Danske Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Danske Bank and to assist in remaining on the Danske Bank Conveyancing Panel.

Danske Bank Conveyancing Panel: Recently Asked Questions

Can my firm submit a complaint to the Council of Mortgage Lenders about being suspended from the Danske Bank conveyancing panel?
The Council of Mortgage Lenders is not a regulator and therefore cannot investigate grievances against lenders. You can of course contact Lexsure to see if we can help.

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What obligations do I have, being on the Danske Bank conveyancing panel, to carry out a Cancel Search?
Danske Bank make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Danske Bank are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the borrower.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

A leading search supplier lists over 72 property searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location contact your search provider or call one of the leading search companies such as Searches UK.

I understand that Danske Bank could request or audit my files as I am on the Danske Bank conveyancing panel. Are there any confidentiality issues that I need to consider first?
We can't comment specifically on Danske Bank. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the buyer client and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if he is in arrears with the lender he is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

I recently attended a seminar arranged via my PI broker where it was mentioned that solicitors are being sued for non-compliance with CML PII obligations . I am on the Danske Bank conveyancing panel can you tell me how Part 2 changes took place by Danske Bank during 2013?
During 2013, 0 sections of the UK Finance Lenders’ Handbook P2 were changed by Danske Bank. Some changes are more important than others but as a firm on the Danske Bank conveyancing panel you are of course obliged to comply with individual lender requirements, as set out in Part II of the UK Finance Lenders’ Handbook. Locktons have recently pointed out in an article that non-compliance with Part 2 requirements account for a number of high value claims, and it is therefore important to be aware of any particularly onerous terms that an individual lender may impose.

Remember: CML requirements are not guidelines; they are the lender client’s instructions.

My firm is on the Danske Bank conveyancing panel. I am dealing with Danske Bank mortgage on a purchase. My borrower client is asking not to disclose an issue to Danske Bank. What do I do in this conflict situation?
When a solicitor is acting for both Danske Bank and borrower there is potential for conflicts to arise. You owe duties to both clients. All information received by you from your client is confidential and cannot be disclosed without the client’s consent. In the situation you find yourself in if the purchaser will not consent to the information being passed on to the lender the solicitor must cease to act for the Danske Bank and it may well be prudent you to cease to act for the purchaser as well. You can not tell the Danske Bank the reason for termination of the retainer over and above the fact that a conflict has arisen. The fact that you can no longer act should alert even the most somnambulistic of lenders that something is wrong with the borrower and/or purchase. The fact that you have disinstructed yourself should not affect your Danske Bank conveyancing panel status.
my firm’s membership of the Danske Bank conveyancing panel was terminated but was reinstated on appeal, do I need to disclose these details on my CQS application?
You should provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not negatively affect your firm’s application but gives the CQS team viability as to what has occured.
My firm is listed on the Danske Bank conveyancing panel and scheduled to complete a remortgage within the next week. My file does not contain a Legal Charge for the client to sign. Who do I contact at Danske Bank to obtain duplicate documents?
You need to communicate with Danske Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook contains an individual section for lenders to set out who to contact to obtain standard documents. Danske Bank in their Part 2’s state:
Please remember to quote the firm’s Danske Bank solicitors panel reference.

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Average number of days to register title including a charge in favour of Danske Bank
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor