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Policy Change for State Bank of India UK Solicitor Panel

Change Date: 01/12/2023
Association: UK Finance
Jurisdiction: England and Wales
Index: v.2023 No.1169

Policy changes relevant to
State Bank of India UK Solicitor Panel

Updated 16/10/2023 13/10/2023
Lender Name National Westminster Bank plc State Bank of India UK
1.7- Contact point to see if the lender will lend when borrower and mortgagor are not one and the same. No We do not lend in these circumstances.
1.11a- Contact point for standard documents. Mortgage Centre - Address, fax, email and phone number on letter of instruction. Standard Documents to be obtained from the internet - www.natwest.com/conveyancers
If you are acting on our behalf in the purchase of a property which has not yet completed, you should contact us via the LMS portal. For all other queries our preference is for you to contact us by email.

Offset Flexible Mortgage - contact the Firm detailed on the letter of instruction. 		1.11a Contact point for standard documents.

State Bank of India, New Lending Team, PO Box 1018, Ipswich, Suffolk, IP1 9WJ.

Email: newlending.originations@bcmglobal.com
1.11b- Contact point if standard documents are inappropriate. As 1.11a SBI New Lending Team, PO Box 1018, Ipswich, Suffolk, IP1 9WJ.
1.14- May your firm act if the person dealing with the transaction or a member of his immediate family is the seller? No, your firm may not act if the person dealing with the transaction or a member of his immediate family is the seller. However, your firm may act if a separate fee earner or separate partner within the firm acts for us. Not if the person dealing is the seller or a member of the seller?s family. Your firm may only act if a separate fee earner of no less standing or a separate partner of the firm acts for us.
1.15- May your firm act if the person dealing with the transaction or a member of his immediate family is the borrower? No, your firm may not act if the person dealing with the transaction or a member of his immediate family is the borrower. However, your firm may act if a separate fee earner or separate partner within the firm acts for us. Not if the person dealing is the borrower or a member of the borrower?s family. Your firm may only act if a separate fee earner of no less standing or a separate partner of the firm acts for us.
3.1.3- Does the lender require notification of the name and address of the solicitors firm or licensed conveyancers firm acting for the seller? Please do not advise us of the firm acting for the seller, unless we specifically request. No, but you must ensure that appropriate checks have been carried out in compliance with all relevant Practice Notes issued by the Law Society.
3.1.4- If different from 1.11, contact details if the lender needs to be notified when the seller does not have legal representation. You need to notify us (as detailed above in 1.11) giving details so that we can make a decision whether or not to proceed. As 1.11a.
3.1.5- What other documents are acceptable for verifying identity? UK driving licence - old style, Inland Revenue Tax notification and Construction Industry tax exemption certificate issued by the Inland Revenue. We do not supply a prescriptive list. You should ensure that you are happy that you have satisfied your obligations for the verification and identity of the Borrower/signatory and keep a certified copy of any documentation upon which you have relied on your file.
3.2.3- Does the lender require notification of the name and address of the solicitors firm or licensed conveyancers firm acting for the seller? Please do not advise us of the firm acting for the seller, unless we specifically request. Only if we specifically request you to do so.
3.2.4- If different from 1.11, contact details if the lender needs to be notified when the seller does not have legal representation. You need to notify us (as detailed above in 1.11a) giving details so that we can make a decision whether or not to proceed. You need to notify us (at the address given under 1.11a) giving details so that we can make a decision whether or not to proceed.
4.1- Is there a valuation report and if so, does the lender provide it? If we have carried out a physical inspection of the interior of the property a copy of the valuation report will be provided with the mortgage offer.

If we have not carried out a physical inspection we will not share a copy of the valuation report and questions in relation to the property should be addressed to the customer. 		If we have carried out a valuation of the property then a copy of the report will be enclosed with your instructions.
4.5a- If different from 1.11, contact point if re-inspection required. Mortgage Centre - As detailed above in 1.11.

Offset Flexible Mortgage -
NatWest Offset Completions Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 366 0498 		As 1.11a.
4.5b- Where should the certificate of title be sent? For cases where you have been instructed through the LMS portal the certificate of title must be submitted through the LMS portal.

In all other cases

Mortgage Centre - As detailed above in 1.11.

Offset Flexible Mortgage -
NatWest Offset Completions Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 366 0498 		As 1.11a.
5.1.1- If different from 1.11, the contact point if the seller has owned the property for less than 6 months: When reporting back to us, please provide the following information:

The name and address of the person who sold the property to the current owner/registered proprietor.

The amount the current owner/registered proprietor bought the property for.

Details of any connections between the current owner/registered proprietor and their seller.

Details of any connections between the current owner/registered proprietor and the applicant,

Details of any work carried out between the date that the current owner/registered proprietor bought the property and the current date. 		As 1.11a.

This type of transaction will usually be unacceptable to the Bank. There are few circumstances where this type of transaction may be acceptable and these will require the disclosure/compliance with a number of items.

Please refer to us for guidance.
5.2.1- If different from 1.11, the contact point if the seller is not the owner or registered proprietor and is not listed in the exceptions above: As 1.11a As 1.11a.

Only report if the Seller is not one of the exceptions listed. Applications which involve assignable contracts or irrevocable powers of attorney in favour of intervening sellers are not acceptable. You should also report any other structure to the transaction which has a similar effect.
5.4.4- Does the lender want to receive environmental or contaminated land reports? No

Nor do we require copies of any ancillary reports that you have requested for the borrower. The reports must be provided to the borrower who must make full disclosure of any risks to the insurer prior to completion. They must obtain insurance under normal terms.

HS2: You do not need to make us aware of proposed proximity of the property to HS2 unless this is less than 300 meters.

Mining entry: You do not need to make us aware of a mining interpretive report unless you become aware of an entry less than 20 meters from the property. 		Only in cases where future enquiries are recommended in the report or where the valuer asks in his/her valuation report for enquiries to be made or the Local Land Charge Search result indicates that the land is listed in the contaminated land register. Where one is required, you should be satisfied that it confirms no risk to us and that it is retained for information. Please also note that SBI UK may obtain cover for this on a search indemnity basis.
5.4.5- Does the lender accept personal searches and, if yes, what are the lender's requirements? Yes, provided that the search agent has adequate professional indemnity insurance and you can still give a clear Certificate of Title. No.
5.4.6- Does the lender accept search insurance and, if yes, what are the lender's specific requirements? Yes, providing the search insurance adequately protects us and you are able to certify that the title is good and marketable and you can still give a clear Certificate of Title. The Search insurance is only accepted for remortgaging single self-contained properties subject to the following conditions below:

- That the solicitor can state that the title is good and marketable and can provide an unqualified Certificate of Title

- That the solicitor arranges the policy at their own risk

- That the search insurance fully protects State Bank of India

- The sum insured by the policy is at least equal to the mortgage advance (whichever is higher)

- All other conditions set out by the State Bank of India are met

- Not acceptable for Houses in Multiple Occupation (HMO), Multiunit freehold block and unencumbered properties.

If you have any questions, please refer to the lender as per section 1.11a
5.5.3a- If different from 1.11, contact point for reporting if evidence of breach and all outstanding conditions will not be satisfied by completion: As 1.11a 1.11a.
5.5.3b- Does the lender require an original/copy of the planning permission? No. Yes. Please retain the original/copy on your file.
5.5.3c- Does the lender require an original/copy of the building regulation consents? No. Yes. Please retain the original/copy on your file.
5.5.3d- Does the lender require certificates of lawful use or development/established use certificate? No. Yes. Please retain the original/copy on your file.
5.5.4- If different from 1.11, contact point if the property is subject to restrictions which may affect its value or marketability. As 1.11a As 1.11a. Properties which are subject to a Section 106 agreement will usually not provide acceptable security to the Bank.
5.7.1a- Does the lender lend on flying freeholds? Yes. Where it is possible to enforce positive covenants (e.g. a written agreement is in place to ensure maintenance, repair and insurance of the building and common parts are shared equitably amongst all residents). The maximum Loan to Value is restricted to 90%. Yes. Subject to the flying freehold being no more than 15% of the property and to the property, including the flying freehold, being approved by us.
5.7.1b- Does the lender lend on freehold flats? Yes. Where it is possible to enforce positive covenants (e.g. a written agreement is in place to ensure maintenance, repair and insurance of the building and common parts are shared equitably amongst all residents). The maximum Loan to Value is restricted to 90%. No.
5.7.1c- If the lender is prepared to accept a title falling within 5.7 and the property is a freehold flat or flying freehold, to which contact point must this be reported? As 1.11a If the property is a freehold flat, this is not applicable as we do not lend on freehold flats; in relation to 5.7.1a, see 1.11a
5.8.1- Does the lender accept security which comprises a building converted into not more than four flats where the borrower occupies one of those flats and the borrower or another flat owner also owns the freehold of the building and the other flats are subject to long leases? Yes Yes. Provided there are separate long leases, including a lease for the flat the borrower is mortgaging.

If Borrower also owns the freehold we will require a charge over that title also.

You should also bring to our attention any interest the borrower has in any of the other flats in the building or adjacent building
5.8.5- Does the lender accept security which comprises one of two leasehold flats in a building where the borrower also owns the freehold reversion of the other flat and the other leaseholder owns the freehold reversion in the borrower's flat? If so, are there any specific requirements? Yes - we would require our security to include the freehold reversion to the other flat as well as the leasehold flat to be occupied by the borrower. Under 5.8.5 bullet 1 - Yes. We require a mortgage of the leasehold interest in the flat owned by the borrower. We do not require a mortgage of the borrower's share of the freehold.

Under 5.8.5 bullet 2 - Yes. We require a mortgage of the borrower's leasehold interest in the flat occupied by the borrower and of the borrower's freehold interest in the other flat.
5.13.1- If different from 1.11, contact point if borrower is not providing balance of purchase price from funds/proposing to give second charge. Deposits and gifts from parents and guardians are acceptable. We will agree to a second ranking change in favour of the parents/guardians.
Any monthly cost (including any interest payable in relation to the gift/deposit) relating to the repayment of the gift/deposit will be included in the affordability calculation.

This does not apply to foreign nationals who do not have a permanent right to reside in the UK. Their deposit must be from their own resources.

Deposits/gifts from other third parties who are not the seller are acceptable but only if there is no repayment required of the deposit/gift. We will not agree to a second ranking legal charge in favour of that third party, even if the deposit/gift is not repayable.

Gifts from sellers where no repayment is required will be treated as an incentive and this will affect the purchase price and/or the maximum that we will lend. 		As 1.11a.

We will not consent to second charges.

It is expected that the borrower will provide the deposit from his/her own funds.
5.14.1- What minimum unexpired lease term does the lender accept? Mortgage term plus 30 years. The unexpired term of the lease must have a minimum of 65 years at the commencement of the mortgage term and a minimum unexpired lease term of 40 years must remain at the end of the mortgage term.
5.14.9- If different from 1.11, contact point for matters connected with the lease: As 1.11a.

N.B. if the ground rent exceeds £250 per annum (£1000 per annum for London properties) you must confirm that the terms of the lease in relation to the ground rent are acceptable. We can then approach the valuer to confirm whether the cost of the ground rent would affect property suitability and marketability. 		As 1.11a.
5.14.11- Does the lender accept indemnity insurance where the terms of the lease are unsatisfactory? Yes

If you are of the view that the terms of the lease are unsatisfactory, we would request that you revert to the Landlord to have the lease terms varied or, alternatively where possible, agree for indemnity insurance to be effected before contacting us. 		Yes, provided you are satisfied that such insurance is a solution to the difficulty identified, it meets the requirements of Section 9 and you can give an unqualified Certificate of Title. The original policy must be placed with the Title Deeds.
5.14.12- Does the lender require a clear ground rent/service charge receipt to be sent to you? No.
Offset Flexible Mortgage - Yes, after completion. 		Yes ? please place with the Title Deeds.
5.14.13- Does the lender require a receipted copy of notice or evidence of service to be sent to you? No. Yes ? please place with the Title Deeds.
5.14.15a- If different from 1.11, contact point if there is an absentee/insolvent landlord: As 1.11a Yes, please refer it to newlending.originations@bcmglobal.com (1.11a)
5.14.15b- Does the lender accept indemnity insurance if the landlord is absent or insolvent? Yes Please refer to contact point in 1.11a with full details of the situation and your recommendation/advice.

If we do agree to lend, indemnity insurance will be required.
5.14.17a- Does the lender want any documentation sent to them? [ Original answer is blank ] We will require all the original legal documents sent to us within 10 working days of completion.
5.15.2b- Does the lender need to be sent the management company share certificate? No. As 1.11a.
5.15.2c- Does the lender need to be sent the signed blank stock transfer form? No. Yes ? please place with the Title Deeds
5.15.2d- Does the lender need to be sent the management company's memorandum and articles of association? No. Yes ? please place with the Title Deeds.
5.17.5a- Does the lender need to be sent the power of attorney? Yes, a certified copy to be sent after completion as set out in 14.2.2. A power of attorney must not be used for the execution of our documentation. Where other documents have been executed under a power of attorney, this should be sent to us after completion.
5.17.5b- Does the lender need to be sent the statutory declaration of non-revocation of power of attorney? Yes, a certified copy to be sent after completion as set out in 14.2.2. A power of attorney must not be used for the execution of our documentation
5.19.1- If different from 1.11, contact point for lending on affordable housing, shared equity and shared ownership and where relevant your requirements: We do not lend on shared ownership properties other than in circumstances where the transaction in question will result in the borrower owning 100% of the property at completion.

For shared equity and affordable housing you need to notify us (as detailed above in 1.11a) giving details of the proposal. 		N/A ? we do not lend where one of these schemes exist.
5.20.1- Does the lender require me to report to them where the lease does not meet the UK Finance minimum requirements for leases of roof space for solar PV panels? Yes, you must report this to us as detailed above in 1.11a. We may withdraw our offer if the UK Finance minimum requirements are not met. We do not lend on properties that are subject to a lease of the roof space for solar panels. You must notify us immediately if you become aware of such an arrangement.
5.20.3- Does the lender have additional requirements relating to leases of roof space for solar PV panels, and if so, what are they? No. N/A ? see answer to 5.20.1.
5.20.4- Does the lender require you to disclose the details of any existing Green Deal Plan(s) on a property? Yes, you must disclose details of any existing Green deal plans to us as detailed above in 1.11a. Yes. Full details must be provided together with a full copy of the Energy Performance Certificate (EPC) including the disclosure page.
6.4.4- Does the lender require me to report incentives? Yes. We do not accept any incentives other than some builder’s incentives for new build properties.

You need to notify us of any incentives detailed on the UK Finance Disclosure Form totaling more than 5% of the purchase price. Please do not send the form to us, even if only for information purposes. We do not need to see this form. 		Yes. You must provide a copy of the CML Disclosure of Incentives form to us with your Certificate of Title.
6.4.5- If different from 1.11, contact point if we will not have control over the payment of all the purchase money: As 1.11a As 1.11a. You are reminded of the Law Society's Mortgage Fraud Practice Note regarding direct payments.
6.6.1- If different from 1.11, contact point if property is let/to be let and to check you lend on buy-to-let: As detailed above in clause 1.11a, though we only need to be contacted if it appears from the mortgage offer or the instructions that we are not aware that the property is let or to be let. As 1.11a.
Please note that we currently only lend on buy-to-let property.

Sale and rent back is not acceptable.

Any existing or proposed letting must comply with our Buy to Let Mortgage Conditions and the Special Conditions relating to tenancies.
6.6.4- Does the lender lend where the property comes within the definition of a house in multiple occupation? If yes, what are your requirements? No Yes, in all cases the, following conditions are to be satisfied:

A. the solicitor must make enquiries with the local authority and report to us if the property requires a licence and if so the category of such licence, namely: mandatory, additional/discretionary or selective ('the Licence');

B. if the property requires a Licence, the solicitor must supply a copy of it to us prior to the request for funds and confirm (after making enquiries with the Licence holder) that all of the conditions to which the Licence is subject have been satisfied. If any conditions remain to be satisfied, the solicitor must report which conditions remain to be satisfied, the reasons why these remain outstanding and the likely timescale for compliance.

C. if you already own the property and it requires a Licence but does not have the benefit of one, the solicitor must report this to us and provide details of the reasons why the property is not licensed. The solicitor must await our further instructions;

D. Where a full HMO Licence and/or Additional Licence and/or Selective Licence is required but it cannot be provided prior to completion, then you will provide evidence that an application has been submitted to the relevant local authority and the relevant fee paid and evidence of the acknowledgement of the application from the local authority before completion; and you will ensure that any works required for the relevant licence to be issued are carried out as soon as practicable, at your own cost and expense, by appropriately qualified and experienced firms in accordance with the relevant Licence requirements of the relevant local authority and provide a copy of the relevant licence as soon as it has been issued and in any event within 6 months of the date of completion.


E. You will provide us (or our valuer) with evidence and details satisfactory to us and our valuer as we (or our valuer) may request regarding compliance with this condition.

F. If the relevant licence is not provided within 6 months of completion then this will constitute a Default and Enforcement event as per Clause 11.
6.7.1- What new home warranty schemes are acceptable to the lender? The following 10 year Structural Warranties are acceptable for New Builds/Self Builds/Renovations (including properties that were built or renovated within the last 10 years): NHBC, Zurich Municipal, Building Lifeplans Limited (BLP, Allianz Guarantee), Build Zone Ltd, BuildCare Combined Structural Warranty, Ward Cole (12 year structural warranty), LABC(New Home Warranty - not self build) Trenwick International, Castle 10 New Home Warranty, Build Assure (New Homes Structural Defects Insurance), Premier Guarantee for houses, but please refer to us (as detailed above in section 1.11) if offered on a flat. Global Home Warranties, The Q Policy, BOPAS Accreditation (Buildoffsite Property Assurance Scheme), Protek New Home Warranty, Aedis Group Homeproof Structural Warranties, Advantage Warranty, International Construction Warranties, Ark Residential New Build Latent Defects Insurance, ABC+, One Guarantee. Please note that a minimum property reinstatement value is required. The acceptable schemes are listed below:

ARK
ACHI Limited/Advantage HCI Limited
AEDIS/Home Proof Structural Warranties
BLP New Build Warranty Scheme
Build - Zone
Checkmate UK
Global Homes
ICW (International Construction Warranties)
LABC
NHBC
Premier Guarantee, the certificate must contain no reservations.
Protek
Q Policy (new build)
Zurich Municipal

Please refer to us for any other warranty provider as per section 1.11a
6.7.2- What new home warranty documentation should be sent to the lender? None. All documentation necessary to support a claim should be placed with the Title Deeds.
6.7.3- Should any assignments of building standards indemnity schemes be sent to us? No. Yes.
6.7.4- Will the lender proceed if the property does not have the benefit of a new home warranty scheme? Yes but the building work must be monitored or (if completed) have been monitored by a professional consultant and the professional consultant has provided the Professional Consultant's Certificate in the UK Finance Handbook form. In addition, you must confirm the Certificate was issued prior to exchange of contracts. Yes. The building work must have been monitored and supervised by a professional consultant. The consultant must provide a Professional Consultants Certificate, and hold one of the qualifications detailed in 6.7.4. The consultant must have an appropriate level of Professional Indemnity Insurance in place.
6.7.6- Does the lender need to be sent the professional consultant's certificate? No. Yes ? please place with the Title Deeds.
6.8.1- If different from 1.11, contact point if no agreement and bond for an unadopted road or sewer: When reporting to us please include the following details:

Whether there are any proposals in place for the roads and/or sewers to be adopted in the future.
Whether the seller says that the roads and/or sewers are working properly and if not, what the issues are.
Whether the seller has experienced any problems or disputes in relation to the roads and/or sewers.
What any maintenance/repair costs are for the roads and/or sewers
That you have informed the borrower understands their liabilities in relation to unadopted roads and/or sewers.
Whether appropriate rights of way and access exist where there is an unadopted road. If not, whether you are able to put in place suitable indemnity policy to address the issue. 		As 1.11a.
6.9.1- If different from 1.11, contact point if necessary easements are absent: You should only report issues to us if you are unable to put a suitable indemnity policy in place and/or cannot send us a clear Certificate of Title. As 1.11a. If the defect in title cannot be rectified by appropriate documentation we will require indemnity insurance to be in place at completion. You must place a copy of any insurance policy with the Title Deeds.
6.10.2- Who will the lender release any retentions (or instalments of the advance) to? The borrower We do not offer retentions.
6.12.1- If different from 1.11, contact point if pre-emption rights, resale restrictions, options etc will affect the lender's security: As detailed above in 1.11.
Please note we do not lend on any property subject to an overage agreement. 		As 1.11a.
6.13.1- If different from 1.11, contact point if property is affected by improvement/repair grant which will not be discharged: When reporting to us please provide the following information:

Whether the grant needs to be repaid (and if so, when);
How much the grant is (whether repayable or not); and
Whether the grant will be in priority to our mortgage. 		As 1.11a. You may be required to obtain a letter of waiver from the Local Authority in which the Local Authority must waive its right to repayment of the grant. We may also require the Local Authority to undertake to procure the removal of the relevant entries on the Register of Local Land Charges once the grant has been repaid or the Property is sold by us. Our decision to lend and/or the amount that we decide to lend may be affected if it is agreed that the improvement/repair grant will not be discharged in full. We may also require your confirmation as to whether any such remaining charge will affect our priority. In any event, our consent to proceed must be obtained prior to Completion.
7.3- Does the lender require a consent to mortgage from all occupants aged 17 or over? Consents are required from all occupants of the property aged 17 years and over, except children of the Borrower under the age of 26 years. For a Lifetime Mortgage, spouses and civil partners must be joint owners and joint mortgagors.
If our mortgage instruction letter is dated on or after 02 March 2011 the Deed of Consent and Postponement now forms part of the new Mortgage Deed (which incorporates the Mortgage Terms 2011) and should be completed before the Mortgage Deed is sent to the Land Registry.

Offset Flexible Mortgage- consent forms for use have been provided with your instructions and where appropriate should be returned to us after completion. 		N/A ? we only lend on buy-to-let property.
8.1- Does the lender allow me to advise any of the specified third parties? No.
You must strongly recommend to anyone intending to guarantee the mortgage that they should obtain independent legal advice and provide them with a copy of the Standard Mortgage Conditions.

You must strongly recommend to anyone intending to occupy the property who is to execute a consent to mortgage that they should obtain independent legal advice and provide them with a copy of the Standard Mortgage Conditions. 		No. Another Partner within the firm may if you are satisfied they can give independent advice and by doing so the document will not be open to challenge.

Please note that where the borrower is a Company, the personal guarantees of all the Directors, Shareholders and Members of the Company will be required.

State Bank of India requires the law firm, representing, the Bank, to ensure that any personal information relating to individuals is redacted from certified copies of an instrument or debenture, prior to being registered with the Companies House. This includes:

1 - All personal information relating to an individual (apart from name)

2 - and signature

If you have any questions please contact State Bank of India as per 1.11a
9.1- Does the lender need to be sent the indemnity insurance policy? No.- However you must provide full details of indemnity insurance in the Certificate of Title. Where more than one policy is in existence you must also provide us with full details of the additional policies. Yes ? please place with the Title Deeds.
9.2- What limit of indemnity insurance does the lender require? An amount equal to the value of the property. The purchase price or value of the property, whichever is the higher.
10.2a- Will the mortgage advance be paid electronically or by cheque? Electronically - Mortgage Centre - In the event of the borrower making a request to the Lender to add their conveyancers fees to the loan amount, the Lender will transfer these funds, by way of a separate transaction, on the day of completion. Electronically.
10.2b- What is the minimum number of days notice lenders require? 7 working days. 10 working days.
10.3- What are the standard deductions made from the mortgage advance? CHAPS Fee. Refer to the Mortgage Offer.
10.7- On a delayed completion, when and how is advance to be returned? Mortgage Centre, By CHAPS within one working day of receipt to sort code 60 06 57 account No 98090135 to arrive no later than the working day following the scheduled completion date. You must ensure all funds released to you, including the funds in respect of payment of your conveyancers fees are returned with the mortgage advance if completion is delayed.

Offset Flexible Mortgage -
NatWest Offset Completions Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 366 0498 		Within 2 working days ? electronically
Please ensure that the borrowers name and application number are quoted.
10.10- How long can you hold the mortgage advance before returning it? See 10.7 above. 2 working days.
An administration fee will be payable when the funds are re-released for the new completion date.
10.11- What, if any interest does the lender charge if return of the advance is delayed? Interest is calculated on the daily balance outstanding and will be charged at the interest rate applicable to the mortgage advance from the day the funds are released to the conveyancer until the day the funds are recredited to the Bank's account. Interest at the mortgage rate for the advance from the date of the advance.
14.1.4- Does the lender require me to make a form CH2 application? A CH2 application is required where the Offer of Loan refers to the availability of a Reserve Facility, either as a special condition or as a flexible feature. No. There are currently no circumstances where this type of transaction should occur.
14.1.5- Does the lender need to be sent the original mortgage deed and/or any other original title documents? No. You should either send the original mortgage deed to HM Land Registry or, in circumstances where you choose to send a certified copy to HM Land Registry or where the application for registration of the mortgage is made by way of the e-Document Registration Service, please retain the original on your file.

The application for registration of our first ranking legal charge must be received by the Land Registry during the priority period. Where you have been unable to register the charge within thirty days of completion you are required to update the LMS system with a reason for the delay at least every thirty days until registration is complete and the required documents have been uploaded. For cases where you have not been instructed through the LMS system please update our Mortgage Centre using the contact details at 1.11.

We do not need you to confirm to us that completion has occurred. 		Yes, please provide the original mortgage deed. A certified copy of the mortgage deed must be submitted to HMLR.
14.2.1- Where should the title deeds and documents be sent? Where you have been instructed through the LMS system charge registration documents and delay reasons should be provided to LMS as set out in 14.2.2.

Where you have not been instructed through the LMS system we do not require charge registration documents.

You should seek the Borrowers instructions in relation to all other title deeds and documents which we do not require (as detailed in our instruction letter and Deeds Schedule).

Offset Flexible Mortgage - As detailed above in 1.11a. 		State Bank of India, Deeds Team, PO Box 1018, Ipswich, Suffolk, IP1 9WJ.
14.2.2- Which documents must I send after completion? In cases where you have been instructed through the LMS system you are required to upload the following documents to LMS via their system:
Priority Notice (OS1 / OS2 / K17)
Confirmation of Application to Register (AP1 or electronic receipt)
Official Copy of Register

Where applicable you must also upload to LMS the following documents:
Power of Attorney & Statutory Declaration of non-revocation of Power of Attorney
Personal Guarantee
Occupiers Consent and Postponement Deed

Where you have been unable to register the charge within thirty days of completion you are required to update the LMS system with a reason for the delay at least every thirty days until registration is complete and the required documents have been uploaded.

In cases where you have not been instructed through the LMS system
Only documents required are where applicable:
Deed of Consent and Postponement
Certified copy of Power of Attorney
Certified copy of the Statutory Declaration of non-revocation of General Power of Attorney
Any additional documentation received will be returned. – Please use the contact details in 1.11a 		The original Mortgage Deed, the lease (if any) and all other title deeds and documentation necessary to support a good and marketable title. In addition, you must send to us any Deed of Guarantee, certificate of registration at Companies House, CML Incentive Form and any certificates confirming advice has been given.
16.1.1- If different from 1.11, contact point for title documents: For cases where security was registered after 22/6/2009 you should contact the borrower as no title documents are held by us
For cases prior to this date:

Mortgage Centre - Deeds Operations, PO Box 123, Greenock, PA15 1EF
DX 599600, Greenock 3
Telephone:0345 302 0190

Offset Flexible Mortgage -
NatWest Offset Deeds Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338 		State Bank of India, Deeds Team, PO Box 1018, Ipswich, Suffolk, IP1 9WJ.
16.3.1- Does the lender have a standard form of transfer/deed of covenant? No. We require a reconstitution of the security in Transfer of Equity cases. No.
16.3.2- If different from 1.11, contact point for finding out the debt amount: Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Redemptions Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0870 400 9625 		As 1.11a.
16.3.4- Does the lender need to be sent the transfer of equity? No.
Offset Flexible Mortgage - Yes, after completion. 		Yes, please include with the Title Deeds.
16.3.7a- If different from 1.11, contact point for obtaining execution of transfer equity: Not Applicable. See Section 16.3.1 above.

Offset Flexible Mortgage -
NatWest Offset Securities Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338 		As 1.11a.
16.3.7b- What form of attestation clause does the lender use? Signed and delivered as a Deed for and on behalf of the Lender by a duly authorised signatory. Executed as a Deed by the said [name] in the presence of:
WITNESS Signature: ???????????..
Name: ?????????????????.
Address: ????????????????.

Occupation: ??????????????.
16.4.1- If different from 1.11, contact point for application for consent to letting: Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Account Administration Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 366 0494 		As 1.11a.
16.4.2- Does the lender need to be sent a copy of the proposed tenancy? Yes, unless the tenancy is an Assured Shorthold Tenancy. No.
16.5.2- If different from 1.11, contact point for confirming proposed deed or agreement will not adversely affect the lender: Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Securities Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338 		As 1.11a. We may need to refer any such proposals to our valuer.
16.5.3a- Where should the deed of variation be sent? Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Securities Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338 		As 1.11a.
16.5.3b- Where should the deed of rectification be sent? Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Securities Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338 		As 1.11a.
16.5.3c- Where should the deed of easement be sent? Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Securities Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338 		As 1.11a.
16.5.3d- Where should the option agreements be sent? Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Securities Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338 		As 1.11a.
17.1.1- If different from 1.11, contact point for redemption statements: For NatWest Personal Mortgages all requests for a Redemption Statement must be submitted online via LMS Secure Link Secure Link (lms.com), starting a new query and selecting ‘Redemption Statement’ from the drop down list. We no longer accept requests by any other method i.e. fax, telephone or post. Further guidance can be found on the conveyancers website www.natwest.com/conveyancers. If you do not have LMS membership please telephone our Mortgage Centre on 0345 302 0190.

Please note this does not include Offset Mortgages. For Offset cases please submit a written request confirming the mortgage account number and sort code, along with confirmation you are acting for the borrower or with the borrower’s authority, the expected date of redemption and a fax number we can use to send the statement write or call us at the contact point below:-

Redemptions Team, Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG


or fax on 0870 4009625

or email CMSRedemptionsTeam@natwest.com 		State Bank of India, Redemptions Team, PO Box 1018, Ipswich, Suffolk, IP1 9WJ.
17.2.1a- Where do you send the discharge and repayment remittance? Mortgage Centre - PO Box 123, Greenock, PA15 1EF.

Offset Flexible Mortgage -
NatWest Offset Securities Team,
Ground Floor, Lakeside 300
Old Chapel Way
Broadland Business Park
NORWICH
NR7 0WG

Telephone: 0345 300 4012
Fax: 0845 878 9338

You do not have to provide or request a discharge for registered land. We will arrange for the mortgage to be discharged following receipt of redemption funds.

We will not provide written confirmation that a charge has been released. Please obtain this information directly from Land Registry using the property title number. 		As advised on the Redemptions Statement.
17.2.1b- Does the lender send the discharge via a DS 1 form or direct with the Land Registry? Yes. With effect from January 2010 wherever possible we will endeavour to submit an Electronic DS1 to HM Land Registry within a reasonable timescale.

We will not provide written confirmation that a charge has been released. Please obtain this information directly from Land Registry using the property title number. 		DS1.