Gen H Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Gen H and to assist in remaining on the Gen H Conveyancing Panel.

Gen H Conveyancing Panel: Recently Asked Questions

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A long standing client of my firm is buying a property for £750k in Leeds requiring a mortgage advance over GBP 500k. I am on the Gen H conveyancing panel but do Gen H have a separate approved panel when a mortgage is above 400,000?
We only know of two or three lenders that operate a distinct approved solicitors panel where the mortgage advance is over a certain level. You should nevertheless check directly with Gen H. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Gen H
I noticed the following question on my PI renewal form this year ‘Has your Firm been asked by a lender to agree to more onerous terms and conditions than provided for in the UK Finance Lenders’ Handbook?’ My firm is on numerous lender panels including the Gen H conveyancing panel. We have Terms and Conditions of appointment which we have to follow. Should I reference these Terms ?
The key here is the caveat ‘more onerous’. You have to try and take an objective view as to whether the Terms relating to the Gen H conveyancing appointment (or other terms for other lenders) are ‘more onerous’ than the UK Finance Lenders’ Handbook Conditions. Depending on the Terms you may need to provide details on your renewal form. If you are in any doubt please call your broker to discuss before completing the answer.
I read the occasional LENDERmonitor alert but I rarely see change of note. For example, Fortunately my practice on the Gen H conveyancing panel and receive a notification simply telling me a change of address. Does that matter?
Yes it does matter because sending a communication or deeds to the wrong address can cause delays that might not only affect your borrower client but also affect your ability to remain on the Gen H solicitor panel. Is possible next month that Gen H change their requirements as to where the post completion documents should be sent. Do you change the details in your case management system? Do you make a note? Is this information passed on to secretaries and assistants? By virtue of your COT Gen H you are giving assurances that you will send the deeds within 10 days of receiving the Title Information Document. Putting to one side the academic question as to whether you are in breach of an undertaking in sending it to the wrong address, you run the risk of Gen H suspending you off the panel because they are not receiving the deeds in accordance with the COT. It will not be a valid excuse to say that you sent it to an address that is no longer valid.
Are figures published disclosing the Gen H conveyancing panel size and the number of conveyancing firms dismissed each quarter?
With lenders and conveyancing firms working so closely with one another it is surprising that there has not been much call for the introduction of a bit of transparency regarding not just the figures for the Gen H conveyancing panel but for all mortgage panels
Our membership of the Gen H conveyancing panel was terminated but was reinstated on appeal, do I need to include these details on my CQS application?
We would recommend that you supply details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your application but gives the CQS team a complete picture of what has happened.
My firm is listed on the Gen H conveyancing panel and due to complete a purchase within the next week. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at Gen H to get a duplicate Deed?
You should contact Gen H to obtain standard documents. The The Council of Mortgage Lenders Handbook includes a specific question for lenders to enumerate who to contact to obtain standard documents. Gen H in their Part 2’s state:
Always remember to quote the firm’s Gen H solicitors panel number.

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Average number of days to register title including a charge in favour of Gen H
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor