Policy Change for Royal Bank of Scotland Solicitor Panel
Change Date: 16/10/2023
Association: UK Finance
Jurisdiction: England and Wales
Index: v.2023 No.1067
Policy changes relevant to
Royal Bank of Scotland
Solicitor Panel
| Updated |
|
16/10/2023 |
| 4.5a- If different from 1.11, contact point if re-inspection required. |
Mortgage Centre - As detailed above in 1.11a. Offset Flexible Mortgage - RBS Offset Completions Team, Fax: 0845 366 0498 |
Mortgage Centre - As detailed above in 1.11a. Offset Flexible Mortgage - RBS Offset Completions Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Norwich, NR6 6JA. Telephone: 0345 300 4013 Fax: 0845 366 0498 |
| 4.5b- Where should the certificate of title be sent? |
For cases where you have been instructed through the LMS
portal the certificate of title must be submitted through the
LMS portal. In all other cases Mortgage Centre - As detailed above in 1.11. Offset Flexible Mortgage - RBS Offset Completions Team, Telephone: 0345 300 4013 Fax: 0845 366 0498 |
For cases where you have been instructed through the LMS
portal the certificate of title must be submitted through the
LMS portal. In all other cases Mortgage Centre - As detailed above in 1.11. Offset Flexible Mortgage - RBS Offset Completions Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 366 0498 |
| 10.7- On a delayed completion, when and how is advance to be returned? |
Mortgage Centre - By CHAPS quoting Sorting Code Number 830500
and Account Number 98090165 to arrive no later than the
working day following the scheduled completion date. You must
ensure all funds released to you, including the funds in
respect of your conveyancers fees are returned with the
mortgage advance if completion is delayed. Offset Flexible Mortgage - RBS Offset Completions Team, Fax: 0845 366 0498 |
Mortgage Centre - By CHAPS quoting Sorting Code Number 830500
and Account Number 98090165 to arrive no later than the
working day following the scheduled completion date. You must
ensure all funds released to you, including the funds in
respect of your conveyancers fees are returned with the
mortgage advance if completion is delayed. Offset Flexible Mortgage - RBS Offset Completions Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 366 0498 |
| 16.1.1- If different from 1.11, contact point for title documents: |
For cases where security was registered after 22/6/2009 you
should contact the borrower as no title documents are held by
us For cases prior to this date: Mortgage Centre, Greenock - Deeds Operations, PO Box 123, Greenock, PA15 1EF DX 599600, Greenock 3 Telephone:0345 7212 600 Offset Flexible Mortgage - RBS Offset Deeds Team, Telephone: Fax: 0845 878 9338 |
For cases where security was registered after 22/6/2009 you
should contact the borrower as no title documents are held by
us For cases prior to this date: Mortgage Centre, Greenock - Deeds Operations, PO Box 123, Greenock, PA15 1EF DX 599600, Greenock 3 Telephone:0345 7212 600 Offset Flexible Mortgage - RBS Offset Deeds Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 878 9338 |
| 16.3.2- If different from 1.11, contact point for finding out the debt amount: |
Mortgage Centre - As detailed above in 1.11a. Offset Flexible Mortgage - RBS Offset Redemptions Team, Fax: 0870 400 9625 |
Mortgage Centre - As detailed above in 1.11a. Offset Flexible Mortgage - RBS Offset Redemptions Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0870 400 9625 |
| 16.3.7a- If different from 1.11, contact point for obtaining execution of transfer equity: |
Not Applicable. See Section 16.3.1 above. Offset Flexible Mortgage - RBS Offset Securities Team, Fax: 0845 878 9338 |
Not Applicable. See Section 16.3.1 above. Offset Flexible Mortgage - RBS Offset Securities Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 878 9338 |
| 16.4.1- If different from 1.11, contact point for application for consent to letting: |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Account Administration Team, Telephone: Fax: 0845 366 0494 |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Account Administration Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 366 0494 |
| 16.5.2- If different from 1.11, contact point for confirming proposed deed or agreement will not adversely affect the lender: |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Fax: 0845 878 9338 |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 878 9338 |
| 16.5.3a- Where should the deed of variation be sent? |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF.. Offset Flexible Mortgage - RBS Offset Securities Team, Fax: 0845 878 9338 |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF.. Offset Flexible Mortgage - RBS Offset Securities Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 878 9338 |
| 16.5.3b- Where should the deed of rectification be sent? |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Fax: 0845 878 9338 |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 878 9338 |
| 16.5.3c- Where should the deed of easement be sent? |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Fax: 0845 878 9338 |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 878 9338 |
| 16.5.3d- Where should the option agreements be sent? |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Fax: 0845 878 9338 |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 878 9338 |
| 17.1.1- If different from 1.11, contact point for redemption statements: |
For RBS Personal Mortgages all requests for a Redemption
Statement must be submitted online via LMS Secure Link Secure
Link (lms.com), starting a new query and selecting
‘Redemption Statement’ from the drop down list. We no longer
accept requests by any other method i.e. fax, telephone or
post. Further guidance can be found on the conveyancers
website www.rbs.co.uk/conveyancers. If you do not have LMS
membership please telephone our Mortgage Centre on 0345 302
0190. Please note this does not include Offset Mortgages. For Offset cases please submit a written request confirming the mortgage account number and sort code, along with confirmation you are acting for the borrower or with the borrower’s authority, the expected date of redemption and a fax number we can use to send the statement write or call us at the contact point below:- Redemptions Team, or fax on 0870 4009625 or email CMSRedemptionsTeam@natwest.com |
For RBS Personal Mortgages all requests for a Redemption
Statement must be submitted online via LMS Secure Link Secure
Link (lms.com), starting a new query and selecting
‘Redemption Statement’ from the drop down list. We no longer
accept requests by any other method i.e. fax, telephone or
post. Further guidance can be found on the conveyancers
website www.rbs.co.uk/conveyancers. If you do not have LMS
membership please telephone our Mortgage Centre on 0345 302
0190. Please note this does not include Offset Mortgages. For Offset cases please submit a written request confirming the mortgage account number and sort code, along with confirmation you are acting for the borrower or with the borrower’s authority, the expected date of redemption and a fax number we can use to send the statement write or call us at the contact point below:- Redemptions Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG or fax on 0870 4009625 or email CMSRedemptionsTeam@natwest.com |
| 17.2.1a- Where do you send the discharge and repayment remittance? |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Fax: 0845 878 9338 You do not have to provide or request a discharge for registered land. We will arrange for the mortgage to be discharged following receipt of redemption funds. We will not provide written confirmation that a charge has been released. Please obtain this information directly from Land Registry using the property title number. |
Mortgage Centre - PO Box 123, Greenock, PA15 1EF. Offset Flexible Mortgage - RBS Offset Securities Team, Ground Floor, Lakeside 300 Old Chapel Way Broadland Business Park NORWICH NR7 0WG Telephone: 0345 300 4013 Fax: 0845 878 9338 You do not have to provide or request a discharge for registered land. We will arrange for the mortgage to be discharged following receipt of redemption funds. We will not provide written confirmation that a charge has been released. Please obtain this information directly from Land Registry using the property title number. |
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