Family Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Family Building Society and to assist in remaining on the Family Building Society Solicitor Panel.

Family Building Society Solicitor Panel: Recently Asked Questions

Can a firm make a complaint to the CML about being excluded from the Family Building Society conveyancing panel?
The CML is an association rather than a regulator and therefore cannot investigate grievances against lenders. You can of course contact Lexsure to see if we can assist.

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Do Family Building Society or the CML run training Courses for the Family Building Society approved conveyancing panel in much the same way that the Law Society run cases for CQS firms?
This not something that the CML would traditionally get involved with however they do arrange a number of useful conveyancing related conferences which are attended by firms on the Family Building Society conveyancing panel. Lexsure intend to run specific lender focused seminars in the coming months including a webinar on Family Building Society’s Part 2 obligations. Law firms on the Family Building Society conveyancing panel are welcome. Information about the webinar will be made available as part of the LENDERmonitor P2 change Notifications.
My client is purchasing a property for £825k in Bristol with a mortgage over GBP 410k. I am on the Family Building Society conveyancing panel but do Family Building Society have a separate approved panel when a mortgage is above 350k?
We only know of a couple of banks that operate a separate conveyancing panel where the mortgage advance is over a certain threshold. You should nevertheless check directly with Family Building Society. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Family Building Society
Who do building societies accept on their Conveyancing Panels?
In the same way that there is a unique Family Building Society conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
I have been a qualified solicitor for over 25 years without a single claim against me and have been refused acceptance on the Family Building Society conveyancing panel with no explanation. Am I not entitled to to know why?
For most lenders participation on the lender's panel of conveyancers is at the absolute discretion of the the lender. Many lenders reserve the right to accept or reject any application without giving any reason. You should check your original application to join the Family Building Society conveyancing panel to see if you are entitled to a reason.
Should CQS membership secure my firm’s acceptance on to lenders conveyancing panels?
CQS accreditation is no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their panels. Some Lenders now use the scheme as the starting point for Panel acceptance as is the case with Santander.
I am on the Family Building Society conveyancing panel and all set to complete a remortgage within the next few weeks. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Family Building Society to obtain duplicate documents?
You would be advised to get in touch with Family Building Society to obtain standard documents. The The Council of Mortgage Lenders Handbook has an explicit section for lenders to establish who to contact to obtain standard documents. Family Building Society in their Part 2’s state:
Please remember to quote the firm’s Family Building Society solicitors panel number.

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Average number of days to register title including a charge in favour of Family Building Society
This information relates to purchase only and not remortgages.
YearDays*
2025 [no data]
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2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
* Data aggregated from sources including COMPLETIONmonitor