Family Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Family Building Society and to assist in remaining on the Family Building Society Solicitor Panel.

Family Building Society Solicitor Panel: Recently Asked Questions

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Can my practice register a complaint to the CML about being removed from the Family Building Society conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore do not investigate grievances against lenders. You can of course contact Lexsure to see if we can help.
Is it probable that Family Building Society will appoint another solicitor on the Family Building Society conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of the UK Finance Lenders’ Handbook applicable to a solicitor on the Family Building Society conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.
Why are Estate Agents using search tools to check if lawyers are on a lenders conveyancing panel?
The fact of the matter is that estate agents are suffering if their clients start out on the conveyancing process having appointed a conveyancer who is not on the panel with the purchaser’s chosen lender. Many conveyancing firms are only discovering when they begin working on a case that they are no longer able to work with that lender. Given the inevitable resultant delays in the transaction the chances of an abortive deal increases dramatically. in the circumstances there is understandable anguish on the part of the estate agent as a result of the lost time should the client have to change solicitors .
Are there conditions,outside the CML Part 2 requirements, that a firm should be aware of when on the Family Building Society conveyancing panel?
In order to be on the Family Building Society conveyancing panel solicitors have to complete an application form and agree Terms and Conditions. A sample of 5 conditions that we see amongst many lenders Terms (but not necessarily Family Building Society) are as follows:
  • Without prejudice to your obligation to comply in full with the Safeguards provisions in the CML Lenders’ Handbook, to report to us as soon as possible any suspicion that you have about the genuineness of any transaction in any respect.
  • To forward the title deeds and documents to another solicitor/conveyancer within 24 hours of an instruction from us requiring you to do so. On forwarding the deeds as instructed you will confirm to us that you have done so. Upon receipt of your confirmation, we will release you from all undertakings relating to your holding the title deeds.
  • To be responsible for the reconstitution of the title deeds (whether the title is registered or unregistered, at your own cost), where any deeds in your possession, or were last known to be in your possession, go missing.
  • To notify us in writing of any change in your details as held on our records for example, change of address, telephone number, document exchange number email address. Notification must be given to us at least 10 days before the change will be effective.
  • You have the consent of all borrowers to apply for the deeds, before making any request for deeds. We will accept your request for deeds on the understanding that you have obtained such consent. If this is not the case then you should advise our Deeds Services Department in writing when you make your request
Does Conveyancing Quality Scheme membership guarantee my firm’s acceptance on to lenders conveyancing panels?
CQS membership gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their approved list of firms. Some mortgage companies now use CQS as the starting point for Panel acceptance as is the case with Astra Mortgages.
My firm is listed on the Family Building Society conveyancing panel and all set to complete a purchase within the next few weeks. My papers do not include a Mortgage Deed for the client to execute. Who do I contact at Family Building Society to get a duplicate Deed?
You should get in touch with Family Building Society to obtain standard documents. The The Council of Mortgage Lenders Handbook contains a specific question for lenders to reveal who to contact to obtain standard documents. Family Building Society in their Part 2’s state:
Please remember to disclose your Family Building Society conveyancing panel number.

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Average number of days to register title including a charge in favour of Family Building Society
This information relates to purchase only and not remortgages.
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
2019 18.2
2018 [no data]
* Data aggregated from sources including COMPLETIONmonitor