Co operative Bank Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Co operative Bank and to assist in remaining on the Co operative Bank Conveyancing Panel.

Co operative Bank Solicitor Panel: Recently Asked Questions

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A recent SRA survey reveals that 76% of solicitors have been removed from a lender conveyancing panel. Co operative Bank and other lenders have restricted their panel over the years. Why?
In operating open conveyancing panels, lenders such as Co operative Bank face a number of fraud and negligence risks. While there is no authoritative source of data on lender exposure to solicitor–led mortgage fraud, anecdotal evidence from lenders indicates exposure on individual cases are often in the millions of pounds. The National Fraud Authority estimates that £1bn per year is lost in mortgage -related frauds in total, which is seen as a conservative estimate.

These risks are exacerbated by the lack of a comprehensive set of data on all conveyancing firms (which, for the avoidance of doubt, would include solicitors and conveyancers across the UK) which is in a readily accessible format. Currently, lenders vet the suitability of their panel firms against a variety of disparate, incomplete and potentially inaccurate sets of information. One top 5 lender pointed out to us that it is almost impossible to track individual fraudsters who move from firm to firm, especially where they are no longer registered or no longer hold a valid practicing certificate.

Co operative Bank and other lenders are in varying stages of reviewing their approach to vetting firms on their conveyancing panels, to ensure their ongoing exposure to unsuitable firms is reduced. There is also regulatory impetus on lenders to ensure that they have satisfactory oversight of their third party panels, including a due-diligence process.

Theoretically Co operative Bank could request or audit my files as I am on the Co operative Bank conveyancing panel. What do I do if I receive such a request?
We can't comment specifically on Co operative Bank. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if she is in dispute with the lender she is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

Do banks such as Co operative Bank engage a separate conveyancing panel for buy to let mortgages?
The majority of lenders do not operate a specific buy to let conveyancing panel but we are hearing about a few that do. We do not know what the position is with Co operative Bank as at todays date. If you're about to receive instructions from a client on a buy to let purchase with a mortgage from Co operative Bank we suggest that you call Co operative Bank to check the position.
We are acting for a seller of a property and we have just received an email from the buyers solicitors who are not on the Co operative Bank conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Co operative Bank. We have not come accross this before. Do we give the undertaking?
You will be aware of the trend in recent years for lenders such as Co operative Bank to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Co operative Bank panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Co operative Bank have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Co operative Bank’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Co operative Bank. You will no doubt be required to undertake directly to Co operative Bank’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Co operative Bank conveyancing panel.
Marsh’s PI Insurance renewal form asks if my practice had been removed off any bank panels in the last year. I recently discovered that the firm is no longer on the Co operative Bank solicitor panel? Is this likely to impact my insurance?
The best placed professionals to answer this question are your insurance brokers. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Co operative Bank solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Co operative Bank conveyancing panel and scheduled to complete a purchase within the next week. My papers do not include a Legal Charge for the client to execute. Who do I contact at Co operative Bank to request substitute deeds?
You should communicate with Co operative Bank to obtain standard documents. The The Council of Mortgage Lenders Handbook has an individual question for banks to cite who to contact to obtain standard documents. Co operative Bank in their Part 2’s state:
Please remember to quote your Co operative Bank conveyancing panel reference.

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Average number of days to register title including a charge in favour of Co operative Bank
This information relates to purchase only and not remortgages.
YearDays*
2024 [no data]
2023 [no data]
2022 [no data]
2021 [no data]
2020 [no data]
2019 [no data]
* Data aggregated from sources including COMPLETIONmonitor