Danske Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Danske Bank and to assist in remaining on the Danske Bank Conveyancing Panel.

Danske Bank Conveyancing Panel: Recently Asked Questions

Can a practice submit a complaint to the Council of Mortgage Lenders about being suspended from the Danske Bank conveyancing panel?
The Council of Mortgage Lenders is an association rather than a regulator and therefore will not advise on complaints against lenders. You can of course contact Lexsure to see if we can help.

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Can you suggest any advice if we wish to challenge being removed from the Danske Bank conveyancing panel?
If you are removed from the Danske Bank conveyancing panel and you are unaware of or disagree with the reasons for your removal you should: (a) Contact Danske Bank directly. (b) If there is an appeals process detailed on your letter you should follow the process.

In appealing a decision by Danske Bank, it may be useful to provide the following information:

  • Full disclosure of your firm’s conveyancing history
  • A copy of your COMPLETIONmonitor reports if you use that service
  • Your recent claims history
  • comprehensive details of all staff in your practice and their role.
  • Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
  • Supply duplicate practising certificates, the firm's current PII schedule and your accountant's certificate, confirming the percentage of the firm's gross fee income is generated from residential conveyancing

On appeal some firms have been able to regain membership to panels notwithstanding the policy by the respective lenders to refuse panel membership to firms with certain profiles or characteristics. The success is primarily due to the firms’ ability to persuade the lender to make an exception if there is sufficient evidence to reassure them that the firm has a healthy attitude towards risk mitigation.

An established client of mine is buying a property for £825k in Manchester requiring a mortgage advance over GBP 500k. I am on the Danske Bank conveyancing panel but do Danske Bank have a separate approved panel when the advance is above 400,000?
We only know of two or three lenders that operate a separate approved solicitors panel where the mortgage advance is over a certain threshold. You should nevertheless check directly with Danske Bank. At one stage HSBC would only allow Sole practitioners to act for them where the mortgage was below £150,000. We are not sure if HSBC still operate such a condition. In your case it is best to check with Danske Bank
Given my firm’s membership on the Danske Bank conveyancing panel how long am I obliged to archive the original conveyancing file?
The Council of Mortgage Lender requirements of Danske Bank are silent on this. Most mortgage companies deal with the issue of file retention via their Terms of panel appointment where they generally provide that for evidential purposes, the firm must keep the file for a minimum six years from the date of the mortgage. Data imagining is normally suitable compliance with this requirement. Many lenders point out in that it is the practice of some fraudsters to demand the conveyancing file on completion in order to destroy evidence that may later be used against them. It is therefore important to retain these documents to protect Danske Bank’s interest. To be absolutely sure of Danske Bank requirements in this regard please check the Terms and Conditions of Danske Bank’s conveyancing panel membership.
What sort of information are Lenders such as Danske Bank are asking for when it comes to applying to be on their approved conveyancing panel?
Each lender has different criteria. We do not hold specific requirements relating to the questions raised as part of the application to be on the Danske Bank conveyancing panel. Typically lenders need to have full knowledge of a firm including (but not limited to):
  • Full complaints history for each licensed conveyancer
  • Whether the firm has ever accepted instructions in respect of property clubs and investment schemes
  • List of all those who fund the firm, including non-lawyers if applicable
  • Full complaints history for each conveyancing solicitor
  • Full career history for each licensed conveyancer including registration date with Council of Licensed Conveyancers
  • Automated alerting to inform lenders when there is a fundamental change to the firm (e.g. change of ownership)
  • Charge registration history
  • Whether the firm is able to operate in other jurisdictions
  • conveyancer client account(s) details
  • Whether the firm has ever knowingly accepted instructions on transactions involving Sale and Rent Back, Back to Back, Exchange and Delayed Completion and Lease Option, Below Market Value.
  • Our membership of the Danske Bank conveyancing panel was suspended but was reinstated on appeal, do I need to include this information on my CQS application?
    We would recommend that you provide details of the date of removal, information on the reason for removal, date of appeal and any reason given for reinstatement. This should not adversely impact your firm’s application but gives the Law Society a complete picture of what has gone on.
    My firm is listed on the Danske Bank conveyancing panel and due to complete a remortgage within the next few weeks. My papers do not include a Mortgage Deed for the client to sign. Who do I contact at Danske Bank to obtain duplicate documents?
    You need to contact Danske Bank to obtain standard documents. The CML Handbook includes a specific section for banks to enumerate who to contact to obtain standard documents. Danske Bank in their Part 2’s state:
    Always remember to disclose the firm’s Danske Bank solicitors panel number.

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    Average number of days to register title including a charge in favour of Danske Bank
    This information relates to purchase only and not remortgages.
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    * Data aggregated from sources including COMPLETIONmonitor