Family Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Family Building Society and to assist in remaining on the Family Building Society Solicitor Panel.

Family Building Society Solicitor Panel: Recently Asked Questions

Is it probable that Family Building Society will instruct another firm on the Family Building Society conveyancing panel for a further advance during the lifetime of a mortgage?
Paragraph 16.2.1 of Part 1 of the Handbook relevant to a solicitor on the Family Building Society conveyancing panel reads ‘Our mortgage secures further advances. Consequently, when a further advance is required for alterations or improvements to the property we will not normally instruct a member of our conveyancing panel but if you are instructed the appropriate provisions of this Handbook will apply’.

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Can you suggest any advice if we wish to appeal being removed from the Family Building Society solicitor panel?
Should you firm be removed from the Family Building Society conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Family Building Society directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Family Building Society, it may be useful to provide the following information:

  • Comprehensive account of your transaction history
  • Your COMPLETIONmonitor reports, assuming you use the Lexsure software
  • Your recent claims history
  • Full details of all employees in your practice and their position.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Supply copy practising certificates, the firm's current professional indemnity policy and your accountant's certificate, confirming what percentage of the firm's gross fee income is generated from residential conveyancing transactions

On appeal some conveyancing firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. Success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm is a ‘low risk’.

What is the CLC doing to ensure that licensed conveyancers remain on lender conveyancing panels?
As is the case with the Law Society the Council of Licensed Conveyancers has initiated discussions with lenders and their representative bodies to see whether and how the risks that lenders wish to mitigate could be addressed through the regulatory framework rather than via ad hoc arrangements that can differ from lender to lender. We expect that that the CLC have been in touch with lenders such as Family Building Society as well as the BSA.
Who do building societies accept on their Conveyancing Panels?
In the same way that there is a unique Family Building Society conveyancing panel most building societies, operate a conveyancing panel for solicitors and other conveyancers that the lender will instruct. Terms and Conditions and criteria for inclusion on a building society conveyancing panel vary from lender-to-lender. Having CQS accreditation may be a requirement. Institutional lenders, such as a building society, is a client and is entitled to instruct the solicitor or conveyancer of its choosing (who, in turn, is free to accept or refuse instructions). Therefore, if lender and borrower cannot agree which solicitor or conveyancer should represent them jointly, they would usually proceed on a separate representation basis. The BSA have not published the equivalent of the UK Finance Lenders’ Handbook Part 3s.
We are a 3-partner firm on the Family Building Society conveyancing panel. Do you have ideas as to how we can market our practice as conducting conveyancing in Hendon on the Family Building Society panel?
15 borrowers attempt to locate a conveyancing practitioner on the Family Building Society panel every 4 weeks in Hendon. The lenderpanel directory service team who will show you how your firm can be identified by those searching for conveyancing in Hendon.
Does CQS acceptance guarantee my firm’s acceptance on to lenders conveyancing panels?
CQS membership gives no guarantee to lender panel acceptance. Nevertheless the Council of Mortgage Lenders have indicated that it is likely to become a prerequisite for firms wishing to join their approved list of conveyancing solicitors. A number of Lenders now use the scheme as the starting point for Panel approval such as Astra Mortgages.
I am on the Family Building Society conveyancing panel and scheduled to complete a purchase within the next week. My papers do not include a Mortgage Deed for the client to execute. Who do I contact at Family Building Society to request substitute deeds?
You should contact Family Building Society to obtain standard documents. The The Council of Mortgage Lenders Handbook has a specific inquiry for lenders to set out who to contact to obtain standard documents. Family Building Society in their Part 2’s state:
It helps to disclose your Family Building Society conveyancing panel number.

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Average number of days to register title including a charge in favour of Family Building Society
This information relates to purchase only and not remortgages.
YearDays*
2026 [no data]
2025 [no data]
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
* Data aggregated from sources including COMPLETIONmonitor