keystone Property Finance conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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Is there a standard appeals process to prevent solicitors from being unfairly removed them from lender conveyancing panels?
There are thousands of firms across the UK who feel aggrieved claiming that they have been removed from lenders’ panels without an explanation or a good reason. It is highly unlikely, given that lenders have distanced themselves from creating a standardised appeals process for brokers, that an appeals process will be introduced for lawyers. Commenting on the call by brokers to have a standardised process the CML said’ “While we understand that some lenders do have an appeals process, it would not be appropriate for a trade body such as the CML to seek to be prescriptive about such a process.” Some lenders do of course set out an appeals policy. The Law Society does have information on it’s site that may be of assistance. If you would like to talk to one of our compliance experts about our Lender Panel Protection Service please click here.
As the nominated Compliance Officer for Legal Practice should I be thinking about SRA Handbook implications if my firm is removed off the Keystone Property Finance solicitor panel?
The answer to this question really depends on the reason that your firm has been removed off the Keystone Property Finance conveyancing panel. The top 3 reasons are as follows:
  1. lack of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction.
In these three circumstances it is unlikely that you would expected to take any action. Disclosure and other compliance considerations are more likely to be relevant if the reason for removal is due to breaches of lender requirements or allegations of fraud or negligence. Whether the reasoning should trigger a disclosable 'material' breach will depend on the firm and the circumstances around possible failures to comply with the SRA Authorisation Rules, and the SRA will judge each case on its own merits. Factors such as the detriment or risk of detriment to clients, the scale of the issue and overall impact on the firm will need to be considered in deciding whether a failure is 'material'. As the compliance officer you will need systems to identify patterns of breaches. Even if you don't consider there to be regulatory implications the firms COFA should give some thought to whether she/he needs to take any action as result of being removed from the Keystone Property Finance conveyancing panel.
My PI renewal application this year contained the following question: ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on the majority of bank panels including the Keystone Property Finance conveyancing panel. We have Terms and Conditions of appointment which we are duty bound to comply with. Do I disclose these these Terms ?
The concern here is if you are expect to enter into ‘more onerous’ conditions that than the Handbook obligations. You have to try and take an objective view as to whether the Terms relating to the Keystone Property Finance conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
The firm that I work for is on the Keystone Property Finance conveyancing panel. I am dealing with Keystone Property Finance mortgage on a purchase. My borrower client is asking not to disclose an issue to Keystone Property Finance. What do I do in this conflict situation?
When a solicitor is acting for both Keystone Property Finance and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Keystone Property Finance and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Keystone Property Finance the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Keystone Property Finance conveyancing panel status.
my firm’s membership of the Keystone Property Finance conveyancing panel was terminated but was reinstated on appeal, do I need to include this information on my application for CQS accreditation?
You should supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your application but gives the CQS team a complete picture of what has gone on.
I am on the Keystone Property Finance conveyancing panel and all set to complete a purchase shortly. I can not locate a Mortgage Deed for the client to sign. Who do I contact at Keystone Property Finance to get a duplicate Deed?
You need to communicate with Keystone Property Finance to obtain standard documents. The The Council of Mortgage Lenders Handbook incorporates an express question for banks to establish who to contact to obtain standard documents. Keystone Property Finance in their Part 2’s state:
Please remember to quote the firm’s Keystone Property Finance solicitors panel reference.

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Average number of days to register title including a charge in favour of Keystone Property Finance
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor